Southgate Volkswagen

Good job Appointment was when I needed it. Parts to complete the repair were in stock. Service advisor was great. Time spent at the dealership was painless. Appointment was when I needed it. Parts to complete the repair were in stock. Service advisor was great. Time spent at the dealership was painless. Will bring the car back. More

We had modual quit coming home from California! Work done asap, very satisified,also had use of loaner!! Great service on finding prpblem also getting new parts fast! This dealership location is gr Work done asap, very satisified,also had use of loaner!! Great service on finding prpblem also getting new parts fast! This dealership location is great for us as we live 3 hours out, and don't have much city traffic to deal with! More

Car Service Greeted by welcome customer service staff. They were able to provide a vacuum and dash clean. They had my vehicle all ready at time of pick up request Greeted by welcome customer service staff. They were able to provide a vacuum and dash clean. They had my vehicle all ready at time of pick up requested. I found the service expensive, however I know the parts and labor can be expensive for this type of vehicle. Overall great experience. More

Service Appointment I had an extremely positive experience with Ryan in the service department! Friendly, thorough and accommodating! Would contact him directly for futur I had an extremely positive experience with Ryan in the service department! Friendly, thorough and accommodating! Would contact him directly for future service inquiries or appointments. More

Spring service I always come back to Southgate VW because of their awesome customer service even though I bought my car at Northgate VW. This time they even gave me I always come back to Southgate VW because of their awesome customer service even though I bought my car at Northgate VW. This time they even gave me a cab voucher to go to South ed common and shop while my car was being serviced. They finished right at the time they quoted me. More

Fast and knowledgable. They were fast with the service, knowledgable with the service and warranty, and gave good recommendations for the next service. Scheduling was right They were fast with the service, knowledgable with the service and warranty, and gave good recommendations for the next service. Scheduling was right on and good communication. Car was also cleaned and shiny on the exterior. Was nice to use the credit received from the emissions ordeal. VW cars are so low maintenance either way. More

Every Dealer is different I love this dealership. They give you quick diagnosis, provide a reasonable quote and fix your problem. Other VW dealerships are not the same so muc I love this dealership. They give you quick diagnosis, provide a reasonable quote and fix your problem. Other VW dealerships are not the same so much so I thought seriously about getting rid of my car just so I wouldn't have to deal with VW service; never mind the problems they caused! This is the first VW service department I have liked and will continue to use. More

Very good It was good but was concerned about service vehicle. If any damage happened while driving. I can see if it was my fault, but say someone passes you an It was good but was concerned about service vehicle. If any damage happened while driving. I can see if it was my fault, but say someone passes you and a rock hits windshield. That kind of stuff shouldn't be accountable. So next time not sure if I should take service vehicle. Was nervous all the time. Not good More

Excellent service We enjoyed our recent experience with Matthew Stevenson at Southgate VW. He was friendly polite and knowledgeable. He explained everything in a clea We enjoyed our recent experience with Matthew Stevenson at Southgate VW. He was friendly polite and knowledgeable. He explained everything in a clear concise manner. We felt the deal was fair and we ended up with the vehicle we wanted. I would recommend Southgate VW to my friends without hesitation. More

Good Service I drop of vehicle off early and they had my service loaner ready to go so it was painless. I have had bad experiences in the past but not this time. K I drop of vehicle off early and they had my service loaner ready to go so it was painless. I have had bad experiences in the past but not this time. Keep up the good work. Thanks More