St. James Volkswagen

Thoughtful Gift 6 months after we had purchased our car, our salesman Siming sent us a pair of tickets to see a movie in the city, with popcorn and soda included. Th 6 months after we had purchased our car, our salesman Siming sent us a pair of tickets to see a movie in the city, with popcorn and soda included. This was a nice gesture that was appreciated. We had opportunity to go to the movies which is not something we get to do in our town anymore. More

Awesome Experience We made the right choice of getting Volks and 100% loving/enjoying it. Greatly appreciate Siming for helping and giving us the best deal ever! Keep We made the right choice of getting Volks and 100% loving/enjoying it. Greatly appreciate Siming for helping and giving us the best deal ever! Keep it up!!! More

Positive Experience purchasing a Tiguan It was a pleasure dealing with Mary Rose Mirando. She was extremely helpful, knowledgeable and very personable. There was good follow-up. I highly rec It was a pleasure dealing with Mary Rose Mirando. She was extremely helpful, knowledgeable and very personable. There was good follow-up. I highly recommend her. More

Good Experience and good dealer I bought my new car here month ago. That was a really good experience. Siming is a really nice guy. Explained to me about all the options they had and I bought my new car here month ago. That was a really good experience. Siming is a really nice guy. Explained to me about all the options they had and gave me a really good deal. I would definitely recommend this dealer. More

Great Dealership, based on over 25 years Always appreciated the staff, service, and interaction at this dealership. Have bought all my cars there over 25 years, and one for my daughter as wel Always appreciated the staff, service, and interaction at this dealership. Have bought all my cars there over 25 years, and one for my daughter as well! I especially appreciated Siming Wang, totally great experience with him. Would recommend him, no question. More

Terrible Effort/Customer Service Contacted dealership for a quote on a 2018 Volkswagen Tiguan, and was told that The best quote for me would be from a dealership that has what I want Contacted dealership for a quote on a 2018 Volkswagen Tiguan, and was told that The best quote for me would be from a dealership that has what I want in stock and wished me luck on my quote hunt as he called it. I would have gladly ordered one and waited if I needed to, but the lack of effort and customer service has completely changed my mind on dealing here. I am not from the city and did not find the salesman to be accommodating at all. More

Excellent Q5 purchase experience I had decided that a Audi Q5 was the best fit and there were many available within the city but one in particular caught my eye at St James Audi. Thro I had decided that a Audi Q5 was the best fit and there were many available within the city but one in particular caught my eye at St James Audi. Through connections we were contacted by Chris Dare who right from the start was extremely professional and well educated on the product. After test driving the vehicle we were sold. Discussed some numbers, trade value and wanted to think about it so we left. Chris explained everything in fine detail as there were many avenues we could take when purchasing, we felt no pressure but wanted to discuss our options and make a decision. We returned the same day to negotiate a trade value, Chris was busy so we met with Rory who was just as helpful and even though the dealership was very busy that day, Rory was prepared to go the extra mile to help, agreed to a fair trade value and a very good deal was signed. We then met with Brittney who was very professional and ensured we were well informed, took all our requests down and we picked up the vehicle 3 days later! From start to finish we were blown away by the professionalism and attention to detail from all 3 of these staff members, each one went above and beyond to ensure we were happy. Even small details we mentioned to Chris before we signed a deal were taken care of flawlessly. Cannot say enough good things about our experience and would definitely return. Thanks so much guys - keep up the great work! More

Once Again Exceptional Customer Service After a total loss on my recently purchased 2016 VW Jetta, we reached out to St. James VW because I needed a replacement vehicle quickly because both After a total loss on my recently purchased 2016 VW Jetta, we reached out to St. James VW because I needed a replacement vehicle quickly because both my husband and I were heading out of town for work.. We told them what we were looking for and they were able to get us into a 2017 VW Jetta Wolfsburg within days. Jesse and William went out of their way to help us. Once again we had a wonderful experience and would highly recommend them for all your vehicle needs. Thank you so much!!!! More

Great Experience! Dealing with Sean was an absolute pleasure. He was very patient, never pushy, and a true professional. Thanks Sean for making my purchase a great expe Dealing with Sean was an absolute pleasure. He was very patient, never pushy, and a true professional. Thanks Sean for making my purchase a great experience. More

Amazing customer service I recently purchased a used 2015 Jetta TDI from St. James Volkswagen and I must say I was amazed by the customer service I received by the whole team. I recently purchased a used 2015 Jetta TDI from St. James Volkswagen and I must say I was amazed by the customer service I received by the whole team. Mary Rose was very professional and courteous at all times. She went above and beyond to answer all of my questions regarding my newer Jetta. She was extremely patient with all of the my phone calls when I was filling all of the paper work. If you are searching for a wonderful sales representative, Mary Rose Mirando is the person to talk too. Thanks once again Mary. Loving my new ride! Berne More