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Sherwood Park Toyota

Sherwood Park, AB

3.7
1,031 Reviews

31 Automall Road

Sherwood Park, AB

T8H 0C7

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Showing 1,031 reviews

June 08, 2020

It was a Great experience today at Sherwood Park Toyota. Excellent customer service 👍. I would recommend anybody looking for a vehicle. Thank You Guy's. More

by ravinder
Recommend Dealer
Yes
Employees Worked With
Karan Singh, Shafik (Sherif) Kassam, Jo Cariou
Jun 09, 2020 -

Sherwood Park Toyota responded

Thanks, Ravinder, for the review! We're so pleased to hear that our team was able to provide such excellent customer service! Congratulations on your new ride - enjoy it! We really appreciate the recommendation and can't wait to see you back for your first service! -The Sherwood Park Toyota Team

June 03, 2020

Had a truly terrible experience here. I'm from out of town, so I did most of the purchase over the phone. When I showed up to sign the paperwork, the price was more than $5000 than we had agreeded upon. More

by morgan
Recommend Dealer
No
Employees Worked With
Jalal, Chris Kambeitz
Jun 04, 2020 -

Sherwood Park Toyota responded

Hi Morgan. Thank you for taking the time to voice your comments and concerns. We're very sorry to hear about your experience and would appreciate the opportunity to rectify the issue. Unfortunately, we were unable to find your contact information in our system based on your DealerRater profile name. As such, if you could reach out to us at (780) 900-4938 at your convenience, we would be grateful. Again, we apologize for the situation and look forward to hearing from you soon. -The Sherwood Park Toyota Management Team

June 02, 2020

I had a service appointment on my truck today morning at 9: 45 in the morning . But the staff was very disappointing. My 2019 Toyota Tundra truck having a problem for the air condition. So I dec More

by Rico Fernandez
Recommend Dealer
No
Employees Worked With
Landon Lavalle
Jun 04, 2020 -

Sherwood Park Toyota responded

Hi Rico. Thank you for taking the time to voice your comments and concerns. Our service manager has been in touch to resolve the issue. Again, we apologize for the situation and look forward to rectifying it. -The Sherwood Park Toyota Team

May 04, 2020

Online Purchase made easy We bought our vehicle back in 2017 off of Sastri Udit. His communication was top notch throughout the entire purchase of our 2016 Toyota 4Runner. We More

by meidan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sastri Udit
May 04, 2020 -

Sherwood Park Toyota responded

Thanks so much, for the review! We're absolutely thrilled that Sastri and the rest of our team were able to make the entire process a smooth, seamless, and enjoyable one. Thanks for making the trip to see us, we're so glad that we made it worth your while! We hope you're still loving your 4Runner, and would love to see you back again when you're in need of your next vehicle! -The Sherwood Park Toyota Team

April 12, 2020

Total unethical sales tactic and lack of professionalism I don't recommended to anyone to go there and buy vehicle . Taking advantage of emergency situation. I called the number provided into reply from More

by aspireravi
Recommend Dealer
No
Employees Worked With
Ayman Eldoueik, Jo Cariou, Marshall Somerville
Apr 13, 2020 -

Sherwood Park Toyota responded

Hello. Thank you for taking the time to voice your comments and concerns. We're very sorry to hear that you were unhappy with your experience, and would appreciate the opportunity to rectify any issues. Unfortunately, we were unable to find your contact information in our system based on your DealerRater profile name. As such, if you could reach out to us at your convenience at (780) 900-5006, we would be grateful. Again, we apologize for any issues and look forward to hearing from you to rectify them as soon as possible. -The Sherwood Park Toyota Team

Apr 13, 2020 -

aspireravi responded

Again serach for my name Ravikumar patel you will fisd evryrhing you need . I have called to Sherwood park toyota number +1 780-306-7690 numerous times to direct my call to Genral manager but receptionist always directing my call either Jo or ayman . If you really sincerely wants to address my problme then called me direct on my phone number under my profile . I have made down payment $5000 towards vehicle on 28th march but so far i haven't got any refund or value added service . Even when I asked for itemized receipt of sales no one provided me as of today. I was in isolation for last ten days so i I haven't visited delarship so please again asking you to refund unconditional.

April 03, 2020

I bought toyota sienna 2020 limited from Blake Hopp and just wanted to say that he was very good in dealing with us and helped us a lot and cleared everything like interest rate and payment plan .I strongl More

by Tayabaaftab
Recommend Dealer
Yes
Employees Worked With
Blake Hopp
Apr 03, 2020 -

Sherwood Park Toyota responded

Thanks for the review! We're thrilled to hear that Blake and the rest of our team were able to clear everything up, and land you in the perfect new Sienna for you and your family! Enjoy your feature-filled new ride. We appreciate the recommendation and can't wait to see you back again soon. -The Sherwood Park Toyota Team

March 11, 2020

Amit the liar Today I bought a truck from their was agreed on a price with the sales man that the sales general manager agreed on to find out when I signed the pape More

by Wassim361
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amit Singh
Mar 11, 2020 -

Sherwood Park Toyota responded

Hi Wassim. Thank you for taking the time to voice your comments and concerns. We're very sorry to hear about your experience and any miscommunications that occurred throughout the buying process. We have reached out to you about rectifying the issue if at all possible. Again, we apologize for the inconvenience, and if there's anything further we can do please feel free to reach out to us. -The Sherwood Park Toyota Management Team

Mar 11, 2020 -

Wassim361 responded

There is 624 have to be paid back my number is 7803615516

March 10, 2020

Hassle free purchace from Sherwood Park Toyota Rod, I just purchased a 2020 4Runner Limited on Thursday March 12,2020. From the moment I spoke with Brayden Norris the deal was already completed. More

by rlewis10001
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Barrett, Brayden Norris
Mar 10, 2020 -

Sherwood Park Toyota responded

Thanks, Rod, for the review! We're absolutely thrilled to hear that Brayden, Stephanie, and the rest of our team were able to ensure you had an enjoyable and pressure-free buying experience! Enjoy your tough and rugged new 4Runner Limited - and all of the trails it's sure to see! We appreciate the recommendation and can't wait to see you back again soon! -The Sherwood Park Toyota Team

February 27, 2020

Marshall made my used vehicle purchase smooth and worry free I received outstanding and efficient service from Marshall who assisted me in trading my 4Runner in on a newer Tundra. The whole process, from settli More

by LeRoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brayden Norris, Marshall Somerville
Feb 27, 2020 -

Sherwood Park Toyota responded

Thanks for the review LeRoy! We're thrilled to hear that Marshall, Brayden, and the rest of our team helped ensure that you had a smooth, seamless, and enjoyable experience! We're also glad that we were able to get any inconveniences sorted straight away. Congratulations on your tough new Tundra - enjoy it! We can't wait to see you back again soon! -The Sherwood Park Toyota Team

February 21, 2020

We received an excellent service from Sheerwood Toyota as first time buyer here in Alberta. Special mention to our Product Advisor Jun Uy, whom we highly recommend for giving us extra service from beginning More

by Jonah Marie
Recommend Dealer
Yes
Employees Worked With
Jun Uy, Chris Kambeitz
Feb 21, 2020 -

Sherwood Park Toyota responded

Thanks for the review, Jonah! We're thrilled to hear that Jun, Chris and the rest of our team were able to ensure you had a great experience from start to finish, especially since it was your first vehicle buying experience in Alberta! Congratulations, and enjoy your new ride! We can't wait to see you back again soon. -The Sherwood Park Toyota Team

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