Sherwood Park Chevrolet - Service Centre

Right now, I am not happy because I live in the north and cannot just bring my truck when I have issues. I was very specific when I dropped the truck off that I needed this fixed because I drive there on and cannot just bring my truck when I have issues. I was very specific when I dropped the truck off that I needed this fixed because I drive there once a year. I told the service I need this fixed while I was in Edmonton. When I got my truck back the issue I have with my truck was not fixed. Service was great but NO ONE called to make sure they even were fixing the problem. They said I needed"new" rubber but that is not causing issues at all. The person who checked me couldn't even tell it was fixed, she just read what I can read myself on the report. It was more like she just wanted to get rid of me. More

The servicing of my vehicle was done in a very efficient and thorough manner. I will likely be back and recommend to others. and thorough manner. I will likely be back and recommend to others. More

Speedy service and everything that had to be done was done and very well and efficient done and very well and efficient More

Have had issues in the past but this last time the service was great and easy to understand what was being done. service was great and easy to understand what was being done. More

shes very polite and easy to talk to. people like her is why i bring my truck here to get it serviced. Great job sherwood park Chev!!! people like her is why i bring my truck here to get it serviced. Great job sherwood park Chev!!! More

Prompt efficient service when going through the drive thru oil bay. Top notch and professional thru oil bay. Top notch and professional More

Went for an oil change service was fast and staff were professional and dealt with me in in a professional manner professional and dealt with me in in a professional manner More

Good service quick to get my vehicle in to look at the issue I had issue I had More

Came in to get my tires changed over for my 11:30 am appointment. Just before 1pm, I asked about my can and the lady says it could take up to an hour and half. After and hour and have she comes in and I appointment. Just before 1pm, I asked about my can and the lady says it could take up to an hour and half. After and hour and have she comes in and I asking where it is again and then goes on to say it could take an hour and half to 2 hours. One lie after another. I am furious and asked why the lies tell the truth. I have never waited over an hour and half for tire changeover in my life. The she says she will get the service manager for me, I follow her to the counter and ask the guy who is the service manager and could I speak to him the the lady comes over with the service managers card and says she is not in on Saturdays, another lie! 2 hours later and finally gets my car back. Very poor customer service! More

Courteous staff. Very good communicators. Always kept up to date on service status. Efficient process Very good communicators. Always kept up to date on service status. Efficient process More