Sherwood Ford
Sherwood Park, AB
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3,949 Reviews of Sherwood Ford
Airbag Recall Work was completed ahead of schedule and Natasha contacted me as soon as it was completed. Overall a positive experience and I assume this will contin Work was completed ahead of schedule and Natasha contacted me as soon as it was completed. Overall a positive experience and I assume this will continue as I expect to be taking my car there for all service work. More
Bought a new Escape Danny, my salesman was awesome with no pressure but lots of help. It was a positive experience with everyone I met and their service was great. Thrill Danny, my salesman was awesome with no pressure but lots of help. It was a positive experience with everyone I met and their service was great. Thrilled with my purchase! More
Ford service I was very satisfied with the work that was done on my vehicle. There was an issue with the brakes that had been persistent. The vehicle was serviced I was very satisfied with the work that was done on my vehicle. There was an issue with the brakes that had been persistent. The vehicle was serviced at sherwood ford and the issue was quickly resolved. More
Oil change Great service. Shelly is always friendly and helpful. She also lets me know if there's an issues found with my truck and doesn't try to up sell Great service. Shelly is always friendly and helpful. She also lets me know if there's an issues found with my truck and doesn't try to up sell More
Average So Far When I initially visited the dealership Mo Farah went above my expectations to find the vehicle I wanted. Dealing with the service manager was another When I initially visited the dealership Mo Farah went above my expectations to find the vehicle I wanted. Dealing with the service manager was another story. Not so good to deal with. A bit rude at times. Got a $500 credit to spend at the dealership with my purchase, but when I wanted to use it I was told I had spent it when I had not. Ended up going to the general sales manger to correct the issue. What an ordeal that was. Service so far has been very good other than getting work done on the weekend. Make sure to ask for what you are entitled to if you get the maintenance package. They don't seem to mention or do things you should be getting done without asking, simple things as changing the windshield wiper blades or washing the vehicle. More
I took my vehicle in for an oil change. The work was done well and in a timely manner. I was called as soon as the service work was done. The dealership sent a shuttle in order to facilitate The work was done well and in a timely manner. I was called as soon as the service work was done. The dealership sent a shuttle in order to facilitate picking up my vehicle. Everything was simple, quick, and well done. Sales paid for the first oil change, as promised. Thanks Sherwood Ford! More
No need to shop around! When we decided to purchase a vehicle we looked around online to start, Sherwood Ford was a website we kept revisiting.... user friendly and prices li When we decided to purchase a vehicle we looked around online to start, Sherwood Ford was a website we kept revisiting.... user friendly and prices listed! Once we decided what we liked we headed out shopping , thinking we would be visiting many dealerships that day, first stop was Sherwood Ford. We were greeted quickly by Jerry , he was very knowledgable and helpful, we were also helped by another salesman, Mike. These two went above and beyond excellent customer service! Mike was quick to take us on a test drive and show us our options for what we wanted. We had NO reason to look around elsewhere, great customer service by all at Sherwood Ford! Way to go Sherwood Ford team! Thank you so much Mike Henry and Jerry Alder! More
Great Value Added Service I brought my EDGE in for an oil change. I mentioned that my battery was acting up as well. I had a new battery put in and an oil change and inspection I brought my EDGE in for an oil change. I mentioned that my battery was acting up as well. I had a new battery put in and an oil change and inspection of my EDGE. This was all done in about one hour. No surprises and good communication while I was waiting at the dealership More
Amazing experience My wife and I purchased F150 truck and our salesmen was Shane Johnson. He was very knowledgeable, helpful, available and great to deal with! We woul My wife and I purchased F150 truck and our salesmen was Shane Johnson. He was very knowledgeable, helpful, available and great to deal with! We would certainly recommend this dealership and specifically our awesome salesmen Shane when you are in the market for purchasing a vehicle. More
Amazing people and service! Since purchasing my 2016 Ford F-150, Sherwood Ford has been a breath of fresh air to deal with, from the New Car sales team to the Service team. Candi Since purchasing my 2016 Ford F-150, Sherwood Ford has been a breath of fresh air to deal with, from the New Car sales team to the Service team. Candis within the service dept. has been wonderful to deal with and will continue to use Sherwood Ford!!! More