St. Catharines Nissan - Service Center

Working with Christopher Van Wiechen was a very easy and accommodating experience. He listened to our needs and secured our vehicle in an expeditious and efficient manner. accommodating experience. He listened to our needs and secured our vehicle in an expeditious and efficient manner. More

Was great and easy to deal with and the people gave me the best service ever..good job you guys.and I would send anyone i there if they want to buy a car the best service ever..good job you guys.and I would send anyone i there if they want to buy a car More

excellent brought my daughters car in having some problems with aeb , and the service i received from Jason was excellent, explained the problem and was setup brought my daughters car in having some problems with aeb , and the service i received from Jason was excellent, explained the problem and was setup with a courtesy vehicle,Thanks More

I honestly am very impressed with the quality and honesty shown at this dealership. I applied through Canada Drives and they were the only ones out of all the other dealerships that were able to help me get shown at this dealership. I applied through Canada Drives and they were the only ones out of all the other dealerships that were able to help me get a car in my budget with low rates and perfect car shape. I highly recommend you check them out, they will take care of you 100%! More

Staff Friendly, Manager quite the opposite Went to this branch for a oil change as I usually do as I work 5 minutes away and use their shuttle service to get to work and back to the dealership Went to this branch for a oil change as I usually do as I work 5 minutes away and use their shuttle service to get to work and back to the dealership at the end of the day. On the way back to work the shuttle driver who know my requested time says "oh by the way I wont be able to pick you up when you want I have another pick up around the corner 15 minutes earlier and once I drop him off and come get you and bring you here it'll be past my shift so he tells me to take time off work or get a cab. So at this point I am s.o.l cause my cars already at the dealership and I have to get back so I have to take an hour off work and lose pay because of this so its convenient for the shuttle guy to come pick me up. So I talk to the front desk employees two younger men who understood what I went through was unnecessary and shouldn't of been dealt with the way it was so when they got the manager Mr.Steve Secord and explained the situation to him he just looks at me and says yeah that sucks its your problem and just had 0 customer service skills and just treated me like I was not a valued customer at all. I'll be taking my business to a different Nissan Dealership from now on if I even deal with Nissan at all from this point on More

Overall excellent! All I have to say is thank so much for all your help and hard work! It certainly paid off to get me not just 1 vehicle, but 2 in the past 8 months. I All I have to say is thank so much for all your help and hard work! It certainly paid off to get me not just 1 vehicle, but 2 in the past 8 months. I enjoyed/enjoy both vehicles. I'm happy and will continue coming back to you guys. More

Courteous and knowledgeable in attending to my problem. Previously had my car in because low tire pressure light was on continually. Was told all tires were inflated properly and they could do nothing about Previously had my car in because low tire pressure light was on continually. Was told all tires were inflated properly and they could do nothing about interior warning signal. Steve checked on line a found a solution immediately. More

Great experience Steve and Chris were very helpful had parts orderd and installed the service was very good and quick everyone was very friendly and helpful pleasant e Steve and Chris were very helpful had parts orderd and installed the service was very good and quick everyone was very friendly and helpful pleasant experience More

Poor service!! Bought a used 2013 Nissan Sentra in feb 2018 from the day I brought it home there were problems with the car! Front right shock needs replacing,Had th Bought a used 2013 Nissan Sentra in feb 2018 from the day I brought it home there were problems with the car! Front right shock needs replacing,Had the lower control arm replaced because there was movement (loose) . And 8 months later still the same problem so there’s more wrong than just the control arm. My steering wheel doesn’t lock when the car is off! And the main problem I needed fixing is the vibration when I turn , stop ,step on the gas I have no idea what is wrong could maybe be the cv joint? Steering column? Tie rods? Boot?and it was supposed to get fixed at no charge.it’s not fixed and they want to charge me for it! I’m so disappointed!!! I was going to buy another car from them when the time came but after all the hassle and run around I’m definitely not buying from st Catharines NISSAN...15000$ after taxes and I’ll have to put all this money into it!!? More

Purchased two cars from Collins Love my 2016 Juke! Just not happy about them letting go of Marlene the garage attendant lady. She was the best to deal with. So friendly and knowledge Love my 2016 Juke! Just not happy about them letting go of Marlene the garage attendant lady. She was the best to deal with. So friendly and knowledgeable. I felt I could trust her with my vehicle service and repairs. Sylvie More