Sherwood Park Chevrolet

There was important information not communicated until after the deal was accepted. It felt like greasy tactics, and put a bad feeling on the experience. Then after the sale, the finance approval, which after the deal was accepted. It felt like greasy tactics, and put a bad feeling on the experience. Then after the sale, the finance approval, which has never taken more than a couple of hours, took way longer than I have ever experienced, like a day and a half. After the big push to get you to agree to the sale, you were made to feel completely unimportant when the financial approval was dragged out like that. It wasn’t the worst experience, but it could have been a xxxx of a lot better than it was. More

Me and my husband recently had the pleasure of working with Ryan Ayotte on a deal for a new truck, and he was 10373828/10. Ryan was absolutely kind and helpful with all of our needs and concerns. I normal with Ryan Ayotte on a deal for a new truck, and he was 10373828/10. Ryan was absolutely kind and helpful with all of our needs and concerns. I normally leave a dealership feeling pretty slimy, but I never once felt pressured to buy a vehicle. He is the hardest working salesman I have ever met- is constantly running around the dealership tending to all of his customers needs with a smile on his face. I feel his service went above and beyond and I recommend asking for him if you ever go to Sherwood park Chevrolet! Special shoutout to Aaron in finance who was also AWESOME!!!! Zero complaints about this dealership! Thanks yall! More

They were good with finding what you wanted in a vehicle good to deal with good to deal with More

Drew Mailing and Harrison Blayney were incredible to deal with. They listened and addressed all my needs and concerns. Additionaly, they were very relaxed during my process, which I appreciated immensely. W with. They listened and addressed all my needs and concerns. Additionaly, they were very relaxed during my process, which I appreciated immensely. Will definitely recommend to all of my friends, co-workers and family. -Mark More

Mark did a great job of finding the vehicle I wanted and bringing it in for me in a timely manner. bringing it in for me in a timely manner. More

Two Amazing Experiences! ! Sherwood Park Chevrolet turns lemons into lemonade!!! A year ago, I took my Corvette to Sherwood Park Chevrolet (SP Chevrolet) and I had an amaz ! Sherwood Park Chevrolet turns lemons into lemonade!!! A year ago, I took my Corvette to Sherwood Park Chevrolet (SP Chevrolet) and I had an amazing experience!! It was so good I posted a review on this webpage. Fast forward to this year when my corvette overheated. Although I live in the west end of Edmonton, I took the car all the way back SPChevrolet and I am so glad I did! What started out as a simple thermostat replacement got more complicated when they also found a radiator leak. I did not understand why or how this happened. I spoke with Faith, my Service Advisor, and she understood my concerns. She also understood my concerns were outside the scope of her job. She wisely suggested I talk to Shauna, the service manager. I left Shauna a message and she called me back within an hour. I was worried and I really appreciated Shauna’s quick response. Shauna listened to my concerns and promised to look into it right away and she did! Shauna spoke to the service manager, bird dogged what was happening with my Corvette and called me multiple times to keep me informed and to check-in. Faith called me with a service update and explained how the stuck thermostat caused the radiator to leak and why I needed a new radiator. She also let me know that Shauna said SPChevrolet would cover the cost of the radiator. I was so grateful but I don’t know much about cars and I wanted to check with a friend. Faith totally understood and was happy to let me get a second opinion. They were right and I needed a new radiator! Faith let me know they had to order the radiator, which could take up to 8 days. I could not wait 8 days because my mother is palliative and I visit her every night. To rent a car would cost $65 a day, which I could not afford. I asked Faith to ask the service manager if I could just drive my Corvette to and from the hospital while we waited for the radiator to come in. Faith asked me to hold and the kindness continued. While I was holding, Faith spoke to Shauna and Shauna arranged for SPChevrolet to pay for the rental. I was overwhelmed and so grateful but I did not have any way to get to Budget rent-a-car. Faith said no problem they would arrange for an Uber at their cost. Can you believe it? I was so impressed and grateful for their expertise and generosity but especially with their kindness. Every step of the way, Faith and Shauna listened to my concerns, understood where I was coming from and went out of their way to help me. When life threw me lemons, SPChevrolet turned those lemons into lemonade! That is two amazing experiences involving different people at SPChevrolet. I don’t believe that is a coincidence. I believe amazing customer service from amazing people is part of who SPChevrolet is and that is why I will continue to drive all the way across town to get my car serviced at SPChevrolet. Thank you Faith and Shauna and thank you SPChevrolet! More

Good staff, however over priced, I brought in my own parts and fluids to have installed and put into my vehicle, CV axel and transmission fluid and they charged me 1200$ to do a transmission drain and t parts and fluids to have installed and put into my vehicle, CV axel and transmission fluid and they charged me 1200$ to do a transmission drain and top up and to install a CV axel. A 2-3 hour job max costed me a weeks worth of wages not including my own costs to buy my own parts. Very displeased at the way the dealership conducted business. The staff were good and understanding however could do nothing for me about the price gouge. More

Ryan Ayotte was great to deal with for my new 3500 HD Silverado Duramax. He pays attention to detail. I did not feel any pressure. This is my second Duramax and I also bought a Callaway Camaro from this Silverado Duramax. He pays attention to detail. I did not feel any pressure. This is my second Duramax and I also bought a Callaway Camaro from this dealership. It’s probably the busiest dealership I’ve ever been in and that says to me we do things right! Gavin Lawrence needs some credit as well. Very knowledgeable and a good person to talk with, very friendly people. More

Victoria was a pleasure to work with, handling my questions and providing the info needed to make an informed decision about a used vehicle. Coming in on her day off with to work to my schedule is co questions and providing the info needed to make an informed decision about a used vehicle. Coming in on her day off with to work to my schedule is commendable and appreciated. Josh, Sean and Jarid get honorable mention for facilitating a stress free purchase. More