Sherwood Park Toyota

While searching Kijiji for the vehicle we were interested in, we came across your ad for a 2013 Toyota Highlander Hybrid. It was exactly the make and model we were looking for. We researched this further by in, we came across your ad for a 2013 Toyota Highlander Hybrid. It was exactly the make and model we were looking for. We researched this further by going onto Sherwood Park Toyota's web site and saw Richard Chicoine's reviews and he seemed like the person we could talk to about this vehicle. We contacted him via email and Richard was very quick to reply to our email by calling us. Richard immediately started working for us to make this deal a reality, he called us back to give us the details that this unit was a demo and he also listed off all the options the unit had. Richard was very friendly and easy to talk to. He made our purchase experience very pleasant and he went above and beyond to make this deal happen. He was very good at keeping us up to date on when we could take delivery of the unit and he made sure the unit was detailed to our satisfaction. Thank you Richard for all your hard work to make this deal happen and we look forward to buying from you in the future. Kirk and Marilyn More

Chris was amaziing, his knowledge of the products and his ability to meet my needs was excellent. He knew right away our limitations and our needs and did not push anything above that on us. Chris combines ability to meet my needs was excellent. He knew right away our limitations and our needs and did not push anything above that on us. Chris combines a great sense of humour with strong people skills to make the transaction go smooth. I WILL BE BACK! More

Recently purchased a 2012 Highlander Hybrid from this dealership and I am extremely happy with the SUV and service from my salesperson Mavy Gill. He is very knowledgeable and personable. Went out of h dealership and I am extremely happy with the SUV and service from my salesperson Mavy Gill. He is very knowledgeable and personable. Went out of his way to pick me and my daughters up twice to view the vehicle and then to pick it up. Very courteous and patient with no pressure. Very happy overall. Thanks. More

Our Sales Representative, Mavy, was wonderful from start to finish. He was honest, personable, knowledgeable. Returned phone calls and even texts within the time he promised and answered our questions patie to finish. He was honest, personable, knowledgeable. Returned phone calls and even texts within the time he promised and answered our questions patiently. He should truly be rewarded for his efforts. Bill in finance was really personable yet there were several factors that I thought could've been more professional including the paperwork process which at times was a bit confusing. The only thing that would take away from a perfect score was the pressure from the floor manager who told us that without a score of 10 on a survey from Toyota, it would negatively effect Mavy and dock his commission. He did an absolutely stellar job. Mavy has no control over the quality of work from others and several questions on the survey were not his line of work. I do not think the threat of harming our salesman's livelihood should influence the way a customer reflects on a survey. Our Sienna is wonderful and our family feels safe in it which is important to me. Thanks again Mavy! More

One of the best experience I ever had at a car dealership. There was a good atmosphere as soon as I walked inside. Not one person didnt have a smile on their face. I knew i walked into the right p dealership. There was a good atmosphere as soon as I walked inside. Not one person didnt have a smile on their face. I knew i walked into the right place. Our salesman Sophear was nothing but helpful. He had the answers to all our questions. We walked away happy with our brand new Camry. I would recommend people to this dealership to anyone looking for a vehicle. Satisfaction guaranteed! More

i will recommend Sherwood Toyota to my family and friends and everybody who are buying vehicle . Experience the great customer service i had from Helen P. and Bill . and everybody who are buying vehicle . Experience the great customer service i had from Helen P. and Bill . More

AWESOME!! Pretty much sums up our new vehicle buying experience with Anya at sptoyota. What a pleasure dealing with someone so friendly and knowledgeable. Anya was always very accommodating in answering experience with Anya at sptoyota. What a pleasure dealing with someone so friendly and knowledgeable. Anya was always very accommodating in answering all of our questions and concerns, without ever being pushy or pestering us. She located the specific 2014 highlander that we requested promptly, and at a price we were very happy with. Anya even offered to contact our insurance company with all the info they required so when we arrived we would be set up and ready to go. Wow! what customer service. When we picked up our new vehicle Anya went through all the features and made sure we were comfortable with everything. She even contacted us the day after we took our Highlander home to ask how we liked it. We would highly recommend dealing with Anya at sptoyota to anyone considering buying a new Toyota. Thank you again Anya for making our new vehicle purchase a great experience. More

My experience with Sherwood Park Toyota was very positive and I would definitely recommend this dealership to my friends/family colleagues. Mr. Vong, whom I specifically dealt with, was very professional, an and I would definitely recommend this dealership to my friends/family colleagues. Mr. Vong, whom I specifically dealt with, was very professional, and highly knowledgeable. His sense of customer service was superior to all of my other dealership experiences. I am very satisfied with my purchase and the quality of service received. When the time comes to change or purchase another vehicle, I will not hesitate to go back to Sherwood Park Toyota, and request Mr. Vong's assistance with the sale. Thank you Sophear for making my purchase a good experience! More

My husband Jeff and I had done our research and figured out that we were looking to buy a 2014 Highlander. We started our search 7 weeks ago and visited 3 different dealerships yet did not feel that it was out that we were looking to buy a 2014 Highlander. We started our search 7 weeks ago and visited 3 different dealerships yet did not feel that it was the right time to buy. Jeff sent out requests across the province yet the one that absolutely blew us away was our interactions with Mavy at Sherwood Park Toyota and his attitude over email. Initially we were a bit skeptical of visiting yet another dealership and dealing with high pressure sales attitudes yet with a simple phone conversation with Mavy I was very much inclined to give it another shot. We booked an appointment during the week and expected the same old game. We were greeted by Mavy and the very next moment he was interacting with our kids and made it feel that they were just as important to the experience as us their parents which we never had met before. Safe to say, over the next few days, we were totally ready to commit to buying right away and I can safely say that a huge factor was Mavy and his ways of putting things together in an easy, logical and enjoyable manner. I will and would tell everyone who is considering buying a Toyota to visit Sherwood Park Toyota and ask for Mavy. Awesome time all around! Tammy. More

We had a good experience at Sherwood Toyota, having purchased a vehicle previously before at Gateway Toyota, we found that there was a huge difference in the showroom experience. Far friendlier staff a purchased a vehicle previously before at Gateway Toyota, we found that there was a huge difference in the showroom experience. Far friendlier staff and willingness to negotiate and please you as a customer. Sophear went above and beyond to give us all the info that we needed on the vehicle and provided us with a smooth pickup day as well! Here's to hoping that the service department is just as efficient and friendly when we have to go in 6 months!! Thanks Sophear! More