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St. Catharines Volkswagen

St. Catharines , ON

1.7
64 Reviews

363 Lake St.

St. Catharines , ON

L2N 4H5

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Showing 64 reviews

June 14, 2022

worst service ever! ! they don' t know what they are doing. would give them a minus 5 if i could. More

by hans.taal
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Aisha Browne
Jun 14, 2022 -

St. Catharines Volkswagen responded

Hans, thank you for your feedback. We truly value your business, and are very disappointed to hear this. We understand you have been in contact with our Service Manager, Andrew Strati, and if there is anything we can help with in the future, please do not hesitate to let us know.

Jun 14, 2022 -

hans.taal responded

Your Service Manager, Andrew Strati could not provide a satisfactory answer.

September 08, 2021

I have been seaching for the wright SUV and the vw atlas meet all my needs and looked great . I visited the st cath dealershp and was treated fantasic , They were very nice to deal with and answered all my More

by Brianpigott54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny and ian
Sep 24, 2021 -

St. Catharines Volkswagen responded

Thank you for taking the time to share your experience with us Brian, and congratulations on your new Atlas! We're very happy to help, and look forward to your next visit!

September 03, 2021

I needed a code to unlock the radio after changing the battery in my 2007 Passat, As recommended by Volkswagen Canada, I contacted my local Volkswagen dealer. After leaving two messages, they finally got More

by DPapa
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Service co-ordinator
May 01, 2021

Josh was friendly, accommodating and quick to respond to all of our questions. It was a great experience from start to finish. We are thrilled with our purchase. More

by jkhory
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan And Rob
January 29, 2021

Josh was amazing! I highly recommend him and the team at St. Catharines Volkswagen. I am loving my new Jetta GLI. Dylan is always helpful too. Derek More

by Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
December 04, 2020

I was contemplating whether or not to purchase a vehicle from VW. My wife and I met with Josh Dawe who was very professional and helpful. He was very patient, thorough and provided us with answers to our qu More

by j rowe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan
October 28, 2020

My wife and I purchased a new vehicle at St. Catherines Volkswagen October 2020. Over the years we have purchased many vehicles and Josh made this experience one of our best. He was friendly, helpful and p More

by jdb850
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Dawes, finance, reception
July 07, 2020

I had service done a few times on my old VW and was happy with my experiences so decided to investigate a newer vehicle with them. Our sales person was Josh Dawe. We were extremely happy with Josh - he was e More

by Dwright24
Recommend Dealer
Yes
Employees Worked With
Josh Dawe,Ian Poulin
June 30, 2020

Please you just gotta go there amazing!!!!!!!!! My experience was fantastic! :) I had a wish list, walked in Josh & John helped me find the car, took it for a test drive, he explained all the detai More

by thespa2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh and John
June 29, 2020

The price for an oil change is one third more than Burlington. Burlington price is only $120 and St Catharines is $180. Expensive service there. More

by sony
Recommend Dealer
No
Employees Worked With
Oil change pricing
2
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