Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southview Acura
Edmonton, AB
301 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 301 reviews
May 03, 2019
Ethan Cai Ethan was friendly and knew all about the model we were interested in. He went out of his way (not like the other dealerships) to show us all the fea Ethan was friendly and knew all about the model we were interested in. He went out of his way (not like the other dealerships) to show us all the features of the vehicle and to answer our questions and if he did know something he said so, and then got back to us with the answer. More
by acurardx
Employees Worked With
Ethan Cai
April 26, 2019
Friendly Ethan is very friendly and helpful, answered all of our questions and more. He allowed us to buy an Acura MDX at a very inexpensive price which is ama Ethan is very friendly and helpful, answered all of our questions and more. He allowed us to buy an Acura MDX at a very inexpensive price which is amazing. THANKS!! More
by Jason
Employees Worked With
Ethan Cai
April 25, 2019
Excellent service from Donovan and other staff Car was delivered to my home. Great service all around Waited patiently while I had tires switched to new vehicle Was even reimbursed with full tan Car was delivered to my home. Great service all around Waited patiently while I had tires switched to new vehicle Was even reimbursed with full tank of gas More
by Dreamer41?
Employees Worked With
Alan Lim Philip Young J Toor, Donovan Chretien
April 24, 2019
Great service I appreciate the great service from staffs in Acure. I had visited Southview Acura just to check if they have a car of my budget. I am impressed with I appreciate the great service from staffs in Acure. I had visited Southview Acura just to check if they have a car of my budget. I am impressed with the friendly welcome by Donovan Chretien who helped in finding a car, TLX that was bit higher then our budget. But Donovan and Philip, the manager were able to bring the price down to our budget. I am impressed with the managers who assured of taking ownership of fixing any issues with the car within a month of purchase for free. Donovan mentioned that he is the one who sold the car to us and he would be happy to answer any questions throughout the ownership of the car. That provides a peace of mind that I am taken good care. If I keep getting such service then my next car will be certainly from Southview Acura. More
by Kamal
Employees Worked With
Philip Young, Chelsea Chalmers, Prince Saini, Donovan Chretien
April 21, 2019
Great service! We came in with a question about our 2016 Acura MDX. The staff were wonderful and we ended up upgrading to a 2019 Acura MDX! Ethan,Donovan and Prince We came in with a question about our 2016 Acura MDX. The staff were wonderful and we ended up upgrading to a 2019 Acura MDX! Ethan,Donovan and Prince gave us a lot of information about the new vehicle and were NOT pushy at all - that we appreciated. Rod Silva gave us a deal we couldn’t refuse😁. Chelsea was very helpful in the financial office. What impressed us the most was that they all worked together as a team and were so great in explaining the new features so that we ( seniors!) could understand. Our new vehicle was ready the next day and Donovan gave us an excellent overview of all the features, and invited us to contact him if we had questions. The owner of this dealership should be very proud of his staff! We will definitely recommend Acura to our friends and especially this dealership! More
by Bob Pat
Employees Worked With
Chelsea Chalmers, Rodrigo Silva, Prince Saini, Donovan Chretien, Ethan Cai
April 19, 2019
Good service and a pleasant experience. Ethan was available and with the help of Alan made the whole process of purchasing an MDX fair and smooth experience. Chels and a pleasant experience. Ethan was available and with the help of Alan made the whole process of purchasing an MDX fair and smooth experience. Chelsea helped with the finishing touches and I would certainly recommend this dealership in purchasing an Acura. More
by MDXowner
Employees Worked With
Chelsea Chalmers, Alan Lim, Ethan Cai
April 15, 2019
Fixing my brand new cilajet and helping diagnose a knocking Mary goes the extra mile to ensure you leave knowing you have been heard and not made to feel like a fool. She is always very knowledgeable about the Mary goes the extra mile to ensure you leave knowing you have been heard and not made to feel like a fool. She is always very knowledgeable about the vehicles and quick to list any things that you should know about your vehicle! She is top notch! More
by Chris1977
Employees Worked With
Mary Mejia, Alan Lim
April 13, 2019
Outstanding Service!!! I received outstanding service from Philip and the team at Southview Acura! Philip was extremely professional and made the entire buying experience en I received outstanding service from Philip and the team at Southview Acura! Philip was extremely professional and made the entire buying experience enjoyable. I would highly recommend this dealership to anyone looking to buy a car or SUV. The staff are absolutely wonderful to deal with! More
by ggenoud
Employees Worked With
Philip Young, Sunny Chavda, Justin Quach
April 12, 2019
I got kicked out of Southview Acura I found a used vehicle that I liked. When I sat down to talk pricing, the price presented to me included a $675 Admin fee. I told the sales manager (R I found a used vehicle that I liked. When I sat down to talk pricing, the price presented to me included a $675 Admin fee. I told the sales manager (Rod Silva), that the website states that all fees are included in the list price, as stated on their website (Copied from the website - "The selling price includes all fees, taxes are extra"). Rod told me that the bill of sale must include the admin fee, and that he had to add it. I told Rod that their website gives false advertising, and he was lying to me. He said he wanted to see where the website states this. Halfway through looking it up, he said he would take the amount off the list price. He then wanted to continue, but I told him that I was still trying to get over them lying to me. He then said I was being hostile, and I was to leave the store. More
by LiedToMe
Employees Worked With
Rodrigo Silva, Prince Saini
April 05, 2019
A Great Leasing Experience The crew I dealt at with at Southview were professional, knowledgeable, and friendly. I had a truck to trade, I feel the number I was given for my tru The crew I dealt at with at Southview were professional, knowledgeable, and friendly. I had a truck to trade, I feel the number I was given for my truck was respectful. I have no problem recommending Southview for if you are looking for an Acura. I have not owned an Acura previously, so far I am impressed with the vehicle, the build quality and finishes are first rate. Keep up the great work Southview! More
by Dennis
Employees Worked With
Philip Young, Chelsea Chalmers, Emil Safronckik
