Signature Mazda

Great experience! Efficient, fast, and accurate. However oil and filter change is pricy compared to other places. Also everytime I use the Mazda services in Richmond, i Efficient, fast, and accurate. However oil and filter change is pricy compared to other places. Also everytime I use the Mazda services in Richmond, it seems that they find extra stuff to do that day. It would be great to hear from time to time: " your car runs great, today, you just need to pay for your oil and filter change!" I must, however, say that the staff is very friendly and professional! Thank you Sean for your great customer service! More

Another Job Well Done! Needed some extra work done that could not be done from last service visit and it was taken cared of exactly the way I wanted. I couldn’t ask for anyt Needed some extra work done that could not be done from last service visit and it was taken cared of exactly the way I wanted. I couldn’t ask for anything else. These people I deal with are the BEST!!! More

First Car Buying Experience I shopped around at different Mazda dealerships and Signature Mazda offered to match any price any other dealership gave me, plus extra money off. The I shopped around at different Mazda dealerships and Signature Mazda offered to match any price any other dealership gave me, plus extra money off. The salesperson Dominic was great, he answered all questions I had and made himself available to me even on his day off. The only negative I would say was I felt very pressured by the financial advisor to purchase the extended warranty. I said no twice, but he really just wasn’t taking that as an answer, so I ended up being talked into it because I felt like he wouldn’t let me leave without it. More

excellent, seamless experience - courteous and professional staff - friendly atmosphere - efficient process Dominic was excellent, and he made my purchasing experience seamless - courteous and professional staff - friendly atmosphere - efficient process Dominic was excellent, and he made my purchasing experience seamless and easy. I already knew exactly what I wanted going in, but he had useful answers to all my questions. He's a class act and it was a pleasure doing business with him and Signature Mazda. More

Nice place to visit. Yes a nice visit. People seem to care for you the customer. Sean, Arash and Simon all made me feel comfortable. it's not inexpensive but I like to kee Yes a nice visit. People seem to care for you the customer. Sean, Arash and Simon all made me feel comfortable. it's not inexpensive but I like to keep the car in good running order. They let me know how to do that I'm glad I came back to Mazda. First car in Canada Mazda 1200 in 1969 from Westsport Mazda. Good car then better models now. Thanks and Zoom Zoom to you. More

Annual Service David assisted me with my annual service. He explained the details of the service and addressed areas of concern. He kept me informed of additional wo David assisted me with my annual service. He explained the details of the service and addressed areas of concern. He kept me informed of additional work needed. He was courteous and friendly. He did not pressure me into adding on recommendations made by the technicians when I was not prepared. Overall, I was completely satisfied with the service experience. Thank you David More

Battery purchase Sean Lal was very friendly and helpful. I came from another dealership because this one is closer and I'm glad i did. Will be taking car for servicing Sean Lal was very friendly and helpful. I came from another dealership because this one is closer and I'm glad i did. Will be taking car for servicing soon. More

Excellent service Provide efficient and high quality service with professional knowledge and manner. Explain the details of the inspection and condition of my car. Free Provide efficient and high quality service with professional knowledge and manner. Explain the details of the inspection and condition of my car. Free food and drinks provided. More

The Best Experience of Purchasing a Car Justin Kim, sales associate, provide super friendly and prompt customer service with very knowledgeable and professional masner. No pressure on making Justin Kim, sales associate, provide super friendly and prompt customer service with very knowledgeable and professional masner. No pressure on making a sale but assisted me to find a right fit for me. All other staffs including the manager, finance, insurance and explained the new car are very nice and kind. Jus had the best experience. More

Excellent customer service Both Justin Kim our Salesman and Joyce in the Finance department were very helpful in getting us a good deal and into the car we wanted. We weren’t pu Both Justin Kim our Salesman and Joyce in the Finance department were very helpful in getting us a good deal and into the car we wanted. We weren’t pushed into anything and we are very happy with our new car! More