Sherwood Park Chevrolet - Service Centre

Awesome Shawna is always cheerful and smiling. Whenever I leave a message Shawna replies promptly with the information I have requested. I have used Sherwood Shawna is always cheerful and smiling. Whenever I leave a message Shawna replies promptly with the information I have requested. I have used Sherwood Chev ever since it opened even prior to buying a vehicle from them. Now it is the only dealer I go to. All Thanks Shawna! More

Enjoyable service experience Whether it is routine maintenance or an unexpected repair, every time I have been to this dealerships service department it has been a very pleasant e Whether it is routine maintenance or an unexpected repair, every time I have been to this dealerships service department it has been a very pleasant experience. I usually make it a point of seeing Shawna because she is amazingly accommodating and friendly. However when she isn't available everyone else is very professional and friendly as well. It really does feel like everyone in the service department genuinely cares and will go that extra mike to ensure you leave happy. Keep up the great work guys!!! More

Great buying and service experience The sales team was great, and service was excellent. Will definitely continue using this dealer for all future buying and service needs, and recommend The sales team was great, and service was excellent. Will definitely continue using this dealer for all future buying and service needs, and recommend to all people interested in purchasing a vehicle!! More

Saved the wekend My wife had bought a new 2014 Grand Cherokee from Sherwood Dodge a few months back, While I was away for work the Jeep had broken down. She was able t My wife had bought a new 2014 Grand Cherokee from Sherwood Dodge a few months back, While I was away for work the Jeep had broken down. She was able to use my 2010 Sierra for a whole day until that broke as well. Dodge would not give us a loaner or was able to get the new Jeep in for a few days. Sherwood Park Chevrolet not only got my truck right in right away but found us a loaner for the weekend as the kids had activities that they needed to go to. My truck was repaired quickly, the service adviser was kind and always gave a update, all in all a great experience. More

Spectacular customer service and VERY friendly employees I brought my 2007 Chevy Aveo 5 in a couple of times to fix multiple problems that coincidentally occurred about the same time. EVERY time I was greete I brought my 2007 Chevy Aveo 5 in a couple of times to fix multiple problems that coincidentally occurred about the same time. EVERY time I was greeted with a friendly smile by Debb (shuttle driver), Mike (shuttle driver) and Nadine (service advisor). The service I got was superb. The prices were fair. After visiting the service shop 4 times to get everything in my car fixed, I felt like I was treated as part of the ever-growing Chevrolet family. More

Outstanding customer service I have had my 2012 GMC Acadia serviced at Sherwood Park Chevrolet exclusively since buying it. I recently ran into a problem with a local tire shop l I have had my 2012 GMC Acadia serviced at Sherwood Park Chevrolet exclusively since buying it. I recently ran into a problem with a local tire shop losing my summer tires after putting on new winter tires, and trying to manipulate me into buying new ones. Shawna went above and beyond to help me by providing documentation and information which ultimately resulted in resolution of my problem. I have nothing but positive experiences to report about the service staff at Sherwood Park Chevrolet. In this particular instance Shawna was extremely helpful, while being professional and kind, which is what I have come to know and expect from the service staff at Sherwood Park Chevrolet. Thank you!! More

emergency i snapped my drive belt when it was very cold outside. she fit my car in to service that day and it was very busy. i'm very thankful it was able to be i snapped my drive belt when it was very cold outside. she fit my car in to service that day and it was very busy. i'm very thankful it was able to be done. thanks a million, although it cost way less! More

Great Customer Service Shawna went the extra mile in keeping me in the loop about what was going on with my truck, she even called before she left to go on her lunch break t Shawna went the extra mile in keeping me in the loop about what was going on with my truck, she even called before she left to go on her lunch break to let me know it wasn't going to be ready yet but that she just wanted to give me a quick call to let me know that she would be stepping out. I found this to be awesome as she didn't have to do that and I don't remember anyone else ever doing that. It feels like she genuinely cares about her customers! I now bring my truck back to this dealership over another local one that I used to take it to. Thanks Shawna! More

Simply the best!! Shawna gives you all the time you need, doesn't rush you, really listens to your concerns and fixes anything she can. She doesn't make you feel like y Shawna gives you all the time you need, doesn't rush you, really listens to your concerns and fixes anything she can. She doesn't make you feel like you are wasting her time and any question you have she answers and doesn't talk down to you. Shawna is the reason I will go back the Sherwood Park Chevrolet, and is the only person in service I will deal with. She brought me back, after 2 previous horrible experiences in the service department I had, I was not going back there. I ended up talking to Shawna and decided to give it one more chance and all because of her being friendly, respectful and treating you like a human, I defiantly will be going back there, as long as Shawna is there. More

Service ; oil change; tire rotation; I live in Calgary and will drive to Sherwood Park to have my car serviced as I hold the utmost confidence in this dealership. Each and every time the I live in Calgary and will drive to Sherwood Park to have my car serviced as I hold the utmost confidence in this dealership. Each and every time they go above and beyond the call of duty to e ensure customer satisfaction and customer retention. While I am most impressed with the services overall; I must make mention of the 2 that truly create the atmosphere of excellence. Gail and Shawna. Both women are professional, courteous regardless of the situation and truly demonstrate that they care about the customer - Thank you Sherwood Park Chev and thank you Shawna and Gail for ensuring that I go nowhere else, despite the travel. More