Sherwood Park Toyota

Put $1000 down for a Corolla hatchback. 4 months later I was told my order was still at the factory? No problem getting a refund. No contact at all for 4 months from the dealership. All in 4 months later I was told my order was still at the factory? No problem getting a refund. No contact at all for 4 months from the dealership. All in all a waste of time. More

Excellent service! Hope T., in sales, was very helpful! Definitely recommend checking this dealership out! Hope T., in sales, was very helpful! Definitely recommend checking this dealership out! More

I was dealt by karan kumar and the financer was Steve. I had the worst experience, the whole staff is lying. Firstly i was told that i will be approved for my car , and they told me about the conditional I had the worst experience, the whole staff is lying. Firstly i was told that i will be approved for my car , and they told me about the conditional approval. Just five days before the arrival of the car , they informed me that i am not approved because of new credit, whereas i have been here for two years. Even the manager was not able to justify. Dont buy from them. The staff doesn’t have the sense to talk, especially the finance manager.They wasted my time, money and trust. Its said they no. 3rd in Canada, but the truth is they are the worst More

i bought my toyota corolla L 2022 just 4 months ago and it’s showing so many problems like LDA unavailable, Front Camera unavailable, Headlights malfunction system not working visit your dealer and many mo it’s showing so many problems like LDA unavailable, Front Camera unavailable, Headlights malfunction system not working visit your dealer and many more on dashboard when i start it. i visited so many times at service department for fix all these problems but they didn’t do anything even they couldn’t find any solution for that. I’m really disappointed and frustrated for that kind of service.I don’t have any other car and they don’t even arrange any rental car for me even though my car still get all types of warranties. i feel it’s just wasting of time and money nothing else.This is such a xxxxty service ever i got in my life. More

Tyler was awesome, very knowledgeable and funny, will recommend! Took the time to find the right vehicle for me recommend! Took the time to find the right vehicle for me More

I highly recommend Andrew Harris for this dealership. He is very knowledgeable, caring, and a real professional. Andrew helped me through the entire process of buying a new Toyota RAV4 XLE. I am pleased He is very knowledgeable, caring, and a real professional. Andrew helped me through the entire process of buying a new Toyota RAV4 XLE. I am pleased to do business with Toyota when they have such wonderful employees. Definitely would shop again! More

Cheating by adding charges they can’t explain. Watch out for the finance department Eli attempted to charge me for edging fees, when I caught he used the “ Bible “ to hide his crookedness. I m Watch out for the finance department Eli attempted to charge me for edging fees, when I caught he used the “ Bible “ to hide his crookedness. I made a deal with the Chadi for 48311+ docs fees + GST. When Eli printed the contract I noticed he added edging fees which i rejected when he offered it prior to printing the contract. When I confronted him I rejected this he said “ nothing I can do about it, they already did that”. In addition, he added 126.25 fees when I asked about it, he said this is to make sure no lien on the car. How can you have lien on 2023 that I special ordered!!!!! Then the sales person “ Chadi said not the 126 is air condition fees and tire levy… watch out before you sign anything. They will attempt to cheat you in day light and come up with all kinds of contradictory explanations when you catch them. My question does covid give them a license to cheat? More

Bought a new 4 runner. Very aggressive sales tactics to purchase extras such as 3M tape, extended warranty. They charged me for tire and rim and security packages without a Very aggressive sales tactics to purchase extras such as 3M tape, extended warranty. They charged me for tire and rim and security packages without asking if I wanted these. They tried to hold a $5000 deposit for 7 mths but back tracked after I refused. Their explanation was customers were scalping vehicles but I was a Toyota owner. Now my sunroof leaks on my 2022 4 Runner and they can't seem to find the issue. I asked the service manager to call me to no avail. I also was in for my first service appointment and was approached by the guy who sold me the car. He was making a scene because I had given him a review he didn't like on Toyota Canada's web site. Overall it's a absolute entitled atmosphere where they consider the customer lucky to purchase a car from them. Arrogance and attitude is terrible. More

Super disappointed with our service today. . the service department was disrespectful and unwilling to fix our concerns! Do not want to deal with them anymore unless they can make the problem r . the service department was disrespectful and unwilling to fix our concerns! Do not want to deal with them anymore unless they can make the problem right More