Southgate Volkswagen
Edmonton, AB
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Great customer experience customer experience was great - unfortunate that the part is not in stock and will need to wait about 1 month - heater core malfunction will make for customer experience was great - unfortunate that the part is not in stock and will need to wait about 1 month - heater core malfunction will make for a cool month of January. Stuff was very accommodating and empathetic - I got a toque!!! More
Repair on wipers and vehicle recall !! Just like to make a quick comment on the excellant service I obtainef from the Southgate service center. The representative ( Mary) took my conconerns Just like to make a quick comment on the excellant service I obtainef from the Southgate service center. The representative ( Mary) took my conconerns cordially and friendly, and also informed me of outstanding recalls that i was unaware of. I would also like to thank the Senior mechanic ( Joe ? ) who considered the service and cost of the repair. I am very happy with the excellant service and friendly atmosphere that both provided. Would recommend to an VE owner to have their maintenance and service be provided to Southgate Volkswagon . :) More
Amazing and friendly service ! Well done! Customer service and quality of work were outstanding. Everyone was super friendly et nice. However, it was expensive. Overall rating = 5 ! Well done! Customer service and quality of work were outstanding. Everyone was super friendly et nice. However, it was expensive. Overall rating = 5 stars! More
Service #2 A bit pricy..... but delivers when they say they will and I do have a feeling of comfort knowing That VW experts are looking after my new car. A bit pricy..... but delivers when they say they will and I do have a feeling of comfort knowing That VW experts are looking after my new car. More
Oil change I needed an oil change. When they were done the oil was changed. A list of recommended service was recommended I was offered a follow up appointment a I needed an oil change. When they were done the oil was changed. A list of recommended service was recommended I was offered a follow up appointment and all was good. More
Bill's the greatest Bill is my main guy when it comes to anything service. Always makes sure work is done properly, and gets me out as soon as he can. Bill is my main guy when it comes to anything service. Always makes sure work is done properly, and gets me out as soon as he can. More
Oil pan heater installation Excellent service, short wait time! The staff were all courteous and the service was done correctly and quickly. I will be going back for my 45000 km Excellent service, short wait time! The staff were all courteous and the service was done correctly and quickly. I will be going back for my 45000 km oil change. More
was good Very friendly and professional personal, really enjoyed the time inside the facility drinking coffee and reading newspapers in the waiting lobby. Very friendly and professional personal, really enjoyed the time inside the facility drinking coffee and reading newspapers in the waiting lobby. Thank you for all More
Convieniant customer satisfaction! My request was to be careful taking my old rims off and putting on the new ones and bagging the old ones. When I got it back everything was done as I My request was to be careful taking my old rims off and putting on the new ones and bagging the old ones. When I got it back everything was done as I expected and sooner than I expected. Thank you! More
Excellent place to buy a VW Just purchased my 4th Volkswagen. 2016 Golf GTI. What an amazing car. It is well built and the attention to detail is awesome. Dan Heller was an e Just purchased my 4th Volkswagen. 2016 Golf GTI. What an amazing car. It is well built and the attention to detail is awesome. Dan Heller was an excellent salesman who took very good care of me and treated me well. He worked hard to get me an excellent deal and provided great customer service. I've always been happy with the service dept also. there's a reason why I've bought 4 VW's in the past 9 years from Southgate, its a great place to buy and car and great place to go for service after. More