441 Reviews of Scarborough Toyota - Service Centre
Major waste of time Terrible! Dealership overbooked appts. & I wasted 3 hours in an overheated mall because they had not taken my car in appt.time. Not impressed with th Terrible! Dealership overbooked appts. & I wasted 3 hours in an overheated mall because they had not taken my car in appt.time. Not impressed with the lack of respect for customer's time. Had to take car unserviced because of another appt. booked the same day. Sorry doesn't cut it as far as I am concerned when you book 3 weeks in advance for an appt. More
Amazing Service from Chris Seagrove & Collision Centre Team Our experience with the Scarborough Toyota Collision Centre lived up to our expectations. I have had work done at this shop in the past. It was extrem Our experience with the Scarborough Toyota Collision Centre lived up to our expectations. I have had work done at this shop in the past. It was extremely satisfying to have Chris Seagrove handle our repairs. He and his team were very professional and courteous from initial drop off right to the delivery of our repaired vehicle. The quality of the repairs was exceptional. Thank you Chris and your team for a job well done. Although I live in Aurora Ontario, there was no question where my vehicle was going to be repaired. More
My car is perfect mow Thanks to Keith and Paul for the great job they have done on my GM vehicle. Its perfect now. You and your team are the best. Thanks to Keith and Paul for the great job they have done on my GM vehicle. Its perfect now. You and your team are the best. More
Great Service great value The team at Scarborough Toyota are a pleasure to deal with. They understand needs and always provide top notch service in a timely manner. I would be The team at Scarborough Toyota are a pleasure to deal with. They understand needs and always provide top notch service in a timely manner. I would be very happy to recommend family and friends to do business here. More
professionalism at its best Gord, is always so professional whenever I take me vehicles in for service. He always ensure that service is prompt and will address any issues I hav Gord, is always so professional whenever I take me vehicles in for service. He always ensure that service is prompt and will address any issues I have in a professional manner. More
Outstanding Service! The quality of service that we have received from Scarborough Toyota service department has been exceptionally good. Our older Rav4 has required much The quality of service that we have received from Scarborough Toyota service department has been exceptionally good. Our older Rav4 has required much work lately and our service advisor, Jason Ells has provided excellent advice and service. He carefully explains our options and utilizes every possible way for us to get the work done efficiently both in time and expense. On several occasions, he has located other parts for us to help keep the costs down. We had a few issues that kept reoccurring and Jason diligently kept the mechanics searching until the problems were resolved. He personally test drove our car to make sure the car ran perfectly. As well, he had our car fully cleaned and detailed, even the tires!. His expertise and personal attention are highly valued. We have never received this kind of service from any other car dealership so we have become faithful clients of Scarborough Toyota. Much thanks to Jay (Jason) Ells! More
Warranty service Jack has excellent communication skills and works hard to provide a high level of customer service. There's no red tape when I deal with him. Jack has excellent communication skills and works hard to provide a high level of customer service. There's no red tape when I deal with him. More
Collision Centre & Maintenance Service - A+ I brought my car in to the Scarborough Toyota Collision Centre and also had maintenance work done on my vehicle. As a result of an accident, I brou I brought my car in to the Scarborough Toyota Collision Centre and also had maintenance work done on my vehicle. As a result of an accident, I brought the vehicle to the Collision Centre. Donna was very pleasant, professional and attentive. I was very happy with the service I received. The car looks wonderful! After the repairs from the car accident, I also had maintenance done on the vehicle and dealt with Jeanneth. She was really good about explaining my car's needs and also checked what was under warranty. The car is running great! These two employees have made my experience easy and pleasant. I get all my servicing done at this location and will continue to do so. Thank you very much for the great service Donna and Jeanneth, greatly appreciated! Sincerely, Bianca D More
First Visit to Service Dept. At Scarborough Toyota Today was my first visit to the Service Depatrment at Scarborough Toyota. Upon pulling into the centre I was immediately greeted by a service associat Today was my first visit to the Service Depatrment at Scarborough Toyota. Upon pulling into the centre I was immediately greeted by a service associate who not only directed me on where to park my vehicle, but he introduced himself, although I cannot remember his name, and he promptly located Gord. I had a scheduled appointment with the Service Manager Gord De Castro. Although I arrived 30 minutes early for my appointment, Gord greeted me within 5 minutes of my arrival. My vehicle is only 2 months old, so I had lots of questions re accessories. Gord was VERY patient, courteous, knowledgeable,and professional as he responded to all my questions. Gord provided an estimated time for my service completion, and as promised, my vehicle was ready on time; as a busy Mom I was very grateful for that. The free wifi and coffee turned my wait time into some "me time". Had I not met Gord at the new owners' seminar, I probably would not have returned to the dealership for service needs. Prior to the seminar, I perceived that service at dealerships was always overpriced. The seminar encouraged me to try the dealership and Gord and his team's service today confirmed I made the correct decision. I will be returning to the Service Department soon for some functional accessories and "bling" too. Thank you Gord Sonia More
Good quality car I'm very satisfied with your service, your faith is said to do, let me really touched, really is the integrity and quality guaranteed. The first-class I'm very satisfied with your service, your faith is said to do, let me really touched, really is the integrity and quality guaranteed. The first-class technology, first-class service. Thank you. More