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Sherwood Ford

Sherwood Park, AB

4.8
3,953 Reviews

2540 Broadmoor Boulevard

Sherwood Park, AB

T8H 1B4

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3,953 Reviews of Sherwood Ford

August 23, 2022

Mel was great. Finance department went too fast through the options so we did not understand all of the costs. We could have used a bit more time with the orientat More

by Ricman16
Recommend Dealer
Yes
Employees Worked With
Mel Wilson, Sammy Dixon
Aug 29, 2022 -

Sherwood Ford responded

Hi Ricman16, Your positive experience with Mel is just how our guests love working with him at Sherwood Ford. However, we're a little baffled that our delivery specialist didn't meet the same level of satisfaction. Sammy is an exemplary member of the team with 55 reviews mostly of which are 5-star. We'd like to learn more from you about why the hour with her was too short for the familiarization presentation and be happy to schedule you for another visit with Sammy. Please reach out to Ashley, Director of our delivery specialists at (780) 449-3673 and she can discuss all your concerns. Have a wonderful day.

August 20, 2022

Had a great experience at the dealership everyone was professional and thorough . Financing was fast and painless thanks to everyone More

by Craigsmith5278
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto bernal
Aug 22, 2022 -

Sherwood Ford responded

Hi Craigsmith5278, Greatly appreciate your feedback about your experience purchasing a new Ford from Sherwood Ford. Our team works very hard to give our guests that kind of visit that is professional, thorough and fun too! Thanks for the shoutout of the finance team too, who make every purchase a painless experience. Have a great day!

August 19, 2022

The experience was great form start to finish. The staff answered all my questions promptly and thoroughly. After looking for over a year I am extremely happy I found this car at this price at She More

by Jason.allan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Irvine, Sammy Dixon
Aug 22, 2022 -

Sherwood Ford responded

Hi Jason.allan, We're very happy to have had the opportunity for our team to make it so easy to help you purchase the Mustang that you found here at Sherwood Ford! Congratulations and THANK YOU for the kind words shared in your review of our team.

August 18, 2022

We found this dealership very clean and pleasant. The staff was prompt and friendly. We first met with Daniel and then the rest of our experience was with Matt Irvine. Both were knowledgeable, frie More

by gogs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haelee Chang, Matthew Irvine, Sales Reception, Daniel Sande
Aug 18, 2022 -

gogs responded

Great Staff Great Sales Staff

Aug 18, 2022 -

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Aug 22, 2022 -

Sherwood Ford responded

Hi Gog, WOW are we ever overwhelmed with gratitude for your most thorough review and kind words for our team at Sherwood Ford. Matt, Daniel and everyone here loves to serve our guests. Their knowledge, friendly, kind and helpful assistance go a long ways to ensure everyone of our guests has a similar experience as yours at the dealership in Sherwood Park. THANK YOU gogs and CONGRATS on your new Ford!

Aug 22, 2022 -

gogs responded

Just want to let you know, that was Daniel, not Danielle.

August 16, 2022

Treated me very well from start to finish, got all electronic things figured out for me as well. Amazing! More

by Guygrant32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David van der Leek, Sammy Dixon
Aug 22, 2022 -

Sherwood Ford responded

Hi Guygrant32, It's great to hear from you about the experience you had purchasing a new Ford here at Sherwood Ford, and we wanted to simply say THANKS for your support. Happy to know our team was amazing.

August 12, 2022

Purchased my first vehicle here. Everyone was so nice and went above and beyond to help me. No one was pushy. Will go back here again in the future. Excellent service. More

by Hopeharroun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Samu, Michael Wiggins, Sammy Dixon
Aug 16, 2022 -

Sherwood Ford responded

Hi Hopeharroun, Congratulations on buying your first SUV from us at Sherwood Ford, and recommending our team for their helpful service in sales. We look forward to seeing you again as needed. By the way, for the next two years, every customer other than your own immediate family who you refer to the dealership, and purchases a new or used vehicle, we'll reward you with a $500 cash bonus! Thanks again for your support and hope you have a wonderful day.

August 12, 2022

I bought from this dealership after shopping for a month because of the experience it was amazing from start to finish I would recommend this dealership to everyone great customers service More

by 3tppromotions
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Samu, Esky Habtegebreal, Michael Miskew, Cory Ostafichuk, Ernesto Bernal, Rita Barrett
Aug 16, 2022 -

Sherwood Ford responded

Hi 3tppromotions, We are thrilled to hear that your experience after shopping for a truck was made easy here with us at Sherwood Ford. Thank for choosing our Ford dealership in Sherwood Park to buy your Ram truck. Your recommendation is greatly appreciated, THANK YOU!

August 12, 2022

Good guys quick and efficient! First truck they showed me I had to have thanks guys! Went above and beyond to stay after hours for pick up of my new truck. More

by Spencer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esky Habtegebreal, Kathryn Hicks, Patrick Carvell
Aug 16, 2022 -

Sherwood Ford responded

Hi Spencer, We couldn't be happier to hear how our guys went above and beyond to help you trade in your RAM for new Ford Super Duty! Congratulations and thanks for the 5-star recommendation. All the best to you.

August 11, 2022

Ernesto turned a poor situation into a pleasant dealing, Ernesto was on point, communicative and friendly to deal with. More

by Douglas
Recommend Dealer
Yes
Employees Worked With
Ernesto Bernal
Aug 12, 2022 -

Sherwood Ford responded

Hi Douglas, Thanks for visiting us at Sherwood Ford and purchasing one our used vehicles. we're glad to hear that Ernesto made you feel welcome. We look forward to serving you always. Have a wonderful day.

August 09, 2022

The staff at Ford Sherwood worked hard to make purchasing a car a good experience. Instead of us being "a sale", it was a team effort to make our purchase work out. Thank you! More

by zandvw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Samu, Daniel Sande
Aug 10, 2022 -

Sherwood Ford responded

Hi zandvw, thank you taking time to share how your experience purchasing a new Ford from us here at Sherwood Ford was more than just a sale. Our team loves to work hard to keep our amazing guests happy. Thanks again and we hope to serve you again soon.

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