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Southview Acura

Edmonton, AB

3.3
304 Reviews

9820 34 Ave NW

Edmonton, AB

T6E 6L1

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Showing 304 reviews

May 21, 2018

Mediocre management styles. Chelsea needs to go to school to get an education in how to treat employees. Good work other than that. Cheers hope dealership run More

by Carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chelsea Chalmers
May 22, 2018 -

Southview Acura responded

Thank you Carguy for taking the time leave us a review. We are happy to hear that your overall experience was positive; however, we see that you had a mediocre management experience. In our efforts to provide all levels of staff with the opportunity for growth and development, we would be interested to hear more about your experience. Please feel free to reach out anytime to help us understand how we could have made your experience better.

April 28, 2018

Friendly and knowledgeable It was an absolute delight dealing with Jenessa, she has a very warm and approachable personality that made my experience car searching at Southview A More

by EdmontonOilers85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenessa Strong
April 26, 2018

Excellent Customer Service We came to the Southview Acura dealership to test drive the MDX and RDX SUV’s. Sal our Sales advisor, introduced himself and was polite and knowledgea More

by Boots123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Abboud, Sal Salem
Apr 27, 2018 -

Southview Acura responded

Thank you Boots123 for the very kind review. We are so pleased to hear that you had a wonderful experience. We will be sure to share your review with Sal. Congratulations on your purchase!

April 24, 2018

Rude and double standard staff I ask them to check what kind of sound is coming from front of my car , the girl on the front desk advised me to book an appointment and leave your ca More

by Adeebaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fab Perri, Courtenay May
Apr 30, 2018 -

Southview Acura responded

Hello Adeebaz, I'm very sorry to hear that you had a less than great experience. I would like to say that Southview Acura takes all of our reviews seriously and we are currently working on new processes that will ensure everyone fully understands the scope of work needed and the corresponding costs that go along them. We wish you well in the future.

April 20, 2018

Good exoerience The team at Southview acted professionally and were attentive to my needs in respect to a new vehicle purchase! I would consider buying with them in More

by Mdxhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea Chalmers, Rodrigo Silva, Sunny Chavda
Apr 23, 2018 -

Southview Acura responded

Thank you so much for the review Mdxhappy! We are glad your experience was positive and we look forward to the opportunity to help you again in the future!

April 17, 2018

Easiest Experience I never expected buying a car to be so easy but Southview Acura took away all of my doubts and made it completely painless, I would definitely recomme More

by krista welfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Radu Stoica, Alyssa Lugano, Summer Elkadri
Apr 18, 2018 -

Southview Acura responded

Thank you Krista for the very kind words! Your review was a wonderful start to the day, we look forward to seeing you again in the future! Congratulations on your purchase!

April 16, 2018

Very good salesman/Di Di was great. Friendly and knowledgeable. Rdx was not ready on pickup date but I would still recommend south view Acura because of caring staff More

by Rako
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Mejia, Chelsea Chalmers, Rodrigo Silva, Di Hou
Apr 17, 2018 -

Southview Acura responded

Hi Rako! It's unfortunate that we were unable to have your vehicle ready for your pick up date but we are pleased to hear that we took good care of you while you were here. We really appreciate your review!

April 15, 2018

Great experience I was helped out by Brook when I came in to buy a car. She was very helpful and helped me get into my new car. It was an easy and fun experience. I wi More

by Lisa Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brook Gerard
Apr 17, 2018 -

Southview Acura responded

Thank you so much for the review Lisa Jane! We are so glad to know you had a wonderful experience. We look forward to helping you with all your future servicing!

April 11, 2018

Great Service! Summer is amazing in Finance and great personality, I would recommend For anyone looking for finance to see Summer, Summer is dedicated employee, SOUT More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brook Gerard, Summer Elkadri
April 11, 2018

Awesome Experience Brook helped me get into a new vehicle. Very happy with my experience and I will continue to go to this dealership in future for service and sales. More

by Sarge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brook Gerard
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