Sherwood Buick GMC

Amazing Right from my first request about a used truck, the professionalism shone through. I felt, not as the next victim, but as though I was the only custom Right from my first request about a used truck, the professionalism shone through. I felt, not as the next victim, but as though I was the only customer. Phil answered my first email and told me someone would follow up with me soon, and they did. It was Kolt and he asked me a few questions and made an appointment to get my trade in appraised. When Kolt was busy, he didn't put me off, he asked a co-worker if he could fill in for him. That's when I met Jahnoel. He phoned and asked if I was ok with him dealing with me in Kolt's absence. He then spent a lot of time going through numerous options for me. Then showed me a 2015 Sierra (new) and I was sold right away. Then I went in to visit Tim in finance and there was no pushing this or that on me. It was relaxing and informative as he explained what was happening step by step. Then I met Jahron who answers a few questions on his brother's behalf. The whole atmosphere was welcoming and friendly. So yes I am "COMPLETELY SATISFIED" More

Brain Harper was a awesome sales person My experience was a awesome one.Brian Harper did everything possible to get me the did I was looking for on my new truck.Brian was really easy to get My experience was a awesome one.Brian Harper did everything possible to get me the did I was looking for on my new truck.Brian was really easy to get along with and talk to.when I went to pick up my new truck Brain had everything done and ready to go as promised.I would rate Brian at a 10 out of 10 and the best sales person I had the privilege of dealing with over the past 25 years.he has great passionsand a awesome attitude.I would recommend anyone buy at sherwood park gmc and Buick to ask for Brain Harper.he will insure you have a good experience. More

awesome team this is bar none the best service team in Edmonton area, front service staff are the friendliest out there and my gm products will never go anywhere e this is bar none the best service team in Edmonton area, front service staff are the friendliest out there and my gm products will never go anywhere else! More

Purchase of my 2015 truck I traded in my truck to get the newer truck and was treated great from beginning to the very end. They where upfront and knew exactly how to make a I traded in my truck to get the newer truck and was treated great from beginning to the very end. They where upfront and knew exactly how to make a smooth good experience. If you had a bad experience in the past from a bad dealership, then give these guys a try. You will be surprised and happy you did. More

Perfect dealership for the buyer with 1000 questions. I purchased a 2016 GMC Sierra in March of 2016. I was referred to Wayne Robertson, Sales Consultant and he was the point man on my multi-visit vehicle I purchased a 2016 GMC Sierra in March of 2016. I was referred to Wayne Robertson, Sales Consultant and he was the point man on my multi-visit vehicle purchase deal. Wayne spent ample time getting to know what I wanted, and didn't want, in a vehicle. He was very thorough and patient despite the astronomical amount of questions and "buts" and "what if's" that I had. He presented me with several vehicle choices and even after a few revelation moments that took us back to the drawing board, he remained vigilant to find me the perfect truck. Also spoke with Phil about the price and Phil was as patient, if not more so, when it came to my attempts to out-deal the dealership. And after much research, I feel strongly that I got a smokin' good deal. Also kudos to Glenn in the finance department. He is not listed on the dealer site at this time, but he spent a great deal of time explaining the financing to me and went above an beyond with an unexpected lesson in economics and commercial finance as well. All-in-all, my best vehicle buying experience ever. I will be back for the upgrade when the time comes. More

Very professional and product knowledge. Ferid is very professional and easy to deal. No sales pressure, very helpful to us to make right decision. Explain everthing about our New Ferid is very professional and easy to deal. No sales pressure, very helpful to us to make right decision. Explain everthing about our New Yukon. After this purchase we will sent all our friends and family to visit Ferid and Sherwood GMC for purchase their new or used vehicle. Thank you to Ferid and friendly staff at Sherwood GMC. More

Awesome Service I would recommend these guys 1000 times over. Bryan Harper went out of his way to get me out of a lemon I had purchased from another dealership just 2 I would recommend these guys 1000 times over. Bryan Harper went out of his way to get me out of a lemon I had purchased from another dealership just 2 weeks ago. He was very friendly and approachable. I was put in something that I could easily afford and feel comfortable in with my family. We were in and out with our new Acadia in just a couple hours. Thank you so much to everyone at Sherwood GMC especially Bryan for helping me out I also wanted to say there building is beyond family friendly foosball for the older kids and train tables and toys for the younger ones More

Excellent customer service and a very friendly attitude. I really enjoyed purchasing my new Pick up at Sherwood GMC dealer. Most of staff were really professional and have a very friendly attitude. Robin did I really enjoyed purchasing my new Pick up at Sherwood GMC dealer. Most of staff were really professional and have a very friendly attitude. Robin did a great job helping me getting the information I needed in a very courtuos efficient and manner. She definetively does a great job on internet chat. Also Mr. Brian Harper provided me with a five star level of customer service and professionalism making this a great experience on buying a new vehicle. More

would recommend these guys to everyone looking for an upgrad The event of shopping and purchasing a vehicle can be so stressful, not here...Simon in sales and Phil in managing and Tim & Ryan in financing were al The event of shopping and purchasing a vehicle can be so stressful, not here...Simon in sales and Phil in managing and Tim & Ryan in financing were all over and above so helpful, kind and caring! No pushiness, very accomodating, I was shocked and so happy with our experience!!! Not to mention the great deal that we got, shhhh dont tell them i said that :) More

Scandalous dealership After one year of owning my 2015 Sierra I have discovered that there is a lien put on my truck. I had paid cash for this vehicle one year ago and had After one year of owning my 2015 Sierra I have discovered that there is a lien put on my truck. I had paid cash for this vehicle one year ago and had bought it outright. I called the Finance manager and he said there must be a mistake as they do not put liens on new vehicles. The general manager ended up calling me and explaining to me that because I didnt send in my registration and that they had called me fifteen times - they were entitled to put a lien on my vehicle and that they were not obligated to inform the customer. I was and still am in utter shock. And I am currently in negotiations with one of their sales representative for an upgrade. I explained to Mike Redmond that I am out of town and leaving on a family vacation to Europe and require this lien to be removed as soon as possible - and his reply was not until I pay him 1500.00 $? I have never been so let down by a dealer before in my life. This is surreal. I will not stop sharing this story and will be contacting all the powers to be until this is resolved. This is unfair, unjust, and possibly illegal. It is amoral and unethical to put a lien on a customer's vehicle that was paid for outright - and not to be informed at anytime of this action. It has been one year ! It is important to note that I bought this vehicle with cash April 15,2015, and the lien was put on my truck 5 months later -August 13, 2015, without alerting myself at any time. It was only ever mentioned to me by the finance manager that he would need a copy of my registration if they were audited. Scandalous. Please take your vehicle shopping elsewhere and prevent a possible lien . More