Sherwood Park Toyota

Truck Purchase Mark Posthuma is a great person to buy a vehicle from. He matched a competitors price so I could buy there. He did everything he said he would do, h Mark Posthuma is a great person to buy a vehicle from. He matched a competitors price so I could buy there. He did everything he said he would do, he listened to what I wanted and did not try to sell me something else. When we were in a bit of a bind to get my truck home he helped us out. More

great customer service, super honest people sherwood park Toyota is a great dealership. I have been dealing with Mark posthuma for a while now. I buy all my trucks from him. he's very honest, mo sherwood park Toyota is a great dealership. I have been dealing with Mark posthuma for a while now. I buy all my trucks from him. he's very honest, motivated and super fast. I highly recommend dealing with him, and the dealership in general. Message to the owner: Make sure that mark gets a raise! he deserves it! More

Excellent Service We purchase a 2018 Toyota Highlander and Thomas Thomas made it happen. very courteous and receptive. Answered all questions. Very patient with custome We purchase a 2018 Toyota Highlander and Thomas Thomas made it happen. very courteous and receptive. Answered all questions. Very patient with customers, no unnecessary persuasion, not pushy. I will recommend Thomas for a good deal. More

Great Service We purchased a 2018 Toyota Highlander and Blake made it happen. Easy to talk to, answers all your questions and doesnt make you feel rushed. Custome We purchased a 2018 Toyota Highlander and Blake made it happen. Easy to talk to, answers all your questions and doesnt make you feel rushed. Customer Service at Sherwood Park Toyota was excellent. Love my new vehicle. More

Sales agent okay The sales agent is ok. not pushy just to get sales. Gives you option. Just be careful when dealing with finance manager. Always read everything before The sales agent is ok. not pushy just to get sales. Gives you option. Just be careful when dealing with finance manager. Always read everything before you sign. More

Life is full of choices... don't make an expensive mistake.. This dealership charges between 30-40 percent MORE than other Toyota dealerships in the city for their various service packages, including oil changes This dealership charges between 30-40 percent MORE than other Toyota dealerships in the city for their various service packages, including oil changes. Sadly, I didn't realize this until last week when I visited another Toyota dealership because it was closer to my new job. Even tire rotations cost 20% more here. Apparently because the various Toyota Dealerships are independently owned, they can set their own service prices. There are lot of positive reviews about this dealership, but... I would like to share that this dealership "bribes" its customers with free oil changes in exchange for writing a 5 star review on this dealerrater site. At least, that's what they tried on me when I purchased my car. Sorry Sherwood Park Toyota... bribing customers is not good business. Life is full of choices... don't make an expensive mistake... don't choose Sherwood Toyota. I almost forgot, if you do bring your car here for an oil change be prepared to be hassled to buy a new car, even if your current car is only 1 year old... More

Terrific buying experience I just recently purchased a used FJ Cruiser from Sherwood Park Toyota.I live in Saskatchewan so the whole transaction was completed over the phone bas I just recently purchased a used FJ Cruiser from Sherwood Park Toyota.I live in Saskatchewan so the whole transaction was completed over the phone based on the description and pictures of the vehicle. I could not be happier with the it and the buying experience provided by Jordan Clarke (as well as the after sales service).Although I do not live in Alberta I will very likely go out of my way to shop at Sherwood Park Toyota again........ More

Sales Excellence from Jeff Farrell I just purchased a new RAV4. The level of commitment and sales expertise I received from Jeff Farrell was impeccable. Jeff was fabulous, he discussed I just purchased a new RAV4. The level of commitment and sales expertise I received from Jeff Farrell was impeccable. Jeff was fabulous, he discussed multiple options for my car purchase and made this a stress free experience. Thank you for the outstanding customer service and sales experience in general. Your sense of humour made this purchase easy yet fun. I will be recommending the Jeff Farrell experience to all of my friends and family. More

Got my refund Thanks I got my deposite back from them So Thanks. Just went to back 3rd time to ask refund of my deposite back and i got it. Thanks again. I got my deposite back from them So Thanks. Just went to back 3rd time to ask refund of my deposite back and i got it. Thanks again. More

Misleading emails led to loss of time and money In April of 2018 I found a used FJ Cruiser (JTEBU4BF7DK161618) on Kijiji that was for sale at Sherwood Park Toyota. I emailed and clearly asked if th In April of 2018 I found a used FJ Cruiser (JTEBU4BF7DK161618) on Kijiji that was for sale at Sherwood Park Toyota. I emailed and clearly asked if the vehicle had been painted or repaired in any way. I was told by email (Joe Cariou) that it had never been painted and was in excellent shape. I traded my vehicle for this FJ Cruiser and once I had the vehicle I noticed overspray on the passenger rear quarter panel. I took it to another dealer who showed me where it had not only been painted, but two windows replaced as well. (cost to repair $2,445) Sherwood Park Toyota took the vehicle back, but never once apologized. If you decide to deal with them - new or used - ensure you get a second opinion on ANY of their vehicles. In my opinion, they put money first and customer service second. Be very very careful if you deal with this dealership and trust your instincts. There are many other Toyota dealers in Edmonton - it pays to shop around. More