Signature Mazda

Always very responsive to questions I went to dealership on a very busy time at the end of a month , yet all staff were very attentive to greeting me , and arranging a test drive (CX-5) I went to dealership on a very busy time at the end of a month , yet all staff were very attentive to greeting me , and arranging a test drive (CX-5) More

Very professional From the time I stepped into the showroom I felt "welcome" by the entire staff. Sales person (Justin Kim) made sure all of my expectations were met From the time I stepped into the showroom I felt "welcome" by the entire staff. Sales person (Justin Kim) made sure all of my expectations were met and the level of professionalism was exceptional. Was really impressed my new car was delivered same day and Justin spent the time to go through countless technology features. Throughout the deal I never felt pressured or rushed and I left feeling extremely happy and satisfied. More

Well served when there The people here are super friendly and treat you very well. They do always seem to be busy so if you need to rebook for another appointment, it seems The people here are super friendly and treat you very well. They do always seem to be busy so if you need to rebook for another appointment, it seems you will consistently need to call them to see if your parts have arrived. I was told that they will call me asap when the parts arrived but didn't receive any calls for 2 full weeks. I called the beginning of the 3rd week and was told it has arrived. I booked for service at the on the day at the very end of the 3rd week and when I got there I was told that it might be the incorrect part since they weren't the ones that called me to say that the parts have arrived.... In the end, yes, the parts were correct so my car did repaired promptly and quicker than the estimate time so that was great. However, this just makes me come back to the original question again on why no one called when the parts were already there. It probably is a timing thing and not really blaming anything on anyone but it just turns out that this was my experience there. More

Worth the trip from the North Shore I first dealt with William Li and his team when I emailed Signature Mazda about a used 2015 Mazda CX3. They were very prompt in getting back to me an I first dealt with William Li and his team when I emailed Signature Mazda about a used 2015 Mazda CX3. They were very prompt in getting back to me and understood my needs and limits in shopping for a car. I made an appointment to see the car and was met by one of William Li's assistants who showed me the car and took me for a test drive. I wanted to compare it with a 2017 CX3 so a test drive was quickly arranged. I found his assistant friendly and knowledgeable...well able to explain all the features of the car. I ended up purchasing a 2017 CX3 Demo model. William was very professional and patient with me. Our negotiations were pleasant and unhurried, with not a lot of pressure. I was able to arrange financing on the spot and also arranged for licencing the car right in the dealership. When I returned after lunch, my car was sitting in the showroom all done up with a big bow. What a lovely surprise! I am very pleased with my purchase and with the service I received from William Li and his team. More

Zero pressure & 100% Quality of service Extremely patient sales rep Justin Kim. Traded in a vehicle for a new cx-5 and Justin gave helpful advice and great deals! Genuine service from the Ma Extremely patient sales rep Justin Kim. Traded in a vehicle for a new cx-5 and Justin gave helpful advice and great deals! Genuine service from the Mazda team and Justin really cares about his clients. Requested for a test drive and was helped right away. Overall everything was efficient! More

Prompt service The service was excellent. There was parking available for my car. When I went in someone was there to take my information immediately. The Mazda The service was excellent. There was parking available for my car. When I went in someone was there to take my information immediately. The Mazda representative recognized that I was waiting for the car so he facilitated having the work done quickly. I was very happy with all aspects of the experience. More

Lease exchange It's always comforting at Signature Mazda. Friendly staff and reliable vehicles. Alice Lee helped us with this lease exchange with ease. She's very co It's always comforting at Signature Mazda. Friendly staff and reliable vehicles. Alice Lee helped us with this lease exchange with ease. She's very considerate and kind. I would definitely deal with Alice in the future. More

good job Alice team extremely helpful staffs. excellent car, very fast service. good knowledge of Mazda models and features. genuine interest shown in addressing my needs extremely helpful staffs. excellent car, very fast service. good knowledge of Mazda models and features. genuine interest shown in addressing my needs. treated me like a valued customer. More

I trust the team at Signature Mazda I drive from the North Shore to get my car serviced at Signature Mazda as the service center is top notch. I know my vehicle is in great hands and I t I drive from the North Shore to get my car serviced at Signature Mazda as the service center is top notch. I know my vehicle is in great hands and I trust them. They do an excellent job of communicating with you. Plus they've got a great seating area for you to wait for your car with free coffee, treats and wifi etc. I always drive away in my clean car with a smile on my face. More

Excellent service and quality Very satisfied with Alice Lee and her team. They provided excellent service and useful advice which made the process of purchasing my car efficient an Very satisfied with Alice Lee and her team. They provided excellent service and useful advice which made the process of purchasing my car efficient and easy. More