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Southgate Volkswagen

Edmonton, AB

4.1
306 Reviews

1223 101 St SW

Edmonton, AB

T6X 1A1

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Showing 306 reviews

November 03, 2015

Extra service While they did the body work well, they also checked to find a squeak in my engine and found it! They told me what to do to stop it - even though that More

by Brick
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Scott
November 02, 2015

Moe - Sales Moe was great to work with along with everyone else! Tammy was also great at explaining everything and helping me get my insurance sorted out! Thanks More

by k8yp_19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Giggs, Moe El-Mais
November 02, 2015

Great service and overall experience Received fantastic service from Ryan today! Quick check in, great deal on a winter package and fast turn around time. Everything was in order for my More

by DMIELKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Roberts
November 02, 2015

very good experience in the southgate collision repair centr Good work and interactions. I was amazed how my vehicle was ready in 24 hours from dropping it off. I was given a ride back to work after dropping my More

by girgissafwat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul ionescu
October 31, 2015

Thanks On time and great price. Thanks Holly for adjusting price for staff. I enjoyed Bills relaxed sense of humour. He managed to take the stress away from More

by drkinnee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bil Benson, Ralph Peterson
October 29, 2015

Consistently Excellent Customer Service I actually drive out of my way to take my car here because of the excellent service. I bought my car at another dealership but the service was poor so More

by mzenari18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Krause
October 29, 2015

Service Customer Service Bill Benson has the best customer service and most knowledge! He helped with winter tires and has always helped keep by VW in good shape. More

by kerrilynholland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bil Benson
October 29, 2015

Hard working service people I've always had a good experience at Southgate VW Service. I.m very interested in how VW will handle the sad Diesel mess. Not Southgate's fault. More

by pbox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Unger
October 28, 2015

awful When we came to pick up my vehicle we waited 15mins for someone to help us. There were no service ppl available. everyone seemed unorganized at the bu More

by JWATSON965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Roberts
Oct 28, 2015 -

Southgate Volkswagen responded

I do apologize for the wait for a consultant to help you. We had three consultants on at time and all were busy with customers at the time you came in. Your husband was contacted during the day and explained that our car wash was not operating yesterday as it was being repaired. I would like to offer you to come by for a free exterior wash when it is convenient for you.(weather permitting) Thank you for time.

October 27, 2015

Excellent service i brought a car in i bought off kijiji (a 2012 Jetta) to get checked out . The service guy helping me went above and beyond what he needed to do to ge More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
He owned a jeep
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