Sherwood Park Toyota

This review is for Daniel Dekel at Sherwood Park Toyota Service Dept. He was very respectful and made me feel comfortable, also explained what exactly they were going to do for my vehicle. He was a polite Service Dept. He was very respectful and made me feel comfortable, also explained what exactly they were going to do for my vehicle. He was a polite young man and enhanced my visit to your Service Dept. Great job, Thank you,- Cathie Baker 02/07/22 customer.#163768. More

The staff are friendly, helpful and professional and the building is well organized and very clean. The problem that I have with this dealership is the price of Toyota parts. I found that I can order part building is well organized and very clean. The problem that I have with this dealership is the price of Toyota parts. I found that I can order parts from Toyota dealerships in Ontario for 30 percent cheaper (and this includes shipping!). This leads me to believe that I have been paying too much for my Toyota parts from Sherwood Park Toyota for the past decade. This is a shame because I really like the folks at Sherwood Park Toyota, but 30% extra markup I feel is a price gouge to customers. I will continue to order my parts from Eastern Canada in the future. More

Thank you Tyler! He was extremely helpful, respectful, and very well spoken. He made me feel at home and comfortable. He made me a returning customer for sure! and very well spoken. He made me feel at home and comfortable. He made me a returning customer for sure! More

Very helpful and can rely on service. Staff was good too. Good job was done. Good job was done. More

Upsold 2 addtnl warranties. When I wanted to trade in this car, 37 days later, they refused to refund ($1000 total). I contacted both insurance companies & both agreed to refund. Unfortunately, it is dea this car, 37 days later, they refused to refund ($1000 total). I contacted both insurance companies & both agreed to refund. Unfortunately, it is dealer's discretion after 30 days, & the dealer must refund me & then be reimbursed by insurance. They don't lose a thing by complying but refuse. I have traded in this 2021 Highlander XSE for the Platinum trim - but I did it at Heninger Toyota in Calgary. SP got the sale of my first vehicle, unfortunately, but they'll not get another dime. I hope you take the time to read the many, many negative reviews of this dealership. I didn't and paid the price. More

Good afternoon I called the Toyota dealership in Good afternoon  I called the Toyota dealership in Sherwood Park for some information on purchasing a new vehicle.  I spoke with your salesma Good afternoon  I called the Toyota dealership in Sherwood Park for some information on purchasing a new vehicle.  I spoke with your salesman Blake Hopp.  I would like to express my upmost gratitude to him. Blake was so patient and helpful to me with all my questions and really took the time to explain and educate me on the different vehicles I had question about.  We will be purchasing a new vehicle in the new year and we will definitely be contacting Blake.  Thank you again for your time Amanda Mailman More

If I was shopping for a Toyota, and I might be someday, I wouldn’t go to Sherwood Park Toyota just based on your radio ads. They have to be the worst, most annoying on the radio, especially “Jenny”. I turn i wouldn’t go to Sherwood Park Toyota just based on your radio ads. They have to be the worst, most annoying on the radio, especially “Jenny”. I turn it down every time I hear the annoying banter between those two. More