
Southview Acura
Edmonton, AB
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Incompetence and painful experience every time Service manager is incompetent and ignorant with slave employees. We felt terrible witnessing this over and over. Zero technical knowledge and a compl Service manager is incompetent and ignorant with slave employees. We felt terrible witnessing this over and over. Zero technical knowledge and a complete waste of time for the last 3 years. Parts manager is clueless and stuck with a junior team that can’t figure out what part goes on the proper vehicle. They could bot even do an oil change properly as they could not reset the meter as a basic procedural step. If you like incompetent and wasteful, this is the place to go. More
Fantastic experience! Had a great experience buying my Acura! Carlo, Andrew and Catherine are very friendly and knowledgeable! they made me feel comfortable and answered al Had a great experience buying my Acura! Carlo, Andrew and Catherine are very friendly and knowledgeable! they made me feel comfortable and answered all my questions! They went above and beyond for me and I am very thankful to all three of them! More
Great Experience Just purchased 2015 Acura TLX. Carlo and Radu were excellent to deal with. Flexible, responsive and very knowledge. Really nice dealership and easy t Just purchased 2015 Acura TLX. Carlo and Radu were excellent to deal with. Flexible, responsive and very knowledge. Really nice dealership and easy to access. Really happy with the vehicle, price, trade and financing were all good. More
Painless experience....the way it should be. Rod and the team at Southview had the right deal at the right time for me. My 2017 RDX is a great drive, and I plan on enjoying for many years to come Rod and the team at Southview had the right deal at the right time for me. My 2017 RDX is a great drive, and I plan on enjoying for many years to come. More
first Acura purchase Our first Acura purchase has been great so far! Everyone at Southview has been nice to work with, and very knowledgeable. Keep up the good work! Wi Our first Acura purchase has been great so far! Everyone at Southview has been nice to work with, and very knowledgeable. Keep up the good work! Will go back and buy another Acura there next time. More
Lack of honesty, only money counts. Run away from it !!! I went to that dealership to buy a new 2017 Acura MDX. I saw one online that I liked and was posted like new on the website. When I went there was 105 I went to that dealership to buy a new 2017 Acura MDX. I saw one online that I liked and was posted like new on the website. When I went there was 10550Km, the windshied had two rock chips(were deep in the structure) , and a lot of of rock chips on the hood. I was promised that I would get a decent discount on it, due to the mileage, the windshield and the chipped hood. Becouse I did not get any real discount, I was promised that they would replaced the windshield and fix the hood. None was done and at the end they told me that was a demo, but used not at Acura, was DEMO for Rob at Autocanada. The suv has Platinum package ($ 5724) but the rims on driver side are a bit damaged (front more than rear). I mentioned to Mr. Abboud that the suv had on Friday Aug 25/2017, 10550km before the deal and on Monday Aug 28/2017 when I picked it up, had 10770km. Everyone is driving any car at that dealership and no one knows. They told me that the oil was changed, but was not, old and dirthy oil. My advice: run away from them, save money and your mind and health. More
Service Great Service Who wants to go sit down in a dealership while you get an oil change? I do.cos they do a good job and there is a great lounge and good tea and muffins Who wants to go sit down in a dealership while you get an oil change? I do.cos they do a good job and there is a great lounge and good tea and muffins. Most of all they have people who care and show great respect. More
all in the details no B... S... all about satisfaction. No need to expand this review, this dealership goes to great lengths to gain your trust and they do. no B... S... all about satisfaction. No need to expand this review, this dealership goes to great lengths to gain your trust and they do. More
Amazing! I had a wondeful experiences with Rod Silva. I would highly recommend them. The whole team is so wonderful. Come and ask for Rod. He is the best. I had a wondeful experiences with Rod Silva. I would highly recommend them. The whole team is so wonderful. Come and ask for Rod. He is the best. More
Competitive Pricing / Responsive / Friendly I purchased a demo/shuttle "like new" MDX from Southview. My main points of contact ended up being Carlo Maione for sales and Catherine On for financ I purchased a demo/shuttle "like new" MDX from Southview. My main points of contact ended up being Carlo Maione for sales and Catherine On for financing. I am from Calgary and negotiated the entire transaction over the phone/email. Carlo was candid and friendly, and very fair / flexible finding a model at our price point and factoring in the accessories we required at a reasonable cost (relative to all other dealers). Catherine was also very kind, and tracked down a great financing option and helped bring the transaction to a close on tight timelines. Both Carlo and Catherine patiently responded to my barrage of questions and responded on a timely basis. Finally, they coordinated delivery of the vehicle from Edm to our doorstep in Calgary. All in all, outstanding service and attention to detail. Thank you. More