
Southview Acura
Edmonton, AB
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Excellent Service & Personal Touch I recently purchased a nice MDX Elite but had to comeback a couple of days due to the battery not holding charge. I met Service Rep Steven who was ver I recently purchased a nice MDX Elite but had to comeback a couple of days due to the battery not holding charge. I met Service Rep Steven who was very positive and ensured that my concerns were met very promptly!. The Service Team installed security wheel nuts for me and Steven kept me continually updated within that 24 hours period. He was always pleasant on the phone, all smiles when I came in to pick up my car and showed me additional features of the car that I was not even aware of. Very good customer service I experienced! Ken More
Long Term Client This is my 3rd vehicle with Southview Acura, the service team sets them apart from other dealerships. TThe service department and Steven inpartticula This is my 3rd vehicle with Southview Acura, the service team sets them apart from other dealerships. TThe service department and Steven inpartticular are always friendly even on cold dark mornings. The service is always as expected with no hidden or surprise items. Any work over and above the service code is cleared with you prior to work being done. The servicce team ensure you are taken care of promptly and provided coffee or tea or other beverage while you wait. More
Absolutely Incredible!! I came in to purchase a 2019 RDX and was pleasantly surprised by the whole experience. Great friendly staff and managers who helped me. I was helped b I came in to purchase a 2019 RDX and was pleasantly surprised by the whole experience. Great friendly staff and managers who helped me. I was helped by Donovan who showed me all the features of the RDX. He’s very knowledgeable and took great care of me. I highly recommend him if you’re looking for a new Acura! More
Great Service dept! Take your Acura to Southview Acura Service dept! They are the best! They treat everyone very nicely and always give you the beat service recommendatio Take your Acura to Southview Acura Service dept! They are the best! They treat everyone very nicely and always give you the beat service recommendations More
ASHLEY BREWER ASHLEY WAS ABSOLUTELY AMAZING TO DEAL WITH. THE REST OF THE STORE WAS NOTHING TO BE AMAZED BY, BUT ASHLEY DEFINITELY WENT ABOVE AND BEYOND AND HER PR ASHLEY WAS ABSOLUTELY AMAZING TO DEAL WITH. THE REST OF THE STORE WAS NOTHING TO BE AMAZED BY, BUT ASHLEY DEFINITELY WENT ABOVE AND BEYOND AND HER PROFESSIONALISM AND ATTENTION TO DETAIL ARE SECOND TO NONE. AWESOME PERSON AND THIS STORE IS ABSOLUTELY BLESSED TO HAVE HER ON THEIR TEAM. GREAT JOB AND THANKS FOR BEING TOP NOTCH ASHLEY!! More
Very helpful Knowledgeable and helpful service. Spot on in his assessments when problems occur with my MDX. Always goes the extra mile/kilometer for you. Many t Knowledgeable and helpful service. Spot on in his assessments when problems occur with my MDX. Always goes the extra mile/kilometer for you. Many thanks! More
Oil change / B2 My experience with the Service Team was exceptional. Fab has a staff that is both knowledgeable and friendly. One can clearly see that the staff loves My experience with the Service Team was exceptional. Fab has a staff that is both knowledgeable and friendly. One can clearly see that the staff loves working for Fab, and that he values them in return. I look forward to my next service appointment! More
Mario was a star!!!! I was a first time customer of acura. When I arrived I was greeted at the door with a smile and welcome by staff members. Within minutes Mario (my I was a first time customer of acura. When I arrived I was greeted at the door with a smile and welcome by staff members. Within minutes Mario (my sales representative) approached me and was "on key" the moment he introduced himself. He was professional, understanding of my needs, easy to talk too, went through everything thoroughly and went the extra mile for me. the showroom is bright, well organized and wonderful staff. Ashley, from finance was also a five star. She was extremely friendly. she has a great attitude, she also went through everything thoroughly with me and she did not make me feel rushed. I would do business with them again and would highly recommend Mario and say hi to Ashley and her sweet goldenpoodle pup :) Thank you acura. It was a great experience. See you soon. More
Bad service shuttle driver Was waiting for my car to get serviced today and when shuttle driver Michael Linton arrived, I asked if he could drive me to a nearby McDonald’s a few Was waiting for my car to get serviced today and when shuttle driver Michael Linton arrived, I asked if he could drive me to a nearby McDonald’s a few blocks away. He refused and told me to walk instead. After I stated I’m a paying customer and he gets paid to do a job, he offered to drop me off before asking another customer if it was fine. I asked service how long until my car was ready, she said 15-20 mins so I declined Michaels insincere offer. Other than that incident, great dealership and service minus the shuttle driver. Would of gave 5 stars but this happened. More
Easy process Southview Acura made my shopping experience a very easy one. My salesman Joald knew the vehicle very well, and took his time to go over the vehicle Southview Acura made my shopping experience a very easy one. My salesman Joald knew the vehicle very well, and took his time to go over the vehicle and synced my phone to the car. More