Sherwood Park Toyota

Jun Uy is awesome he help us in getting into the right vehicle. And also Chris K. his manager very nice guy. Trevas did the delivery and he is good. vehicle. And also Chris K. his manager very nice guy. Trevas did the delivery and he is good. More

Tyler and Iman were absolutely awesome. Helpful and knowledgeable. The finance team was great as well and didn’t push any extra coverage in a pushy manner. I love my new Highlander and would recommend knowledgeable. The finance team was great as well and didn’t push any extra coverage in a pushy manner. I love my new Highlander and would recommend Toyota SHP to all my friends More

Lack of professionalism or care for their customers If there had been a zero rating for this dealership I would I have offered that as 1 star feels too high. My partner and I had just moved to the area If there had been a zero rating for this dealership I would I have offered that as 1 star feels too high. My partner and I had just moved to the area and were in need of a vehicle. My husband went on his own the first day and really liked a particular vehicle so I went in to check it out with him. I noticed immediately the lack of care, excitement and attention that the salesman offered him. The salesman appeared to be caring less about what would happen and almost as if it was a bother to be dealing with us. I found this very off putting but continued on. My husband decided that this was the one for him and we proceeded to the top floor to do the financing. The tone from the woman we dealt with amazed me. She was condescending at times, acted as if they were the ones doing us a favor, would interrupt us when we asked questions and acted as if the questions or concerns we had were minimal and trivial. In the end the dealership promised that a part of the deal would be that winter tires would also be a part of it as they were supposed to be on the car but the original owner had not brought them in yet. They promised us that we would have them within the week. We walked out of there with a huge purchase and feeling pretty terrible, this should have been an exciting moment and we were so confused and surprised by the lack of professionalism. That all took place in October of 2019. We are now in February of 2020. February. With repeated calls, texts and emails and still no tires and still zero consideration for their customers we are without tires. During those moments when my husband would reach out to them around this the people involved were not apologizing or working hard but trying to justify why it was taking this long. If I could have done anything differently it would have been encouraging my husband to never give them his money or time in the first place. So Toyota this leads me a question I should not have to being asking months later. What will you be doing to make this right? And when are we getting those tires promised to us from 4 months ago? To anyone reading this, this was my first review I have ever given anything in my 34 years. Do yourself a favor and don't go to this dealership, you deserve much better. More

Today I leased a new 2020 Corolla for work. The entire team was professional and efficient. They answered all my questions and were able make things work for me financially. Thank you Sherwood Park To team was professional and efficient. They answered all my questions and were able make things work for me financially. Thank you Sherwood Park Toyota! I will send any friends or family your way. Excellent Customer eService. More

customer service I have had a very good experience with the dealer Chadi Boudiab who helped us buy a nice car for a good price. For his excellent guidance, I will reco I have had a very good experience with the dealer Chadi Boudiab who helped us buy a nice car for a good price. For his excellent guidance, I will recommend him to my acquaintances. Thank you Toyota, Thank you Chadi Boudiab Imad Chamseddine More

During my last visit to Sherwood Park Toyota, I was helped by a very friendly young man Shadi Boudiab who went above and beyond to show me different options of vehicles. I will recommend Sherwood Par helped by a very friendly young man Shadi Boudiab who went above and beyond to show me different options of vehicles. I will recommend Sherwood Park Toyota to my friends. More

Very happen with the Rav 4 TRD! Chris is an very personable and knowledgeable. Makes car buying a great experience. Has alway greeted us with respect whether we’re buying or just in for a service. personable and knowledgeable. Makes car buying a great experience. Has alway greeted us with respect whether we’re buying or just in for a service. Toyota make a good product which also keeps us coming back. More

5 days agoThank you Kuya Jun Uy for helping us 5 days ago Thank you Kuya Jun Uy for helping us purchasing our lst and 2nd vehicle toyota highlander and corolla xse..I will for sure recommend she 5 days ago Thank you Kuya Jun Uy for helping us purchasing our lst and 2nd vehicle toyota highlander and corolla xse..I will for sure recommend sherwood park toyota! More

Jun Uy my filipino friend help me on getting the right Tundra truck.Amit the GM and Kevin from finance did great in giving the best of the best deals.I will recommend Sherwood Park Toyota to my friends an Tundra truck.Amit the GM and Kevin from finance did great in giving the best of the best deals.I will recommend Sherwood Park Toyota to my friends and co-workers.Thank you! More

great salesman and finance manager, but the general manager went in to look at buying a tacoma, just had a terrible experience from toyota on the trail. The salesman was very nice and friendly and so was the fi went in to look at buying a tacoma, just had a terrible experience from toyota on the trail. The salesman was very nice and friendly and so was the finance man he introduced me too. I told them my budget and they informed me they had a regular customer who leases a new truck every couple years and was going to be bringing his back for a new one. They said they could hold the truck with no committment to buy if they had a $1000 fully refundable deposit on my credit card. I gave them my credit card and a couple weeks later when they called for me to come look at the truck, l informed them that l bought another vehicle. Again the salesman was polite and congratulated me and informed me that they will be refunding my $1000 deposit. After a couple more weeks l noticed the refund was not put through on my credit card. I called Toyota and after having to call back 2x because they couldn't transfer me to the right person. I finally got to speak with the branch manager, i tried to explain my situation and he was rude and belittling saying something like," do you always just give your credit card out to strangers." I told him just to fix my problem and let me know when it was done. He never did call back , but my credit card was refunded within 2 days. These people only care about making their money, they will talk nice to your face til they cash your cheque then your just another statistic for them. I will never ever deal with any toyota dealer again. More