
Southview Acura
Edmonton, AB
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We were there to see the vehicle and we were totally disappointed with their service. Even if they don't want to open their floor model vehicle to see it from outside, wow looks like they judge the book disappointed with their service. Even if they don't want to open their floor model vehicle to see it from outside, wow looks like they judge the book by its cover. We explained that we are looking for a RDX model and they said they don't have stock and my partner wants to see MDX. We may have changed our mind to MDX but they were not entertaining to open the door at all and unfortunately we left the showroom without seeing the vehicle and when we were on our way out finally they said they can open the door because they noticed that we are unhappy. I STRONGLY DOESN'T RECOMMEND SOUTHVIEW ACURA CAUSE OF THIS KIND OF SERVICE AND I AM HAPPY I CHANGED MY MIND TO BUY ACURA FROM SOUTHVIEW ACURA. More
Prashana in the Parts Department is always quick to get back to me and very professional. He is also extremely knowledgeable and motivated to help out however he can. back to me and very professional. He is also extremely knowledgeable and motivated to help out however he can. More
Prashana is very accomodating and very knowledgeable and easy to deal with. I sent him a parts quotation and within minutes he responded right away. easy to deal with. I sent him a parts quotation and within minutes he responded right away. More
We purchased a new 2022 MDX on July 8th, 2021. It was a great to be able to work with Ali Mahdi who was polite, friendly, knowledgeable and easy to deal with. He took a lot of time to show us all the fea great to be able to work with Ali Mahdi who was polite, friendly, knowledgeable and easy to deal with. He took a lot of time to show us all the features of the vehicle. He answered all our questions without pressuring us in any way. All in all it was a pleasurable buying experience. J&D P. More
Still waiting for service manager to call it's been 5 business days now .charged us for something we never authorized. Car was bought 4 months ago business days now .charged us for something we never authorized. Car was bought 4 months ago More
I’ve been helped by Steven a few times and he is very knowledgeable and helpful. He always seem to have positive energy which makes you feel welcomed. knowledgeable and helpful. He always seem to have positive energy which makes you feel welcomed. More
Great experience The place to buyJodie was excellent to Great experience The place to buy Jodie was excellent to work with Finance was great Jodie explained things excellently with grace and patients Great experience The place to buy Jodie was excellent to work with Finance was great Jodie explained things excellently with grace and patients Car prepared well More
Southview accura have a great team of experienced people working to their best to serve their customers. I worked with Ali to make a deal on an SUV. He was well known about the vehicle and gave me all the i working to their best to serve their customers. I worked with Ali to make a deal on an SUV. He was well known about the vehicle and gave me all the info i need to decide as well as the best financial deals that fit my financials. Keep the good work Ali More
Steven was great to deal with and kept me up to date. Polite, friendly, and professional throughout the entire process. Thanks Steven! It's appreciated. Polite, friendly, and professional throughout the entire process. Thanks Steven! It's appreciated. More