Sherwood Honda
Sherwood Park, AB
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Sherwood Honda treats you amazing when you're buying the vehicle but afterwards that the customer service is so bad. I was transferred to several different people on the phone and still no one could help me vehicle but afterwards that the customer service is so bad. I was transferred to several different people on the phone and still no one could help me. The general manager is no help either, tells you what you want to hear then doesn't follow through. I bought my CRV is 2025 and at 5k a ticking noise started so i took it in. The service advisor did an oil change then told me that he's seeing this in other CRVs but its not serious and to monitor it...So they expect me to just drive around like this, a brand new vehicle... Do NOT buy from this dealership, you will be very disappointed like me. More
The service reps were great, professional and friendly. Although, my vehicle issue wasn't completely resolved. Also, on the drive home another issue arose, not sure if it is related or not. Although, my vehicle issue wasn't completely resolved. Also, on the drive home another issue arose, not sure if it is related or not. More
I have been going to Sherwood Honda for service on both of our CRV's for a number of years. My service advisor regularly is Jon. He is extremely helpful & very professional. Work is completed on time & wit of our CRV's for a number of years. My service advisor regularly is Jon. He is extremely helpful & very professional. Work is completed on time & with quality results. All staff at Sherwood Honda are always helpful from booking my appointments to the actual service, shuttle drivers, & customer pick up desk ( as well as follow up to ensure everything is OK ). More
Darcy was excellent to deal with. Very efficient. Answered all my questions. Arranged shuttle from and back to dealership. The stone chip was repaired so that you can hardly see where Very efficient. Answered all my questions. Arranged shuttle from and back to dealership. The stone chip was repaired so that you can hardly see where it was. More
