Sherwood KIA

Friendly and helpful service I worked with Sam and he was really helpful. He walked me through various options and we properly talked about what I was looking for. It felt really I worked with Sam and he was really helpful. He walked me through various options and we properly talked about what I was looking for. It felt really great to have someone actually listen to what I needed instead of someone who was just trying to make a sale. Thank you Sam! More

Excellent customer service. I was looking to purchase a used vehicle and booked several appointments with Sam before I settled on a Honda Civic. He was very accommodating to my b I was looking to purchase a used vehicle and booked several appointments with Sam before I settled on a Honda Civic. He was very accommodating to my busy schedule and booked all of my appointments according to when I was available - if he wasn't working on a given day, he made sure he was at the dealership nonetheless to meet me. He answered all of my questions, didn't make me feel rushed and let me take my time looking at several vehicles. I should also add that I wasn't hounded by phone calls and emails - I've been to other dealerships where this has been a major problem and it was nice not having to worry about being bombarded with contact requests. I would definitely recommend both the dealership and Sam to anyone looking to purchase a vehicle. More

Exceptional service Sam has great knowledge about cars and thats what him great at what he does. Really helpful and works within your budget to get the best deal. I will Sam has great knowledge about cars and thats what him great at what he does. Really helpful and works within your budget to get the best deal. I will recommend people to go see him for help. More

Customer assistance Looking for a used Dodge Durango and these two people were very helpful in assisting me with what I was looking for and I felt very comfortable and th Looking for a used Dodge Durango and these two people were very helpful in assisting me with what I was looking for and I felt very comfortable and there help and honesty is well appreciated. Would recommend this dealership and these two professionals to anyone looking. More

Great Service and would definitely recommend! We drove from in from out of town for our appointment and were seen promptly by Sam. We ended up buying the car we were interested in and we found We drove from in from out of town for our appointment and were seen promptly by Sam. We ended up buying the car we were interested in and we found the whole experience hassle free. We had been to other car dealerships where we had felt rushed and very pressured. Suffice to say that this was very different! The atmosphere was welcoming, Sam answered all the questions we had and we left feeling confident in our purchase! More

customer service I was very impressed with the knowledge of the sales associate that helped me the other day. He gave me great direction. Will definitely be back!! I was very impressed with the knowledge of the sales associate that helped me the other day. He gave me great direction. Will definitely be back!! More

Great experience with sales reps Al & Bruno at Sherwwod Kia Hi, I would like to commend your used car reps. Al and BrunoValani on their superior customer service on my car purchase this past week. Their profes Hi, I would like to commend your used car reps. Al and BrunoValani on their superior customer service on my car purchase this past week. Their professionalism and knowledge made my buying experience a pleasure! I will definitely recommend Sherwood Kia to my family and friends when they are in the market for a used or new vehicle. Thanks again Al and Bruno!!! Cheers, Domenic More

Looking for a decently priced used vehicle Cory's insight in narrowing down my choices for a vehicle as well as helping me to understand my options for trading in was extremely helpful and I w Cory's insight in narrowing down my choices for a vehicle as well as helping me to understand my options for trading in was extremely helpful and I will defiantly be Back to deal with him again. More

Good pricing They had good pricing on the vehicle we were looking for. We found the car online in the morning and drove it home that evening. Quick, efficient serv They had good pricing on the vehicle we were looking for. We found the car online in the morning and drove it home that evening. Quick, efficient service. More

Service is terrible! Have had an ongoing issue with my 2009 Kia Rondo's brakes for over 2 years that all started with simple front pad replacement, after receiving the veh Have had an ongoing issue with my 2009 Kia Rondo's brakes for over 2 years that all started with simple front pad replacement, after receiving the vehicle back I noticed that something was off my only to discover one of the guide bolts holding the caliber on was missing...still things weren't quite right....sometimes the car would barely stop but after wasting weeks of my time the problem never really was rectified even after thousands of dollars in claims on my extended warranty.... They made us feel at times that it was all in our heads. The biggest problem with this place is that they don't LISTEN!!! I was astonished when the first time I took it in that they did not even remove the tires!!! I'm like this is a brake issue and you just run a code!!!??? I told them to inspect everything and get it fixed especially the master cylinder as this is what seemed to be the problem.... They assured me everything checked out and returned the vehicle to me... Fast forward 9 months and even though was still giving us issues we almost thought this is just the way the car is.... Had a fluid flush and brakes became even worse ( at a different Kia Dealership ).... Again explains what happened at Sherwood and that I thought it was the Master Cylinder which was CONFIRMED one day later!!!! I was pissed!!! If Sherwood listened to me so much time would not have been wasted! A similar thing happened when I first bought the car brand new as the radio would constantly cut out....I told them it seems like there may be a short internally between the antenna ( mounted on roof ) and the radio.... It took at least five trips to have this problem solved!!!! They even replied the radio before they determined that it was exactly what I told them to do. Bottom line these guys think you are an idiot that knows nothing about cars and always seems to look for the fastest easiest fix regardless of what you tell them. My experience with the other dealership has need 100 times better because they LISTEN TO ME!!! Sherwood Kia DOESN'T More