St. James Volkswagen

Friendly and Professional Bought a VW Passat from Mary Rose. She was very friendly, attentive & professional and made the whole process of purchassing the vehicle a comfortabl Bought a VW Passat from Mary Rose. She was very friendly, attentive & professional and made the whole process of purchassing the vehicle a comfortable experience. I'm not familiar with all the features on new cars and she took the time to show me all of them & hook up bluetooth to my phone. My car was filled with fuel before I left the lot to go home - Instant 5 STARS! Thank you Mary for helping me find my perfect car! More

St. James VW Service centre is the best Monty always provides friendly and professional service when ever I need maintenance done on my Jetta. He's honest, upfront, and he's very thoughtful Monty always provides friendly and professional service when ever I need maintenance done on my Jetta. He's honest, upfront, and he's very thoughtful of my time as I have travel 2 hours to get to the dealership. St James VW provides the best service and that's why I keep coming back. More

Just called to talk to someone in service . Well about an hour later a women calls and ask if I would like to make an appointment. I bough a new Golf from St James6 in June and was told I had to Well about an hour later a women calls and ask if I would like to make an appointment. I bough a new Golf from St James6 in June and was told I had to come in for an oil change , that cost $118.00 plus tax . .I asked then service man whey so much. When he told me the cost of oil , filter , a new oil plug for some reason he could not explain ,O ,and labour for $30.00 the total was $70.00 plus tax. Why the difference. His answer was .I D'ont Know. Now the car tells me I need a battery in my fob that is only 20 weeks old. So I call to speak to someone in service , this can not be correct . I ask the lady if this is common . the answer was the battery was faulty . Is there someone in service I can talk to. Well she says they will give the same answer. And by the way the faulty battery in your fob will cost you to replace More

Professional salesperson with excellent customer service We dealt with Steve Hodgson who we have purchased two Volkswagen vehicles thru in the past. We were in the market for an Audi Convertible and would o We dealt with Steve Hodgson who we have purchased two Volkswagen vehicles thru in the past. We were in the market for an Audi Convertible and would only deal with Steve as we trust that he will work for us to ensure our priorities are met. Steve worked hard to find us a convertible which would have the options we found important. He also ensured we received a fair value for our trade-ins. Ever the professional who represented both the dealership and the brand with the utmost integrity. More

Audi A6 Paint job IN May of 2015, I had my Audi 2005 in for a paint job on the rear drivers side quarter panel. One year later, The paint was starting to peeling off. IN May of 2015, I had my Audi 2005 in for a paint job on the rear drivers side quarter panel. One year later, The paint was starting to peeling off. The Audi dept stated that this was an accident but there are no marks around the peeling. THe paint is just coming off. I clearly asked them to show me how this could be an accident but they could not and basically just said they were not going to fix it. Clearly, The front office gives the "company policy" and then tells you there is nothing they can do. Do not use them for body work or paint. There is no warranty on the work. IT is pricy but not worth it because if there a problem, they will not fix their mistake or shoddy work. More

Excellent service Bought my GLI Autobahn 2.0T DSG from Jesse earlier this year. The team was amazing. Fantastic customer service. I absolutely love my car. 5-stars! Bought my GLI Autobahn 2.0T DSG from Jesse earlier this year. The team was amazing. Fantastic customer service. I absolutely love my car. 5-stars! More

Great experience and dealer! It's my first new vehicle and the whole process went so smoothly. At the beginning, the sales person assisted me and had very professional answers to It's my first new vehicle and the whole process went so smoothly. At the beginning, the sales person assisted me and had very professional answers to all my questions, It helped me to make my choice very quickly. Financial department legalized papers within a couple hours. Great experience and they always had a positive attitude! Two of my friends bought their cars at St James. Great dealer! More

Always great personalized service I have had wonderful experiences with the Golfs and Beetles I have chosen at St. James Volkswagen. The sales and service team have always looked after I have had wonderful experiences with the Golfs and Beetles I have chosen at St. James Volkswagen. The sales and service team have always looked after me and my cars and taken a personal interest in making sure that I found the right car, at the right price, and the right follow-up service to keep them running well. Just when I thought they couldn't do any better, the 2017 Pink Beetle came out and I was able to secure the first of these cars in Manitoba and the team have done everything to make the experience amazing! Special thanks for helping me with the bluetooth and phone tech support when transitioning to the new car too! More

Positive experience I haven't purchased a vehicle from a dealership in years. The experience at St James was a positive one. Cordial staff who worked hard to make sure ev I haven't purchased a vehicle from a dealership in years. The experience at St James was a positive one. Cordial staff who worked hard to make sure everything was taken care of. Love the car and came away happy. More

Wonderful salesman He treated me very well I enjoyed picking out my new car test drove several cars He explained the different options and features of each so I could ma He treated me very well I enjoyed picking out my new car test drove several cars He explained the different options and features of each so I could make an informed decision More