
Signature Mazda
Richmond, BC
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1,980 Reviews of Signature Mazda
good, friendly service person The service took a lot longer than I expected. But Sean Lal kept me up to date with the progress and I was impressed with how well he handled it. He w The service took a lot longer than I expected. But Sean Lal kept me up to date with the progress and I was impressed with how well he handled it. He was very professional, friendly and calm. More
good experience Lucy is really a good sales,she helped me in buying a car which i liked in a good price.I'll recommend this dealership to my friend if anyone want to Lucy is really a good sales,she helped me in buying a car which i liked in a good price.I'll recommend this dealership to my friend if anyone want to buy mazda. More
Great service Had a great experience with the service dept. I spoke with Sean at the service desk and was dropped off & picked up by John (I think) while my car was Had a great experience with the service dept. I spoke with Sean at the service desk and was dropped off & picked up by John (I think) while my car was being serviced. Both were really great. Courteous and helpful. Thanks, Nick More
Annual service Service department explained in detail the maintenance work to be undertaken as part of the 12-month service. The work was completed in approximately Service department explained in detail the maintenance work to be undertaken as part of the 12-month service. The work was completed in approximately three hours as predicted. More
Service with a smile excellent service - was my 2years major service which took approx. 5 hrs a courtesy car was arranged for me. cant ask for better service . Car was wa excellent service - was my 2years major service which took approx. 5 hrs a courtesy car was arranged for me. cant ask for better service . Car was washed and inside vacuumed -- I am happy More
Annual service Excellent customer service and knowledgeable staff.. Would recommend this MAZDA dealer to family members and friends. I waited for the service to be Excellent customer service and knowledgeable staff.. Would recommend this MAZDA dealer to family members and friends. I waited for the service to be done which they told me was about 2 hrs and was right on time. More
Car Service Very helpful and courteous at the Service Desk. Alice gave detailed information about my car lease, and went over my options thoroughly. Overall v Very helpful and courteous at the Service Desk. Alice gave detailed information about my car lease, and went over my options thoroughly. Overall very pleasant experience. More
Annual service Staff are always courteous and knowledgeable and are always quick to explain what is going to be done, and work is done on time, if not sooner. Staff are always courteous and knowledgeable and are always quick to explain what is going to be done, and work is done on time, if not sooner. More
Excellent Customer Service We were very impressed with the excellent customer service we received from Sara Cardona when purchasing our new Mazda CX5. Sara is genuine, knowledge We were very impressed with the excellent customer service we received from Sara Cardona when purchasing our new Mazda CX5. Sara is genuine, knowledgeable and helpful. She went above and beyond ensuring we had all relevant information to help with our decision as well as giving us various options best suited for our needs. Sara was always available to answer our questions and never made us feel pressured, which we really appreciated! We enjoyed the 24-hour demonstration vehicle test drive as it did play a factor in our decision. The financial staff, Chris and Julia, were also very helpful and friendly. The dealership was clean and hospitable, with free WiFi, coffee/tea and shuttle service. I would highly recommend Sara Cardona and Signature Mazda! More
Helpful and understanding salesperson We went to different dealers to shop for the car we want. When we met William at this dealership, he brought in front of us exactly the make and trim We went to different dealers to shop for the car we want. When we met William at this dealership, he brought in front of us exactly the make and trim we had in mind for test-driving. He allowed us plenty of time for test-driving and let us think it over at home to compare and decide. We hate pushy salesperson and luckily, he is not that type of sales. We went back 2 weeks later and firmed up a deal with him yesterday, a deal that we, in general, are happy with. We chose to finance our "toy" in 3 years as the rates are pretty attractive. The Financial Manager, Chris Colins, is also a great person we love to meet. He is a very pleasant person to talk with and a very helpful and understanding person. He is definitely a great asset to the dealership. More