Southview Acura
Edmonton, AB
Filter Reviews by Keyword
By Type
Showing 301 reviews
Excellent experience! My husband and I came in to this dealership and was treated very well. Yue answered all our questions, and showed us different choices available. We e My husband and I came in to this dealership and was treated very well. Yue answered all our questions, and showed us different choices available. We ended up buying my new RDX Aspec which I’m very happy with. I would raconmend Yui and this dealership to our friends and family.. More
Regarding purchase of ILX My experience at Southview Acura had been fantastic. Sales and finance helped in selecting my vehicle, CJ, Chelsea Chalmers , Sunny are persons who sp My experience at Southview Acura had been fantastic. Sales and finance helped in selecting my vehicle, CJ, Chelsea Chalmers , Sunny are persons who spent time with particular care during the deal. More
Great Service THIS IS *THE* PLACE TO BUY A VEHICLE! The staff at Southview Acura are so helpful and so knowledgeable. Everyone at this dealership takes the time to THIS IS *THE* PLACE TO BUY A VEHICLE! The staff at Southview Acura are so helpful and so knowledgeable. Everyone at this dealership takes the time to understand your needs to find the best car that works for you. When I started my process of purchasing a vehicle I was defensive and confused. Acura was not my first stop BUT IT WAS MY LAST. The sales department is not pushy and the fiance department worked hard to establish a payment that was most suitable for me (This has never happened to me when purchasing a vehicle which left me with a refreshing feeling). As soon as you walk in to the dealership you can sense such a warm and vibrate atmosphere and it is more than obvious the staff enjoy to be there by the way they treat EVERYONE with respect. I recommend dealing with Brandon Mucha, my experience was phenomenal and I will not be going anywhere else when I need to look for a vehicle in the future. I wish I could leave 10 stars on my review, WELL DONE Southview Acura. More
Amazing customer service I will recommend this dealer to anyone looking to get a good quality car. Customer service was amazing from the moment I walked in. I purchased my car I will recommend this dealer to anyone looking to get a good quality car. Customer service was amazing from the moment I walked in. I purchased my car from them, Wilson took time to explain the functionality and tips on how to get the optimum use of the car. Justin worked very hard to get me good financing too. More
Excellent Service I just Had the opportunity to meet the staff of Southview Acura.from the Sales Manager .Phil.also salesman Prince. Service Manager Farb.Chelsea. an I just Had the opportunity to meet the staff of Southview Acura.from the Sales Manager .Phil.also salesman Prince. Service Manager Farb.Chelsea. and other Staff that was helping me and my Husband to get a vehicle . I must say Thanks to you guys we got ourselves a new car and we are satisfied. Thank You All. And Keep up the Good Work . More
Long time customer returning lease and looking for a new car Initially my experience dealing with Southview Acura to return my lease and lease a new car was horrible while dealing with Philip Young(he does't lis Initially my experience dealing with Southview Acura to return my lease and lease a new car was horrible while dealing with Philip Young(he does't listen). Alan Lim was quick to act, showed appreciation for my business and to address my concerns. He had Wilson Chan help me to deliver my car and he was great. I would highly recommend the two of them, but I would put a lot of caution when dealing with Philip or just steer clear of him. More
Excellent experience and amazing follow-up! Southview Acura and their staff made my first vehicle purchase a breeze. CJ was knowledgeable and personable and the experience at southview acura had Southview Acura and their staff made my first vehicle purchase a breeze. CJ was knowledgeable and personable and the experience at southview acura had me hooked. Even after my purchase they have followed up to ensure the vehicle was everything I had hoped for. I am happy to say that I am enjoying my vehicle purchase and would definitely recommend CJ and Southview Acura to friends and family! More
Excellent Service & Personal Touch I recently purchased a nice MDX Elite but had to comeback a couple of days due to the battery not holding charge. I met Service Rep Steven who was ver I recently purchased a nice MDX Elite but had to comeback a couple of days due to the battery not holding charge. I met Service Rep Steven who was very positive and ensured that my concerns were met very promptly!. The Service Team installed security wheel nuts for me and Steven kept me continually updated within that 24 hours period. He was always pleasant on the phone, all smiles when I came in to pick up my car and showed me additional features of the car that I was not even aware of. Very good customer service I experienced! Ken More
Long Term Client This is my 3rd vehicle with Southview Acura, the service team sets them apart from other dealerships. TThe service department and Steven inpartticula This is my 3rd vehicle with Southview Acura, the service team sets them apart from other dealerships. TThe service department and Steven inpartticular are always friendly even on cold dark mornings. The service is always as expected with no hidden or surprise items. Any work over and above the service code is cleared with you prior to work being done. The servicce team ensure you are taken care of promptly and provided coffee or tea or other beverage while you wait. More
Absolutely Incredible!! I came in to purchase a 2019 RDX and was pleasantly surprised by the whole experience. Great friendly staff and managers who helped me. I was helped b I came in to purchase a 2019 RDX and was pleasantly surprised by the whole experience. Great friendly staff and managers who helped me. I was helped by Donovan who showed me all the features of the RDX. He’s very knowledgeable and took great care of me. I highly recommend him if you’re looking for a new Acura! More