
Signature Mazda
Richmond, BC
Filter Reviews by Keyword
By Type
2,002 Reviews of Signature Mazda
David in customer service was exceptional and I really appreciated his caring and speed. He helped arrange my car service so I was out of there as soon as possible. David's customer service skills were p appreciated his caring and speed. He helped arrange my car service so I was out of there as soon as possible. David's customer service skills were perfect. More
This was my first service at Signature Mazda. . Very helpful booking process, even when i had to make a late change in the time. Efficient and friendly service reception, the work was done fast . Very helpful booking process, even when i had to make a late change in the time. Efficient and friendly service reception, the work was done faster than expected and at the agreed price. I will be back when I need more work done. More
My service representative was Arthur Choa on the day of my visit. Arthur processed my sign in on schedule and very diligent in explaining the required service details. His stated finish time of the major my visit. Arthur processed my sign in on schedule and very diligent in explaining the required service details. His stated finish time of the major service of approximately 3 hours, which was maintained. When I arrived for pick-up Arthur personally brought my car to the front of th building. Very professional conduct. Signature Mazda showroom and waiting area is very clean and comfortable. More
I had a good experiene at Signature's Service Center. I came in to get one of my side mirrors repaired. I waited about 2.5 hours in the lounge. Coffee machine is good and the lounge is clean, spacious an I came in to get one of my side mirrors repaired. I waited about 2.5 hours in the lounge. Coffee machine is good and the lounge is clean, spacious and comfortable. More
All was good with my service except that the car was washed when I had requested that it not be done because of the possibility of swirl marks on the paintwork.. It does say "soft brush" on the list of washed when I had requested that it not be done because of the possibility of swirl marks on the paintwork.. It does say "soft brush" on the list of work carried out so hopefully that minimizes any damage. More