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Southview Acura
Edmonton, AB
301 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 301 reviews
April 07, 2020
Excellent service all around. The service advisor and service technician clearly explained what work was needed; Valet pickup and return provided, including an exterior wash and interior disinfectant. Ve service technician clearly explained what work was needed; Valet pickup and return provided, including an exterior wash and interior disinfectant. Vehicle feels, looks and runs like new! Thanks again for superb service and support! More
by smozejko
Employees Worked With
Mary Mejia, Jose Santos
April 04, 2020
Very happy with seeing Mary at service and for the service tech who also fixed some of the rattling noise I had in my car. Wanted to say a big thank you to Mary though for being so understanding and d service tech who also fixed some of the rattling noise I had in my car. Wanted to say a big thank you to Mary though for being so understanding and doing what she can to make sure I leave happy. Thanks!! Also Im glad the loaners don’t have the giant courtesy sticker on them. Looks a lot better, more luxurious. More
by Oreo
Employees Worked With
Mary Mejia, Edmon Bouphasiri
April 03, 2020
Excellent service prompt knowledgeable helped locate and deliver parts for the service good communication friendly answered questions with expertise and well researched Appreciate the care deliver parts for the service good communication friendly answered questions with expertise and well researched Appreciate the care More
by MW
Employees Worked With
Fab Perri
April 03, 2020
very positive experience with Acura dealership We bought our first Acura MDX in 2001 before the south side Acura dealership existed. As soon as it was open we started bringing our car for maintena We bought our first Acura MDX in 2001 before the south side Acura dealership existed. As soon as it was open we started bringing our car for maintenance there because it is much closer the our house. Since then it was always a very positive experience. Steven and Mary are very helpful and knowledgeable. The waiting area is clean, spacious and have a small coffee/tea station for the clients . The free car wash option after any service, even if it is just a tire change is very convenient. And now in the mid of Covid -19 pandemic there are hand sanitizers everywhere in the facility and the chairs and tables in the waiting area are cleaned quite often. Thank you, Acura. More
by aiskaS
Employees Worked With
Mary Mejia, Steven Sharkey
April 03, 2020
Steve was very helpful Steve answer all my question and was helpful for my requests. Car was cleaned. The service items needed were clearly explained. future work needed was Steve answer all my question and was helpful for my requests. Car was cleaned. The service items needed were clearly explained. future work needed was explained More
by Dennis
Employees Worked With
Steven Sharkey
March 17, 2020
Refinancing car loan The experience was extremely smooth and quick. I was able to get my job done in a matter of a few minutes. Appreciate the great experience The experience was extremely smooth and quick. I was able to get my job done in a matter of a few minutes. Appreciate the great experience More
by aamer.gr81
Employees Worked With
Andrea Gilchrist
March 06, 2020
Superb attention to customer care I really can’t say enough about the team at Southview Acura. I had a concern about “fit and finish” on my new RDX and they went beyond what most deale I really can’t say enough about the team at Southview Acura. I had a concern about “fit and finish” on my new RDX and they went beyond what most dealerships would do to make sure I was completely satisfied. They made me feel they genuinely care about me and my satisfaction, and not move me along once they had my money. I consider myself a very good judge of character, and these are good people, the best. And my RDX is the best too! More
by John A-Spec
Employees Worked With
Fab Perri, Prashana Ponniah, Krysta Dupuis, Rami Jamal
February 19, 2020
Jones I have dealt with many car dealerships over the years and this purchase was absolutely the best experience I have ever had. I would highly recommend I have dealt with many car dealerships over the years and this purchase was absolutely the best experience I have ever had. I would highly recommend this dealership to anyone looking for Acura and even if you are not you might be surprised! Special thanks to Yue Li, you are amazing and it was a pleasure doing business with you! More
by ZRX
Employees Worked With
Yue Li
February 15, 2020
We can’t say enough good things about Nader and team! We were so impressed that we drove all the way from British Columbia to buy from them. They are informative, helpful, knowledgeable and professional fro were so impressed that we drove all the way from British Columbia to buy from them. They are informative, helpful, knowledgeable and professional from the moment you walk in the door to the time you are driving away! Thank you for such a great experience! More
by Tracy M.
Employees Worked With
Nader Kemaldean
February 04, 2020
We went to Southview Acura yesterday afternoon to buy Acura RDX 2020 model. We changed our mind because of the rude behavior of sales manager Rami. He started arguments with my husband and told infront o Acura RDX 2020 model. We changed our mind because of the rude behavior of sales manager Rami. He started arguments with my husband and told infront of others that I rather lose my business than dealing with you. The salesman Yui was nice. Because of this sales manager we changed our mind and bought Lexus RX 350. Never experienced this kind of rude behaviour from any salesman from any dealership. He is also very dishonest person who keeps changing the numbers. More
by Snilufar
Employees Worked With
Yue Li, Rami Jamal
