Southview Acura
Edmonton, AB
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Outstanding Customer Service! Dealing with both Billy and Carlo was one of the best experiences I've had purchasing a vehicle. From the start they dealt with my request with the ut Dealing with both Billy and Carlo was one of the best experiences I've had purchasing a vehicle. From the start they dealt with my request with the utmost respect and never pressured me into anything. When my family and I arrived, we were greeted immediately and made comfortable while being offered any beverages to myself and kids. They made sure that the car was detailed and ready when I arrived to pick it up. Carlo ran through all of the features of the car and ensured I understood them before moving onto the next one. Billy ensured that the process was moving smoothly and quickly, since I had two impatient child with me. Catherine in finance even made our experience great and ensured the kids were entertained as well. Once again, a great experience and I will recommend this group to anyone looking for their next vehicle! More
Great Experience I dealt with Mary at the service desk and she was very pleasant and knowledgable. She explained in detail all the work that was going to done. I dealt with Mary at the service desk and she was very pleasant and knowledgable. She explained in detail all the work that was going to done. More
Best customer service! I deal mostly with Mary and she is, by far, the most amazing employee there! She knows her customers and treats everyone with the utmost respect! She I deal mostly with Mary and she is, by far, the most amazing employee there! She knows her customers and treats everyone with the utmost respect! She always goes above and beyond to make sure you and your vehicle are taken care of 110%! She's one of the reasons we keep going back to Southview. She's just amazing! More
The BEST Michael was absolutely fantastic! Never pushy, informative, warm and friendly and bent over backwards to help us in any way possible when purchasing o Michael was absolutely fantastic! Never pushy, informative, warm and friendly and bent over backwards to help us in any way possible when purchasing our 2013 RDX! Cannot recommend him enough! Had a wonderful experience at Southview Acura :) More
Ripped off! I was ripped off when I purchased a used 2012 VW Tiguan, in the ad and salespeople said that it had Bluetooth, after buying it the vehicle Bluetooth d I was ripped off when I purchased a used 2012 VW Tiguan, in the ad and salespeople said that it had Bluetooth, after buying it the vehicle Bluetooth didn't work properly (it was just Bluetooth Ready ) and to make it work I had to pay an extra $1,400, which Southview Acura didn't want to assume!! Very bad for them!! More
Everett in sales Highly Recommended! This past week I purchased a 2017 TLX! Everett was the sales person who helped us, he was great! He put me at ease quickly behind the wheel of my TL This past week I purchased a 2017 TLX! Everett was the sales person who helped us, he was great! He put me at ease quickly behind the wheel of my TLX. His knowledge of the Acura is very impressive. Everett was very professional and eager to please! Highly Recommend! More
Purchase Experience This past weekend I purchased a pre-owned RDX from Southview Acura. I had been working with Derick online and finally went to the dealership on Satur This past weekend I purchased a pre-owned RDX from Southview Acura. I had been working with Derick online and finally went to the dealership on Saturday to complete the deal. I have to say, the moment we walked in the door, we were warmly greeted and made to feel very welcome. The dealership was spotless and it was a nice atmosphere to be in. Derick was a true professional and was very helpful and not once did we feel any pressure. As we completed the transaction, we were passed to Catherine in Finance as part of the documentation process. She was a real pleasure to deal with. My only comment, and it may have been an oversight in my case only, is that the previous owners personal information should have been deleted from the navigation system and phone history before we took possession. Other than that, the whole experience was spot on. More
Yue Li sales and service was top notch. Highly recommended Yue was very helpful. His service was top notch. I brought an Acura RDX from him for my wife and he went above and beyond delivering a great experienc Yue was very helpful. His service was top notch. I brought an Acura RDX from him for my wife and he went above and beyond delivering a great experience to us. Just let him know your concerns and he will do his very best to address them for you. More
The only place I will bring my vehicle for service! I bring my vehicle in for service regularly.. I am always happy with the customer service and the great turn around time.. I have dealt with Fab and I bring my vehicle in for service regularly.. I am always happy with the customer service and the great turn around time.. I have dealt with Fab and Mary a few times and they are both wonderful people to deal with which is why I continue to come back.. More
Very Helpful.. Me and my wife bought a 2016 RDX with a slight cosmetic problem on the bumper but Jose did an excellent job buffing and touching it up.. Jose excute a Me and my wife bought a 2016 RDX with a slight cosmetic problem on the bumper but Jose did an excellent job buffing and touching it up.. Jose excute a good customer and were happy to bring our new vehicle home. More