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Southview Acura

Edmonton, AB

3.0
307 Reviews

9820 34 Ave NW

Edmonton, AB

T6E 6L1

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Showing 307 reviews

November 10, 2016

Absolutely horrible experience I have never been treated with so much disrespect. I was looking for a TLX but was basically told I could not afford it by the manager Jeff Copan. His More

by Ben Shoppin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Copan
Nov 08, 2016 -

Southview Acura responded

Hello "Ben", I would like to start by saying that the staff at Southview Acura holds respect as a valued character trait and looks for the same in all our dealings. This seems very out of character for Jeff and also out of scope. Jeff does not generally interact greatly with customers but leaves that more to his sales managers. If I could please get some more information (Real name, sales person who you had been dealing with, Sales manager, date/time etc), that would be very helpful for resolution. Look forward to hearing back from you Alisha

November 07, 2016

Purchase and pick up of our RDX When we purchased our RDX there was a 3 day sale so it was very busy and there wasn't a salesman available. Alisha Lemoine who was the business develo More

by Debbie McFarlane
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisha Lemoine, Ken Banks, Sharon Thompson
November 07, 2016

This Acura is the Best in Edmonton I looked at everywhere for a vehicle. Got bad service from many dealerships especially Nissan which were overpriced and bad attitude when I asked for More

by Frustrated with Erickson Nissan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everett Hatcher, Curtis Olesen, Sharon Thompson
November 03, 2016

Professionalism I dealt with J'aime for over a month before purchasing a new vehicle. She was a consummate professional throughout. She demonstrated comprehensive k More

by Butch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keely - Finance, J'aime Pinette
November 03, 2016

Friendly and Patiently First time to buy a brand new car. Sam is really nice to explain each car function. I will rate 5 star for him to give me a good price and be patient More

by Elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Liu
November 02, 2016

New or used, great service This is our third vehicle we purchase at Southview Acura through Ken. Although the first two were new Acura products, this time I needed to purchase More

by Dominic Imbeau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Banks
November 01, 2016

Pretty Good The initial experience was very good and there were a few hiccups however the dealer did take care of it! Our sales rep J'aime was excellent she gave More

by Naveed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J'aime Pinette, Curtis Olesen
October 28, 2016

Excellent Experience My new 2017 Acura RDX lease experience was amazing. Ken is personable and friendly and goes the extra mile to make sure you are happy and content, kno More

by KD24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Banks, Sharon Thompson
October 26, 2016

excellent service Service was excellent Will recommend friends and family to this dealership People working at this dealership are quite knowledgeable Keep up the g More

by ram123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Mejia, Steven Sharkey
October 22, 2016

Car in for service and tire change over Car was taken in early and ready for pick up early the next AM . great job. Service department made every effort to make things work for us. More

by Jayhawk 14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fab Perri, Mary Mejia, Steven Sharkey
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