Sherwood Buick GMC

Love my new vehicle, thanks to a helpful salesman! Went to this dealership on my son's recommendation, as he knows Wayne Robertson. I confess to some trepidation about approaching someone I didn't know Went to this dealership on my son's recommendation, as he knows Wayne Robertson. I confess to some trepidation about approaching someone I didn't know to make such a major commitment, given my sketchy list of requirements and my fixed budget. However, I soon relaxed, and we walked through the process of reviewing various vehicles with discussion of the pros and cons of each. After a few days of discussion and consultation with my back-up folks, the choice was a used 2016 Terrain with 33,000 km on it: it met my budget and driving requirements and scored well on safety items and potential maintenance issues. This vehicle is far more advanced, technologically speaking, than my previous one and, to start with, I found some of the electonic bells and whistles quite intimidating. Wayne has been extremely helpful and patient, helping me add more and more notches on my virtual "technology stick" as I become more and more familiar with the various buttons, lights, screens, etc. I value his sense of humour and his encouragement, as well; he hasn't dumped me in the deep end of the pool and said "You can swim; just do it!", but accepts phone calls or texts on all manner of questions. This is easing the transition process. I am very pleased to have a relationship that I can rely on for future service needs, as well. I am heartily recommending Wayne whenever the comment "Like your new vehicle" comes up!!! More

Bumpy start, but excellent finish Completed a factory order which was missing some options when it arrived. Paperwork was missing at the time and all employees who I did the order wit Completed a factory order which was missing some options when it arrived. Paperwork was missing at the time and all employees who I did the order with were no longer employed there. I was paired up with Wayne Robertson who went above and beyond to make the experience pleasant despite the bumpy start. In the end, I would recommend him to any and all my friends and family who are buying. He facilitated the purchase, after-sales support and assisted in helping me to get the best deal. More

Impressive Service . . . Hard to Beat I recently purchased a 2016 Buick Verano from Wayne Robertson at Sherwood GMC and I love my new car! It has a lot of exceptional features so I was a l I recently purchased a 2016 Buick Verano from Wayne Robertson at Sherwood GMC and I love my new car! It has a lot of exceptional features so I was a little worried about learning how to use all of them, but Wayne is so personable and patient that I'm comfortable asking him anything about it. He's always readily available to assist me whenever I drop in, which I find very impressive. He's knowledgeable, honest and the perfect gentleman to deal with for all my service needs. I'm definitely referring him to friends and anyone else who's searching for the right vehicle and right sales consultant. Way to go Wayne! More

Squealing and grinding from rear brakes. I had all the brakes replaced on my 2009 Pontiac Vibe about two weeks earlier at Sherwood GMC and was surprised that needed to be done considering tha I had all the brakes replaced on my 2009 Pontiac Vibe about two weeks earlier at Sherwood GMC and was surprised that needed to be done considering that I have yet to replace brakes before 200,000 kms. On the day in question I started to hear squealing and grinding from the rear wheels and hoped it was a rock but was concerned that possibly my brake job was the issue. It was late on a Friday when I pulled in to Sherwood GMC, explained the issue to Jason and he asked me to pull into the service center. The squealing was really something inside the bay - Jason indicated that he could not get me in since the day was nearly done but he put the car in neutral and rocked it back and forth until we determined it was the left rear wheel causing the issue. He got a screwdriver, laid on the floor and by working the backing plate he was able to remove a small stone about 1/2 the size of a pea and with many smooth sides - the noise was gone and issue resolved! Thanks to his ingenuity and resourcefulness I was on my way - thank you! More

Denali 3500 Right off the start Devon was very welcoming, didn't make it awkward at all. He is willing to go the extra mile to ensure I was completely satisfied. Right off the start Devon was very welcoming, didn't make it awkward at all. He is willing to go the extra mile to ensure I was completely satisfied. Answered all my questions and kept in contact after the sale to answer anything else. More

Best experience on a car lot bar none. When I arrived I let them know I was serious about purchasing a Chevy Trax, and did not want any usual dealer treatment. They assured me that was no When I arrived I let them know I was serious about purchasing a Chevy Trax, and did not want any usual dealer treatment. They assured me that was not the case there and it wasn't. Sales person Simon Wiederkehr treated my wife Peggy and myself great. He even drove us to another dealership to see a vehicle I was interested in. We ended up buying a Trax from Sherwood and are very happy with it. On top of everything else he also made sure my wifes phone was programmed in and working hands free. A huge thanks to you all at Sherwood Buick Gmc. Bill and Peggy Bouwman More

Amazing salesperson! I had a fantastic experience dealing with Wayne and the dealership, we was and continues to be very friendly and helpful with any questions I have reg I had a fantastic experience dealing with Wayne and the dealership, we was and continues to be very friendly and helpful with any questions I have regarding my new truck. He's very knowledgeable and will find out anything you ask! If you're looking to buy a new vehicle Wayne is your guy!! More

Wayne sold me a I wasn't even looking for a vehicle went i came in with my son to pick up his new truck. , Browsing and talking to Wayne I decided that they had w I wasn't even looking for a vehicle went i came in with my son to pick up his new truck. , Browsing and talking to Wayne I decided that they had what I wanted and a,m very happy with my purchase. Wayne is excellent as a salesperson.. More

Amazing sales service yet again As a return customer I was very impressed by the knowledge and great customer service that I received yet again at this dealership, Simon knew his stu As a return customer I was very impressed by the knowledge and great customer service that I received yet again at this dealership, Simon knew his stuff and was a pleasure to deal with .im a customer willing to travel from red deer to buy vehicles from them, so trust me they treat you right. Will definitely be doing business there again. Thanks Simon and Danny More

Great Service. Great Salesman I recently bough a 2016 GMC Sierra 1500 from Devon at Sherwood GMC. He was one of the friendliest sales people I have ever met and I was very lucky I I recently bough a 2016 GMC Sierra 1500 from Devon at Sherwood GMC. He was one of the friendliest sales people I have ever met and I was very lucky I got to deal with him! Very happy I decided to go with Sherwood GMC, thanks again Devon!! More