Southgate Volkswagen
Edmonton, AB
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Moe is the best! I recently purchased a slightly used Jetta from VW (loaner car). Moe was amazing! He listened to what my needs were in a vehicle and never pressured m I recently purchased a slightly used Jetta from VW (loaner car). Moe was amazing! He listened to what my needs were in a vehicle and never pressured me. Very professional, was a busy man but took all the time I needed, and I never felt rushed. He absolutely worked around my schedule from staying after hours, coming in on a day off, I even telephoned him on a night off and he answered every question I ever had. I had a couple things done on the vehicle and he totally took care of it!! Moe actually went above and beyond! Chris at the service department is excellent too! Needs to smile more, lol. Service was perfect actually. I love my Jetta!! Highly recommend Southgate VW and Moe! More
Great to work with Mo and I had exchanged multiple emails regarding my car. Since we were in different cities it was an effective and convienient way to communicate. T Mo and I had exchanged multiple emails regarding my car. Since we were in different cities it was an effective and convienient way to communicate. Timely answers and information were critical in my decision. Mo was on the ball and responded quickly. It was a pleasure to deal with him and make the trip to pick up my new car. Transactions the morning of pick up were smooth and effortless. Thanks to Mo I was able to secure my car, arrange pick up and drive away happy. Well done. More
Great Customer Service Brought in our 2015 Beetle for routine service and was greeted by friendly efficient staff. My customer service person was Bill Benson. Bill is know Brought in our 2015 Beetle for routine service and was greeted by friendly efficient staff. My customer service person was Bill Benson. Bill is knowledgeable, helpful, made me feel like I was family and not just another vehicle through the door. The service was quick, correct, and timely. I can not say nothing but positives about all of my service experiences at Southgate VW. I have been coming since 2008 for all my vehicle services and I will continue do so. More
Easy to work with, very accomodating Mo Taliani was a pleasure to work with, nice smooth transaction. Car was in the showroom ready to go, Mo spent time explaining all the features of Mo Taliani was a pleasure to work with, nice smooth transaction. Car was in the showroom ready to go, Mo spent time explaining all the features of the car. More
Great service writers and service dept Only service my VW at Sothgate Volkswagen. Great staff and honest service. The parts dept is always friendly and know their product. I look forward t Only service my VW at Sothgate Volkswagen. Great staff and honest service. The parts dept is always friendly and know their product. I look forward to continuing my relationship with Southgate Volkswagen. More
Service Dear Southgate VW, Did not find my review but I really wanted to tell everybody how happy I am with you! I did not buy my Tiguan at Southgate VW or Dear Southgate VW, Did not find my review but I really wanted to tell everybody how happy I am with you! I did not buy my Tiguan at Southgate VW or at Norden .So I am really impressed ,that you wont let me feel that !.I deal with my matters with Ryan he knows almost everything and is friendly and professional . One day I wanted to see my Tiguan from underneath he went with me in to the shop and I had a chance to do so . But since I am interested and nosy I have seen people in a very very clean and organized shop working on cars they like . Talked to mechanic too and he also was very smart explaining my questions . I am thank full that you guys are so different then Norden Autohaus!!!!!!Don't ask for my experience there!!!!!I don't know , how they can survive .probably only with new costumers who haven't read any review.They cant be proud in what they are doing there . Any way Southgate VW tremendous work .I will be back for sure More
Another Quality Visit I'm always impressed with the service and treatment that Southgate VW gives me. I am on my second straight Jetta from them, and when I'm ready for my I'm always impressed with the service and treatment that Southgate VW gives me. I am on my second straight Jetta from them, and when I'm ready for my next vehicle I will be returning. The service department treats me right, has clear explanations and doesn't try to oversell me. More
Southgate VW Service Centre I received tremendous service from Chris Krause. He was attentive, very service oriented and kept me informed and updated throughout the day. He was I received tremendous service from Chris Krause. He was attentive, very service oriented and kept me informed and updated throughout the day. He was extremely friendly and pleasant to deal with. I would gladly recommend him to anyone. More
servicing the only downside is the 60K servicing is expensive and I am not sure what you are paying for. Also, about a week after my servicing my wheel bearing the only downside is the 60K servicing is expensive and I am not sure what you are paying for. Also, about a week after my servicing my wheel bearing blew which they never picked up. You would think for a relatively new car, this shouldn't happen? I blame the car itself, the dealership was quick to fix it and rectify the issue. More
Great Service Great experience, very helpful and customer oriented. I have had to ask some questions after my purchase and Kent has been very professional and super Great experience, very helpful and customer oriented. I have had to ask some questions after my purchase and Kent has been very professional and super prompt with getting back me. THANK YOU Southgate VW. We also had Don Gray manage our new purchase, excellent service. More

