Signature Mazda

Great Customer Service! All of the staff are friendly and attentive but at the same time, not pushy. They are helpful at explaining service requirements for my car. I also li All of the staff are friendly and attentive but at the same time, not pushy. They are helpful at explaining service requirements for my car. I also like they provide reminder emails for when my car needs to be taken in because I know I won't remember on my own! More

Excellent Experience Dominic Dinh gave us exquisite and excellent deals. Great place for people looking forward for an honest service. Got my car pretty fast with alot of Dominic Dinh gave us exquisite and excellent deals. Great place for people looking forward for an honest service. Got my car pretty fast with alot of great deals that comes with it. More

Personalized customer service I was in for my routine scheduled service as I have been since buying my vehicle here six years ago. As always I found the explanations about the var I was in for my routine scheduled service as I have been since buying my vehicle here six years ago. As always I found the explanations about the various services clear and helpful. When my service went over the predicted time the staff was very apologetic, gave a clear explanation about the understandable reasons things ran late. Since I then couldn't stay long enough to have the wash and vacuum done they were quick to compensate me with a voucher for a Richmond carwash. More

Large Service Job I have seen the service improve drastically over the past couple of years, thanks to the right hiring and culture change. The staff are friendly, comm I have seen the service improve drastically over the past couple of years, thanks to the right hiring and culture change. The staff are friendly, communicative and customer service oriented. I appreciated the willingness to match competitor pricing on snow tires, much appreciated. More

First year service Excellent customer service. Corinne was very helpful and explanation of the required service had no problems. I got my car back in good time and would Excellent customer service. Corinne was very helpful and explanation of the required service had no problems. I got my car back in good time and would come back again for service. More

excellent The service advisor (Larissa) was friendly, efficient and kept me posted on the what was happening. I give her full marks. While I was waiting for my The service advisor (Larissa) was friendly, efficient and kept me posted on the what was happening. I give her full marks. While I was waiting for my vehicle, I observed another female service advisor, an older woman, who also seemed excellent and very attentive to her customers. I was pleased to hear that I could forego the wash and vacuum and Mazda would give $10 to the food bank. Thank you for being a caring business in your neighbourhood More

Scheduled minor device. Always good service and the staff are friendly. I like the reminder email notifying me that service is due.The waiting area is comfortable with compli Always good service and the staff are friendly. I like the reminder email notifying me that service is due.The waiting area is comfortable with complimentary refreshments.. Nice to pick up a freshly washed car. More

Thanks to Alice & the Mazda Team!! Been with Mazda for 15 years now - always had great service and this week was no different. Alice, Alicia and Julia looked after us really well and de Been with Mazda for 15 years now - always had great service and this week was no different. Alice, Alicia and Julia looked after us really well and definitely made us feel special. Arash and Sean from the Service department also have to be mentioned as they too looked after us. All in all a great experience hence the reason we keep going back! More

Never Surprised Right from the time you enter the doors of the Dealership until you have picked your vehicle up you can tell you are important to the Dealership and t Right from the time you enter the doors of the Dealership until you have picked your vehicle up you can tell you are important to the Dealership and that means all staff you are in contact with.This by the way also applies to telephone and email communication you have with them. More

Fantastic experience A HUGE thanks to Alice, Alicia and Julia from Sales and Arash and Sean from the Service dept - these guys are the very best!!!!! They made our experie A HUGE thanks to Alice, Alicia and Julia from Sales and Arash and Sean from the Service dept - these guys are the very best!!!!! They made our experience even more special with their first class professionalism and obvious expertise - have already recommended them to friends and family! More