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Southgate Volkswagen

Edmonton, AB

3.9
298 Reviews

1223 101 St SW

Edmonton, AB

T6X 1A1

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Showing 298 reviews

September 15, 2025

Excellent customer service department. Fast and friendly service. Loved having the complimentary car wash included. More

by Renae Sauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Unger, Mary Brown
September 13, 2025

Work was performed as scheduled. Courtesy car was available as promised. The staff had paperwork completed before I arrived More

by Phoenix
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember their names and not listed
September 10, 2025

Very pleasant Service Adviser. Tech discovered a coolant leak that was very expensive to repair, but I have not had issues before this. More

by peter.box54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Reimer
August 27, 2025

Southgate VW seems to be a very friendly, helpful and efficient dealership. The staff do what they say they are going to do, that builds confidence in their service! More

by anna3m4
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
August 22, 2025

Fast service and very good customer relations. I’m happy we have that service in Edmonton.Will be recommending all customers coming this place. More

by Ranko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Unger, Bil Benson, Ryan Roberts, Chris Krause, Mary Brown, Ralph Peterson, Howard Kao
August 20, 2025

I took my car to Southgate VW for a simple oil change and what should have been a warranty issue for a button that doesn’t work. Instead, they wanted to charge me $180 just to check the button—even though I More

by Aj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luke Kowand
August 20, 2025

Our aervice advisor was amazing! She was extremely helpful, patient, understanding and accommodating! I would highly recommend this dealership for anyone needing service. More

by ScooterVII
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Sarah Mattia
August 13, 2025

Their customer service team are very friendly and kind , they done their job properly well appreciate it. More

by Malyoun74
Recommend Dealer
Yes
Employees Worked With
Howard Kao
June 28, 2025

Great costumers service. They book me right away and fixed my car on time.Thank you More

by Palangga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
June 16, 2025

Southgate Volkswagen provides excellent service and a great staff. I highly recommend them. Thank you Southgate Volkswagen. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastaysia Karpinska
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