Signature Mazda

First major service Brought my 2017 CX5 in for it’s first major service. Dealt with Corinne; very professional and efficient. Took advantage of the shuttle and was phoned Brought my 2017 CX5 in for it’s first major service. Dealt with Corinne; very professional and efficient. Took advantage of the shuttle and was phoned as soon as the vehicle was ready. I was very impressed that when I waived the courtesy wash, a donation was made to the local Food Bank. More

No fuss, no muss I took my Mazda 3 to the Richmond Automall Mazda dealer to replace the front shocks. Not only did the dealer do a good job and finish as anticipated, I took my Mazda 3 to the Richmond Automall Mazda dealer to replace the front shocks. Not only did the dealer do a good job and finish as anticipated, they managed to finish the job quicker! Thanks to the service rep that helped me, great advice and customer service skills! More

Faultless service I had recently purchased a new CX5 from Justin Kim, really enjoying the car however found some exterior trim to be defective. Justin, the Sales Manger I had recently purchased a new CX5 from Justin Kim, really enjoying the car however found some exterior trim to be defective. Justin, the Sales Manger, and the Service/Parts depts were all very quick to have this resolved for me. I had an excellent customer service and a really personable experience with Signature Mazda, thanks to the whole team! More

Minor Service Everything was great. My car was serviced in a timely manor. It was even washed and vacuumed. Service area is comfortable and has a small area that my Everything was great. My car was serviced in a timely manor. It was even washed and vacuumed. Service area is comfortable and has a small area that my daughter played in. More

Brake job They did the job in a right amount of time and the courtesy car wash is nice. Sean is a great addition to the service team. In this particular case th They did the job in a right amount of time and the courtesy car wash is nice. Sean is a great addition to the service team. In this particular case the maintenance service was competitively priced and so I was happy to have it done there. More

Thanks Kelly and Lucy for great service and help I have a very good experience in signature Mazda. Kellly and Lucy had provided very good service and help to me. I am very happy to buy my favorite ca I have a very good experience in signature Mazda. Kellly and Lucy had provided very good service and help to me. I am very happy to buy my favorite car with them. More

Minor service for Mazda 3 Sport First visit. David was friendly and explained everything thoroughly. Extra service was needed beyond what was expected but that was also clearly outli First visit. David was friendly and explained everything thoroughly. Extra service was needed beyond what was expected but that was also clearly outlined and presented. I was impressed. More

CX 5 purchase Purchased a used CX-5. We were helped by William and Sara. All questions answered promptly and we negotiated a price that we were happy with. No stron Purchased a used CX-5. We were helped by William and Sara. All questions answered promptly and we negotiated a price that we were happy with. No strong arm sales or back and forth haggling. Picked up the vehicle a few days later, I had a few questions which was answered by the service manager. William made sure the vehicle was washed and vacuumed with floor mats installed and ready to go with a full tank of gas. A great buying experience thanks to William and his team. More

Very professional We had a very good experience at the service department for our first service. They followed up with a phone to let us know that our car would be read We had a very good experience at the service department for our first service. They followed up with a phone to let us know that our car would be ready I 15 minutes. We were very happy with our experience More

Prompt, professional, knowledgeable I have been using Signature Mazda for sales and service for over a decade now. As always, the service staff (I worked most with Sean Lal) were courteo I have been using Signature Mazda for sales and service for over a decade now. As always, the service staff (I worked most with Sean Lal) were courteous, professional, knowledgeable, prompt, and personable. Explanations about the work to be done was fulsome; questions were answered openly and (as far as I could tell) honestly. I felt I received good advice without pressure to agree. I know there are some places with lower labour costs but I always feel I get good value for my money at Signature Mazda. More