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Signature Mazda

Richmond, BC

4.9
2,002 Reviews

13800 Smallwood Place

Richmond, BC

V6V 2C2

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2,002 Reviews of Signature Mazda

December 31, 2023

Marc was very efficient and friendly as was the business agent who completed the documents for us. More

by vance
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Kalvari
December 30, 2023

David in customer service was exceptional and I really appreciated his caring and speed. He helped arrange my car service so I was out of there as soon as possible. David's customer service skills were p More

by Simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
December 24, 2023

There is nothing more the staff could have done to make the experience better. Merry Christmas. More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corinne
December 20, 2023

This was my first service at Signature Mazda. . Very helpful booking process, even when i had to make a late change in the time. Efficient and friendly service reception, the work was done fast More

by RF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaha Abdul
December 16, 2023

My service representative was Arthur Choa on the day of my visit. Arthur processed my sign in on schedule and very diligent in explaining the required service details. His stated finish time of the major More

by b.jalmarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Choa / Richard (auto technician- on video)
December 16, 2023

I had a good experiene at Signature's Service Center. I came in to get one of my side mirrors repaired. I waited about 2.5 hours in the lounge. Coffee machine is good and the lounge is clean, spacious an More

by paulo_salvador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinton
December 16, 2023

Entire Staff as usual were excellent, friendly and helpful. Service staff kept me updated and the inspection video is a great feature. More

by Alan Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cui, Justin
December 15, 2023

Professional and nice, won't take too much time to get my new car. Also, the car is pretty good for driving. More

by Harry
Recommend Dealer
Yes
Employees Worked With
Olivia
December 15, 2023

Its insane how high labour rates are at car dealerships. I only get repairs done at a dealership when I absolutely have to. More

by wwjohnstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember her name.
December 14, 2023

All was good with my service except that the car was washed when I had requested that it not be done because of the possibility of swirl marks on the paintwork.. It does say "soft brush" on the list of More

by Charly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cui
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