Sherwood Ford

I bought my car here back in 2016 from Matt and he was amazing. A year after I bought my car I started having issues with the transmission. I brought it in to service and dealt with Nikeita, very friendly amazing. A year after I bought my car I started having issues with the transmission. I brought it in to service and dealt with Nikeita, very friendly and easy to talk to. I had explained the clutch is slipping and it has a shudding problem. I had already been to kentwood ford and had the clutch replaced previously but the car was continuously doing the shuddering so I figured why not take it to where I bought the car seeing as I had good service before. The service manager here is a joke, my car went in with the same kilometers it came out out with and when I started to get upset he finally came over and said we are not legally obligated to do a road test on the car. And when asked well how do you get a feel of how the car drives and he said we only have to get it up to certain rpm's and that's it. I had also brought a paper from the ford transmission lawsuit and on the paper they are supposed to perform a diagnostic test and it clearly states on the bottom of the paper that they are supposed to send it ford Canada. When I was there to pick the car up he gave me the paper back and said no you do it. This guy should not be working here, he clearly knows no customer service or what his job is. More

I am 67 years old needless to say I have bought a few vehicles over the years,this was the best experience I have ever had, the finance fellow was very friendly also great over all experience. Thank You. vehicles over the years,this was the best experience I have ever had, the finance fellow was very friendly also great over all experience. Thank You. More

Wally was very helpful and prompt in response to online request for information and pricing on my new truck. He uploaded a video and I was able to make purchase decision online. Purchased a new 2020 F150 t request for information and pricing on my new truck. He uploaded a video and I was able to make purchase decision online. Purchased a new 2020 F150 through the dealership. More

Mike was very knowledgeable and respectable. He understood the fact that I was in a rush to purchase but still helped me take my time and make the right decision for me. He was a great listener and understood the fact that I was in a rush to purchase but still helped me take my time and make the right decision for me. He was a great listener and absorbed all the information I told him about what I needed in a vehicle. He then put that informatoin into finding the perfect match. Mike is rare talent in sales industry and performed his job like a true professional. More

Everyone was super friendly. The atmosphere was welcoming at the dealership. The sales department (Ernesto) was helpful in obtaining and looking after our needs on purchasing our new truck. at the dealership. The sales department (Ernesto) was helpful in obtaining and looking after our needs on purchasing our new truck. More

Would highly recommend dealing with Matt, he made our experience so smooth, he found exactly what I was looking for in the price I wanted without being pushy. Was more worried about finding what we wante experience so smooth, he found exactly what I was looking for in the price I wanted without being pushy. Was more worried about finding what we wanted instead of making a sale for him. More

Service was great right from start to finish. No pressure at any point and Jas was very helpful! Good experience from beginning to delivery. Would definitely recommend the dealership at any point and Jas was very helpful! Good experience from beginning to delivery. Would definitely recommend the dealership More

Thank you to Matt Irvine. This was my first time buying from Sherwood Ford. Matt your service went above and beyond. I would definitely recommend Sherwood Ford to any of my f This was my first time buying from Sherwood Ford. Matt your service went above and beyond. I would definitely recommend Sherwood Ford to any of my family and friends. Thank you More

Ernesto took my “wish List” and did more than I could have ever asked for. Over the phone, video and in person the experience was exceptional. Thank you! Thank you! Thank you! have ever asked for. Over the phone, video and in person the experience was exceptional. Thank you! Thank you! Thank you! More

Awesome Customer Service Awesome customer service from Matt Irvine and Mike Miskew! Very professional service and the F350 Platinum has exceeded my expectations. I highly reco Awesome customer service from Matt Irvine and Mike Miskew! Very professional service and the F350 Platinum has exceeded my expectations. I highly recommend Sherwood Ford. More