Sherwood Park Chevrolet

Mark did a great job of finding the vehicle I wanted and bringing it in for me in a timely manner. bringing it in for me in a timely manner. More

Two Amazing Experiences! ! Sherwood Park Chevrolet turns lemons into lemonade!!! A year ago, I took my Corvette to Sherwood Park Chevrolet (SP Chevrolet) and I had an amaz ! Sherwood Park Chevrolet turns lemons into lemonade!!! A year ago, I took my Corvette to Sherwood Park Chevrolet (SP Chevrolet) and I had an amazing experience!! It was so good I posted a review on this webpage. Fast forward to this year when my corvette overheated. Although I live in the west end of Edmonton, I took the car all the way back SPChevrolet and I am so glad I did! What started out as a simple thermostat replacement got more complicated when they also found a radiator leak. I did not understand why or how this happened. I spoke with Faith, my Service Advisor, and she understood my concerns. She also understood my concerns were outside the scope of her job. She wisely suggested I talk to Shauna, the service manager. I left Shauna a message and she called me back within an hour. I was worried and I really appreciated Shauna’s quick response. Shauna listened to my concerns and promised to look into it right away and she did! Shauna spoke to the service manager, bird dogged what was happening with my Corvette and called me multiple times to keep me informed and to check-in. Faith called me with a service update and explained how the stuck thermostat caused the radiator to leak and why I needed a new radiator. She also let me know that Shauna said SPChevrolet would cover the cost of the radiator. I was so grateful but I don’t know much about cars and I wanted to check with a friend. Faith totally understood and was happy to let me get a second opinion. They were right and I needed a new radiator! Faith let me know they had to order the radiator, which could take up to 8 days. I could not wait 8 days because my mother is palliative and I visit her every night. To rent a car would cost $65 a day, which I could not afford. I asked Faith to ask the service manager if I could just drive my Corvette to and from the hospital while we waited for the radiator to come in. Faith asked me to hold and the kindness continued. While I was holding, Faith spoke to Shauna and Shauna arranged for SPChevrolet to pay for the rental. I was overwhelmed and so grateful but I did not have any way to get to Budget rent-a-car. Faith said no problem they would arrange for an Uber at their cost. Can you believe it? I was so impressed and grateful for their expertise and generosity but especially with their kindness. Every step of the way, Faith and Shauna listened to my concerns, understood where I was coming from and went out of their way to help me. When life threw me lemons, SPChevrolet turned those lemons into lemonade! That is two amazing experiences involving different people at SPChevrolet. I don’t believe that is a coincidence. I believe amazing customer service from amazing people is part of who SPChevrolet is and that is why I will continue to drive all the way across town to get my car serviced at SPChevrolet. Thank you Faith and Shauna and thank you SPChevrolet! More

Victoria was a pleasure to work with, handling my questions and providing the info needed to make an informed decision about a used vehicle. Coming in on her day off with to work to my schedule is co questions and providing the info needed to make an informed decision about a used vehicle. Coming in on her day off with to work to my schedule is commendable and appreciated. Josh, Sean and Jarid get honorable mention for facilitating a stress free purchase. More

Good staff, however over priced, I brought in my own parts and fluids to have installed and put into my vehicle, CV axel and transmission fluid and they charged me 1200$ to do a transmission drain and t parts and fluids to have installed and put into my vehicle, CV axel and transmission fluid and they charged me 1200$ to do a transmission drain and top up and to install a CV axel. A 2-3 hour job max costed me a weeks worth of wages not including my own costs to buy my own parts. Very displeased at the way the dealership conducted business. The staff were good and understanding however could do nothing for me about the price gouge. More

Ryan Ayotte was great to deal with for my new 3500 HD Silverado Duramax. He pays attention to detail. I did not feel any pressure. This is my second Duramax and I also bought a Callaway Camaro from this Silverado Duramax. He pays attention to detail. I did not feel any pressure. This is my second Duramax and I also bought a Callaway Camaro from this dealership. It’s probably the busiest dealership I’ve ever been in and that says to me we do things right! Gavin Lawrence needs some credit as well. Very knowledgeable and a good person to talk with, very friendly people. More

When I contacted them to get an appointment, I was able to make an appointment right away. Once my vehicle was in at the service shop, they quickly installed the items I wanted on my new truck. The servi to make an appointment right away. Once my vehicle was in at the service shop, they quickly installed the items I wanted on my new truck. The service personnel were friendly and helpful. Brian H. More

Ryan Ayotte was pushy and misleading. Tried to give him a few chances but he kept playing the same run around games with a condescending tone. I asked him to stop contacting me but he con Tried to give him a few chances but he kept playing the same run around games with a condescending tone. I asked him to stop contacting me but he continued to. Avoid dealing with Ryan Oyette and you may be fine. More

Very helpful and friendly. Kind and positive atmosphere to be around. Great place with people with good staff. Kind and positive atmosphere to be around. Great place with people with good staff. More

Customer service was top notch. Jack Ammar was excellent in helping me get the vehicle I wanted. He is very personable and an outstanding salesman. He went beyond the call of duty Jack Ammar was excellent in helping me get the vehicle I wanted. He is very personable and an outstanding salesman. He went beyond the call of duty to help me with my new Trax. I would highly recommend Jack and Sherwood Park Chevrolet to any of my friends and family. They go out of their way to provide the highest customer service possible. The follow up after I purchased my vehicle was also excellent to ensure I didn't have any questions or concerns about it. Jack has sold vehicles to other family members and they suggested I contact him. I am glad I did! More