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Great service Was the second time we have been to Icar, and have never had anything bad to say. Derek did everything possible to make our purchases as easy as possi Was the second time we have been to Icar, and have never had anything bad to say. Derek did everything possible to make our purchases as easy as possible! Very easy to deal with More

Great service. Help me in every way possible Dereck from icar was a great help in getting me into my second truck. And he went above and beyond to get me the best deal for me. Dereck from icar was a great help in getting me into my second truck. And he went above and beyond to get me the best deal for me. More

Really caring They take the time to get to know you and focus on what you want as a driver. They are really friendly. They work to fit your needs if not happy They take the time to get to know you and focus on what you want as a driver. They are really friendly. They work to fit your needs if not happy More

Icar helped me get the car of my dreams The sales representative was very helpful, approachable and friendly. They worked with me in a very professional manner to get me the perfect vehicle The sales representative was very helpful, approachable and friendly. They worked with me in a very professional manner to get me the perfect vehicle for my family and I. More

Team work Good teamwork. They have really good financial peopl and pricing. They work really well as a team to get the job done and make people happy. Good teamwork. They have really good financial peopl and pricing. They work really well as a team to get the job done and make people happy. More

Helped me get a truck in 2 days Every one at Icar are friendly and helped me a lot with getting a truck just befor I Lefted for a trip. I will tell my friends to go there and talk to Every one at Icar are friendly and helped me a lot with getting a truck just befor I Lefted for a trip. I will tell my friends to go there and talk to them first if they looking for a car or truck More

Extremely poor I find it extremely strange how there is only a couple negative reviews on this site, maybe more people need to be aware that they can review you and I find it extremely strange how there is only a couple negative reviews on this site, maybe more people need to be aware that they can review you and your shotty dealership. Very strange that Lee, you are now management. I feel sorry for anyone buying from iCar now as you are the WORST person to have to deal with. Very unprofessional and not to mention your demeaning attitude towards people coming in with issues with vehicles that they purchased from you, when the vehicle had issues that existed from the day it was purchased. When having to go back and back month after month, having to deal with your "recommended" auto shop, and then asked "how long do you expect us to fix this for?!?!" Remember that Lee?? Of course you do! BUYER BEWARE!! We now have a vehicle that we only were able to drive for 2 1/2 years. And payments for five years. Now it's sitting with no use for it. More

Friendly Very friendly employees and helped us get in a vehicle that suites our lifestyle. Very good experience with Dave Drew. Who made sure we were happy wi Very friendly employees and helped us get in a vehicle that suites our lifestyle. Very good experience with Dave Drew. Who made sure we were happy with the vehicle and work hard to get the paper work done for us, so we did not have to worry about any of the headache lol. More

quick and easy Went to I car and bought a 2006 ford focus got an awesome deal from derek I was looking for something reliable for a good price and Derek made that ha Went to I car and bought a 2006 ford focus got an awesome deal from derek I was looking for something reliable for a good price and Derek made that happen with no issues. It was a smooth process picked up the car that night. I highly recommend going to icar and asking for derek he's a solid guy and will help you out !! More

Excellent service and a happy customer I had a very good experience at Icar Thunder Bay. I'd been given Jared's name by my son and contacted him. After a few texts and a call I made an appo I had a very good experience at Icar Thunder Bay. I'd been given Jared's name by my son and contacted him. After a few texts and a call I made an appointment with Jared. He had found me several trucks and the first one driven ended up being the winner. He made sure I had lots of options though, and we drove several other nice trucks. W hen it was time to deal it was painless and a very good deal. Ryan the finance guy was excellent as well. Very professional and friendly. The whole experience was good and I have a great truck. More