Sherwood Park Chevrolet - Service Centre

Quick and Informative I had taken my new Traverse in for her first oil change. Many staff greeted me and took the time to hear my concerns. In fact, Kyle sat in my vehicle I had taken my new Traverse in for her first oil change. Many staff greeted me and took the time to hear my concerns. In fact, Kyle sat in my vehicle and demonstrated all of the features my had that I did not know how to access. He was a very patient and well informed staff member. I felt understood and my vehicle was well looked after. Even my tire PSI was addressed and equalized. I have heard too many horror stories about women getting manipulated by fast talking dealerships. This is one I would tell all of my friends to go to for help or information. More

Fast and convenient Every time I take it there my vehicle has been ready by the end of the day. I work nightshift and It allows me to have a ride to and from the dealersh Every time I take it there my vehicle has been ready by the end of the day. I work nightshift and It allows me to have a ride to and from the dealership also because of the shuttle. Today the even washed my truck before I came to get it More

Goodwill goes a long way Previously I had posted a review about a bad experience I had at Sherwood Park Chev when we required a complete transmission replacement on our vehicl Previously I had posted a review about a bad experience I had at Sherwood Park Chev when we required a complete transmission replacement on our vehicle shortly after warranty passed. My frustrations were with Sherwood Park Chev for what I felt was incompetent work provided by their service center and with GM Canada for the suspect quality of their product. This was a very frustrating process but I would like to commend the service department at Sherwood Chev for stepping up and being willing to work with me to come to a resolution that satisfied both parties. I am still not impressed with the GM vehicle we own but I am impressed how Wayne Focht was willing to go the extra distance to help smooth things out with a goodwill gesture by the dealership that helped cover some of the out of pocket expenses incurred. I wouldn't necessarily recommend GM products but I would recommend dealing with Sherwood Park Chev for the customer care they provided. More

Drive through Lube service Very friendly mechanics, positive vibe and sitting area while you wait including copies of the journal to keep one occupied. Service advisor was very Very friendly mechanics, positive vibe and sitting area while you wait including copies of the journal to keep one occupied. Service advisor was very professional and helpful. Employees seemed to enjoy their job. More

Excellent service I got some recall work done as well as a seasonal service and some extras done to my car and they met and exceeded all my expectations. Shawna and the I got some recall work done as well as a seasonal service and some extras done to my car and they met and exceeded all my expectations. Shawna and the service staff here are amazing and always go the extra mile to help me out and have me leave with a smile. The same goes for the excellent parts department. Their rates are more then fair and there is no one else that I trust to work on my car other then her and the staff at Sherwood Park Chevrolet More

Good efforts to address concerns All my concerns were addressed and I eft the dealership knowing I could return and my vehicle would be looked after the next time I need service. All my concerns were addressed and I eft the dealership knowing I could return and my vehicle would be looked after the next time I need service. More

Great customer service in sales and service Great customer service in sales and service. I will be buy my next car from Danny in the future. He's a great guy I highly recommend going to see him. Great customer service in sales and service. I will be buy my next car from Danny in the future. He's a great guy I highly recommend going to see him. More

Excellent experience always! I consider myself lucky to be served by Shawna, Jay and Cory at Sherwood Park Chevrolet! Despite that my service requests are sometimes unique from m I consider myself lucky to be served by Shawna, Jay and Cory at Sherwood Park Chevrolet! Despite that my service requests are sometimes unique from most cars/owners, they always go above and beyond to accommodate. They also take the time to answer my questions thoroughly and do whatever they can to fit me in for appointments on occasions when I'm only able to give short notice. Thank you! More

Great service! I always bring my Camaro into the quick lube for service and I am generally in and out in record time. Very quick and easy to use. Friendly and helpf I always bring my Camaro into the quick lube for service and I am generally in and out in record time. Very quick and easy to use. Friendly and helpful staff! Would recommend it to anyone! More

Excellent The service we received was top notch. The whole team seemed to go over and beyond to help us. The work we required was done in a timely fashion and The service we received was top notch. The whole team seemed to go over and beyond to help us. The work we required was done in a timely fashion and our service writer was very professional. More