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Great experience, Derek was very friendly and helpful!! We were very happy with the service and with the Town and Country we bought. They served us coffee and hot chocolate for the kids while we waited and We were very happy with the service and with the Town and Country we bought. They served us coffee and hot chocolate for the kids while we waited and everyone was very pleasant and helpful. Our salesmen Derek was a lot of fun to deal with and made the whole transaction very smooth amd easy.. Thank you!! More

Extremely happy! I recently traded in my car that I loved and really didn't want to get rid of however it was time to upgrade to a SUV. Derek and Jake are my guys at I I recently traded in my car that I loved and really didn't want to get rid of however it was time to upgrade to a SUV. Derek and Jake are my guys at Icar. They are the best to deal with. It took me months to find the right vehicle going back doing weekly test drives of different models. Derek was so patient with me and went over and beyond what I would expect from a sales professional. Jake and Derek make an awesome team and I would recommend dealing directly with them. I also got the best value on my trade in. Compared to other dealership they offered me $3000 more then what I was offered elsewhere. In summary, Icar is the only place I will ever purchase a used vehicle from. More

Ford fx4 My experience at Icar was great. The sale man that I delt with was amazing (Derek)He made me feel very comfortable with my purchase. He went above and My experience at Icar was great. The sale man that I delt with was amazing (Derek)He made me feel very comfortable with my purchase. He went above and beyond the sale even as far as to help me find insurance for a reasonable price witch wasn't an easy thing to do. Derek was excellent he listened to what I wanted and delivered 10 fold There was some miner issues with my fx4 but as soon as I notified Derek and his manager Jake and lee they had it tooken care of right away . I would definitely recommend Icar to my friends and family More

Humorous My son and I both were looking for vehicles and Derek was great to deal with. My son and I both enjoyed his great sense of humour. He was very helpful My son and I both were looking for vehicles and Derek was great to deal with. My son and I both enjoyed his great sense of humour. He was very helpful and informative. All in all it was a great experience. More

Sales and service My fiance and I bought a car. Second car now from icar. Not only was buying the car seamless. If we had an issues they were quick to help. My fiance and I bought a car. Second car now from icar. Not only was buying the car seamless. If we had an issues they were quick to help. More

Awesome dealership! I had a great experience at iCar in Thunder Bay! I highly recommend buying a vehicle here! The sales people who helped my buy my car we awesome! I had a great experience at iCar in Thunder Bay! I highly recommend buying a vehicle here! The sales people who helped my buy my car we awesome! More

sold my daughters car , very positive experience Dave Drew from ICar...most amazing man ever and very professional and helpful. He got us the best price for the car with no stress and just took care Dave Drew from ICar...most amazing man ever and very professional and helpful. He got us the best price for the car with no stress and just took care of everything for us. Will definitely deal with Dave again in the future. More

Back Again We bought a Jeep Cherokee last summer and after thinking long and hard about the pros vs cons of the model (mainly the possible transmission issues) w We bought a Jeep Cherokee last summer and after thinking long and hard about the pros vs cons of the model (mainly the possible transmission issues) we went ahead and bought it with an extended warranty. Well, bad luck hit and it went into the shop 4 times in 8 months. We went back to iCar and Jake and Chris went above and beyond to get us into a new car. They worked financial magic and we ended up with a 2016 for not much more payments wise. These guys are stars and I can't recommend them enough to anyone who asks. More

Incredible Customer Service We went to Icar Thunder Bay to buy a large vehicle for our family. We purchased a 2010 Yukon Xl. Derek Pugh the salesman there went above and beyond e We went to Icar Thunder Bay to buy a large vehicle for our family. We purchased a 2010 Yukon Xl. Derek Pugh the salesman there went above and beyond excellent customer service, He is honest and will go above and beyond to make sure you receive the best in everything, i have to admit being a mechanic i know what i want and will take nothing less. And Derek met all of my concerns and questions head on. Icar should be proud to have a salesman of Dereks integriy and drive to make a customer happy. More

Awesome salesman Sales reps go out of their way to help you find what you are looking for and the finance department don't stop until you get what you want. Sales reps go out of their way to help you find what you are looking for and the finance department don't stop until you get what you want. More