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Sherwood Park Toyota

Sherwood Park, AB

3.7
1,031 Reviews

31 Automall Road

Sherwood Park, AB

T8H 0C7

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Showing 1,031 reviews

July 26, 2019

2020 LE Corolla. Bought a 2020 LE Corolla. The first one I bought from S.P. Toyota. The Sales agent, answered all my questions and I felt comfortable dealing with him More

by Harley,456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kambeitz, Shawn Benson
Jul 26, 2019 -

Sherwood Park Toyota responded

Thanks for the review Bob! We're so pleased to hear that you were happy with your experience, and that Shawn, Chris, and the rest of our team were able to ensure you were comfortable with your purchase. Enjoy your new Corolla! We can't wait to see you back again soon. -The Sherwood Park Toyota Team

July 03, 2019

Excellent Dealership Bought a brand new RAV4. Sales rep Blake Hopp and Finance department Stephanie Barrett was helpful and accommodating, a pleasure to have done busines More

by LelandC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Barrett, Blake Hopp
Jul 03, 2019 -

Sherwood Park Toyota responded

Thanks for the review Leland! We're thrilled to hear that Blake and Stephanie were able to get you into the brand new RAV4 of your dreams! Enjoy your new RAV4, we can't wait to see you back again soon! -The Sherwood Park Toyota Team

July 01, 2019

amazing me and my wife came down at sherwood park toyota edmonton june 30 2019, to look for toyota sienna and mr. jun uy ( sales agent ) he's the one who hel More

by donsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mr. jun uy
Jul 02, 2019 -

Sherwood Park Toyota responded

Thanks for the review! We're thrilled to hear that Jun was able to help you and your wife find the new Sienna of your dreams! We're glad to hear that the process was easy and efficient! Enjoy your new Sienna - make the most of it this summer! We can't wait to see you back again soon. -The Sherwood Park Toyota Team

June 13, 2019

hide term of loan we bought rav 4 from them. Finance manager told us your loan is approved at 6.99 % for 7 years and your bi weekly is 255 . So we agreed on 255 but aft More

by singh jaswinder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
shanon
Jun 27, 2019 -

Sherwood Park Toyota responded

Hi Jaswinder. We were unable to find your name on file as having purchased a vehicle. Can you please verify that you purchased a vehicle from us. If you're in the system under a different name than your Google profile, we appreciate you taking the time to voice your comments and concerns. We would appreciate the opportunity to discuss the situation - you can call us at (780) 900-4995. We hope to talk to you soon. -The Sherwood Park Toyota Management Team

May 29, 2019

Best dealership in Edmonton and surrounding area Bought two vehicles from Art Angielski at Sherwood Park Toyota and the man is a God! He’s fair; knowledgeable and a great Man! He was 100% customer More

by Nardman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art Angielski
May 29, 2019 -

Sherwood Park Toyota responded

Thank you for the review! We're so happy to hear that you had such a positive experience with our team, especially Art! Enjoy your two new vehicles, do your best to get them both on the road this summer! We can't wait to see you back - thanks for choosing us! -The Sherwood Park Team

May 29, 2019

LIARS & CHEATERS Ayman and Blake - they lie and make false promises - They promised Toyota remote starter and installed something else without informing me. Bill of Sa More

by KN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ayman Eldoueik, Blake Hopp
May 30, 2019 -

Sherwood Park Toyota responded

Hi, thank you for taking the time to voice your comments and concerns. We're sorry to hear that you had an experience that you were unhappy with. Rest assured that these are all things that we will keep in consideration, and look to improve on for the future. We would really appreciate the chance to help rectify the situation, so please give us at a call at (780) 306-7690 at your convenience. Thanks for taking the time, we hope to hear from you soon. -The Sherwood Park Toyota Management Team

May 30, 2019 -

KN responded

Hi, Whoever responded to the below - please call me at 403-471-1862 - if you really mean what you said below - to rectify the situation.

Jun 06, 2019 -

KN responded

Till date - nobody has bothered to contact me yet. ALL seem to be LIARS & CHEATERS!

Jun 07, 2019 -

Sherwood Park Toyota responded

Hello, this is the General Manager at Sherwood Park Toyota. I have been in contact with you over email in the past couple weeks. I have attempted to rectify the situation in light of all of the information you have given me that is relevant to your experience. I will reiterate - if you would like to speak with me please call (780) 306-7690, or email me at the email address I have contacted you from. Thank you.

Jun 07, 2019 -

KN responded

Hi General Manager Amit Singh, I called you just now and it went to your voicemail. In your last email, you mentioned you will look into the 3M issue and get back to me but I did not receive any update. Is the 3M package installed in my Rav4 was 24 inch? Why I have not received any documentation for that? Why does it take so much days for you to confirm that? I was promised Toyota remote starter and something else was installed without my permission. I have asked you to replace with Toyota remote starter and you have not confirmed me on that. I have provided you with all email proofs from your employees as to what was promised. ???

Jun 07, 2019 -

Sherwood Park Toyota responded

Hi, the 3M film package that was installed on your vehicle was a 24 inch cut. There was multiple emails in regards to the Toyota starter not being available for this particular model. We have also indicated that the starter installed gives you longer range, and the same warranty as any Toyota part. We're sorry for any prior confusion, but we hope this clears things up. Thank you.

May 07, 2019

Stay away Once you pay the deposit you are totally ignored and treated like xxxx. Do yourself a favour stay away from this dealership. Go elsewhere. Best of luc More

by Naman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kambeitz, Blake Hopp
May 07, 2019 -

Sherwood Park Toyota responded

Naman, Chris and Blake have worked very hard to stay in contact with you throughout the months regarding your new vehicle. and are very sorry that they could not connect after hours when needed. As a customer relations manager I am so sorry you feel that you were ignored and treated poorly as we pride ourselves in the best customer service available. We do very much appreciate you and your business and hope we can change your mind in the near future. On behalf of the team thank you for choosing Sherwood Park Toyota and we hope you love your new vehicle.

April 30, 2019

Excellent service We live in south west of Edmonton, there are Toyota dealers around us, the reason we bought the vehicle from the Sherwood park Toyota dealer was becau More

by Bigcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Inostroza, Brayden Norris
May 03, 2019 -

Sherwood Park Toyota responded

Thank you so much for choosing Sherwood Park Toyota. we are so please to hear about your experience and happy to be able to get you into the right vehicle for the right price. Welcome to the Sherwood Park Toyota Family!so

April 28, 2019

Great Experience I emailed the branch on Wednesday night about 10.15 pm and went home with a new truck on Saturday at lunch time. Really good experience. They were qui More

by 30 McMurray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Tieu, Amit Singh
Apr 30, 2019 -

Sherwood Park Toyota responded

We are so thrilled your experience was fast efficient and priced correctly. On behalf of Sherwood Park Toyota we thank you for your business and your time and cannot wait to see you again! Welcome to the family.

April 25, 2019

Good Dealing and Behaviour - Mahmood Riaz The Sales Manager Ayman Eldoueik was very helpful in car selection. His behaviour was very good and dealing is superb. I really enjoyed this dealershi More

by Mahmood Riaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayman Eldoueik
Apr 30, 2019 -

Sherwood Park Toyota responded

Mahmood, thank you so much for taking the time to leave us some feedback on your experience. We are more then thrilled to hear your experience was superb. On behalf of Ayman and his team we want to welcome you to the Sherwood Park Toyota Family!

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