Sherwood Park Toyota

Drove in from Calgary Sherwood Park Toyota had a Tundra I was interested in. I called Justin Praamsma, one of their advisors to help me out. We agreed that I'd drive out th Sherwood Park Toyota had a Tundra I was interested in. I called Justin Praamsma, one of their advisors to help me out. We agreed that I'd drive out the next day. Justin was very friendly and professional and had a genuine desire to help.The truck was waiting for me but unfortunately had been misrepresented by the dealer. The write up had led me to believe it was in great shape, as a vehicle with 67K and barely three years old should be. The truck was missing a trim strip, had a bent skid plate, tires that showed the wear strips and worst of all stunk of cigarettes. Should there not be some sort of a reconditioning process for these things? This is after all a Toyota dealer not some shady corner car lot. When I asked about these issues I was told by the sales manager that the wear was "cosmetic", as if my concerns were irrelevant, and that the tires were "fine" because a mechanic signed off on the inspection. I ended up purchasing the vehicle because Tundras with a long box are hard to come by but it took me a lot of work to bring it up to standard and I'm still fighting with the smoke smell. More

Outstanding after sales customer service from Anya We purchased our Camry 7 months ago and wrote a very positive review of that transaction. Recently I had occasion to question the installation of an a We purchased our Camry 7 months ago and wrote a very positive review of that transaction. Recently I had occasion to question the installation of an accessory we purchased at that time. I contacted Anya and even though some time had passed since we purchased the vehicle, she chased down the information we needed and explained it to me in detail. I was very impressed. Not only does Anya do an excellent job in getting your business, she provides an excellent level of after sales service also. She is a gem. More

Extremely helpful I came up from Calgary with the goal of helping my elderly mother buy a vehicle in just one weekend. She fell in love with the RAV4 and although we v I came up from Calgary with the goal of helping my elderly mother buy a vehicle in just one weekend. She fell in love with the RAV4 and although we visited several other dealerships, we soon came back to Sherwood Park Toyota. With the help of Cameron and Shawn we were able to pick out exactly what my mother wanted from their extensive inventory, negotiate a fair price, and take delivery the same day! When it came time to install the 3M coating and fabric protection the following week, Cameron picked up the RAV4 at her house, left her with a loaner vehicle for the day, and then delivered her vehicle back when it was done. My mother was very happy with how helpful and friendly everyone was at the dealership and I was amazed at how they were able to make everything happen within such a tight timeframe. More

Great guy to buy from My experience in buying a car from Justin Praamsma was excellent , he is a great guy to buy from , there was no pressure selling which is a good thing My experience in buying a car from Justin Praamsma was excellent , he is a great guy to buy from , there was no pressure selling which is a good thing , he is very knowledgeable about the products and very understanding. Five Stars will defiantly buy from him again .. I would like to also thank Juliana Parkin for the finance she was brilliant in every way to. A great experience in buying are first car in Sherwood Park. More

Great buying experience Just purchased a 2014 Rav4 from Sherwood Park Toyota (Karan Singh / Chris Kambeitz / Juliana Parkin) after an intense couple of weeks of visiting othe Just purchased a 2014 Rav4 from Sherwood Park Toyota (Karan Singh / Chris Kambeitz / Juliana Parkin) after an intense couple of weeks of visiting other dealerships and comparing not only vehicles but also the way we were treated in the different dealerships. Clearly, not only did the Rav4 win out over anything else in comparable class but Sherwood Park Toyota was clearly ahead of any other dealership in understanding how to treat customers and support them through the entire experience. I have yet to use the service department but have full expectations that I will not be disappointed. Full marks for the outstanding treatment we received from Chris, Karan and Juliana and I have no issues in recommending Sherwood Park Toyota to anyone looking for a vehicle. More

Drive right in and park your car in front of the door :-) Justin suck at choosing a 2014 world cup winner. That is his bad side... The good however is that he takes care of you from the initial firm hand sha Justin suck at choosing a 2014 world cup winner. That is his bad side... The good however is that he takes care of you from the initial firm hand shake right to producing a 7/16 bit driver out of his pocket to fasten your licence plate to your new truck. I am very picky and Dutch (read stingy and hard headed) Justin got me everything I wanted right down to black leather seats with orange stitching within set budget all in a non pushy, attentative and friendly manner. Since the configuration I wanted was not available he ordered it in and I took delivery in a few days. So if you wander into Sherwood Park Toyota and Scion make time to tear yourself away from the awesome trucks and Scions on the lot to go meet him and see for yourself if this review is accurate... More

Had a good experience My husband and I both bought vehicles within 3 days of each other in November 2013. At the time 2 free oil changes were added to both of our vehicles. My husband and I both bought vehicles within 3 days of each other in November 2013. At the time 2 free oil changes were added to both of our vehicles. When I phoned to make my appointment last week, I was told that all 4 oil changes were placed on my husband's truck and none were on mine. I explained the situation to the person on the phone and she spoke to someone in management (im assuming this) that said nothing can be done and that I dont have any free oil changes. My husband and I had oil changes at the same time and we explained the situation the Merrilee and she went above and beyond to make sure that the oil changes were on the proper accounts and that we both received what we were told when we bought our vehicles.. My husband spoke to the sale's manager as well but Merrille made that happen. The service was also very quick. More

Positive buying experience Cameron, made the buying experience very positive. Cam did not pressure the sale process. Cam is personable and straightforward. Cameron and the Toyot Cameron, made the buying experience very positive. Cam did not pressure the sale process. Cam is personable and straightforward. Cameron and the Toyota Finance team (Cathy) were very responsive to requests made on both pricing and vehicle information (for insurance & registration). More

Very Satisfied Customer WONDERFUL people, EXCELLENT customer service, SATISFACTORY buying experience, HARDWORKING people, best describes Justin, Amit and Donna who assisted u WONDERFUL people, EXCELLENT customer service, SATISFACTORY buying experience, HARDWORKING people, best describes Justin, Amit and Donna who assisted us in purchasing this beautiful 2014 Highlander, couldn't say more than we are very happy and contented with our new vehicle, if not for them we wont be able to make it. Good job to the three of you! Thank you very much, till next time. More

A Delightful Experience! Cam was unbelievably patient and helpful. I was so nervous about coming in and buying my truck but he made the entire experience enjoyable and positiv Cam was unbelievably patient and helpful. I was so nervous about coming in and buying my truck but he made the entire experience enjoyable and positive! I felt comfortable and supported while making sure a huge decision. I would highly recommend that all of my family and friends go and see Cam for their vehicle buying needs! More