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Southgate Volkswagen
Edmonton, AB
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Above and beyond! Couldn't have asked for a better sales person. We were fortunate enough to meet Moe back near the beginning of the year when we ordered our Golf R. Couldn't have asked for a better sales person. We were fortunate enough to meet Moe back near the beginning of the year when we ordered our Golf R. We received periodic updates from Moe, as this particular car had quite the wait (for us it was 9 months). Well worth it I might add. Once the time came close for delivery, Moe kept us updated and got us connected with the appropriate people to complete the transaction in an expedient manner. Moe was there for us every step of the way, and would highly recommend this salesman for your vehicle purchase. If you're looking for a committed sales person at Southgate Volkswagen, be sure to ask for Moe Taliani. I have all the confidence that he will treat you well. Thanks Moe for making our purchase a pleasurable experience. We LOVE our Golf R! More
Timely efficient service. Service advisor Chris welcomed me and assured me I would be taken care of. Service took almost exactly as long as he stated and I was out with a clean Service advisor Chris welcomed me and assured me I would be taken care of. Service took almost exactly as long as he stated and I was out with a clean car in no time. Price is reasonable. I wouldn't take my VW anywhere else. More
Highly recommend!! My sales, Nicky Au Yueng was professional from the beginning to delivery of the car. Even post-delivery, he was helpful in answering questions I had a My sales, Nicky Au Yueng was professional from the beginning to delivery of the car. Even post-delivery, he was helpful in answering questions I had about my new car. Prices were also fair and competitive. The entire buying process was stress free and Nicky made sure my needs are attended to. From my experience, I highly recommend Southgate VW for anyone considering a Volkswagen. More
Regular service 30K service and install winter tires - quickly done, and Bill is an excellent person to work with. I requested service on-line and was given the day a 30K service and install winter tires - quickly done, and Bill is an excellent person to work with. I requested service on-line and was given the day and the approximate time I'd requested. More
Battery Change and Winter Servicing On November 12, I experienced a failing battery. I called the service center and requested a battery replacement. Within minutes, they had arranged On November 12, I experienced a failing battery. I called the service center and requested a battery replacement. Within minutes, they had arranged for an appointment within a couple of hours. When I took the vehicle in, the service technician determined that the battery did indeed require replacement. She linked my earlier request for winterization with the battery replacement and indicated that the work could be completed by 4:00pm on the same day. I requested a service vehicle as I needed transportation during the day. This was readily agreed to and provided at no charge. I received a call at about 2:00pm indicating that the work was completed, in spite of the fully-booked schedule in the service department. More
Fast, easy and convenient Chris was friendly and helpful. I had all my questions answered. The car was ready fast and was clean upon delivery. Thanks for the amazing service! Chris was friendly and helpful. I had all my questions answered. The car was ready fast and was clean upon delivery. Thanks for the amazing service! More
Oil change, E service, and warning lamp check Ryan was very courteous and explained the services being performed. He gave me a time estimate, and let me know when my car was ready. He went through Ryan was very courteous and explained the services being performed. He gave me a time estimate, and let me know when my car was ready. He went through the invoice with me as well. My car was washed after the work and nice and clean when I climbed into it. I am very happy with the service at Southgate Volkswagen. Thanks! Marla More
Taking care of business I had some questions about my new Golf R and the front lighting. I contacted Anderson La and Dan Heller and they were more than helpful. They told m I had some questions about my new Golf R and the front lighting. I contacted Anderson La and Dan Heller and they were more than helpful. They told me to bring in the car to have a look. Not only was everything fine but they washed my car for my trouble. Seriously. Would buy another car from these guys in a heartbeat. More
Set expectations right away with me The team clearly told me what to expect and what would be worst case scenario. It set the expectation and the outcome was much better than worst case The team clearly told me what to expect and what would be worst case scenario. It set the expectation and the outcome was much better than worst case so I left the dealership very pleased that the cost was not even close to what I thought it was going to be. More
Exceptional Moe went over and beyond for us... He was up front and honest. He was always quick and efficient with questions and went to the right sources and got Moe went over and beyond for us... He was up front and honest. He was always quick and efficient with questions and went to the right sources and got answers immediately. Freddy made the financing part quick and simple and do not make us feel pressured with extras. We also had to deal with parts (Howard) very nice and efficient to find parts for our 2003 VW. We will definitely be returning in the future. Huge thank you to Don Gray and Anderson!!! More