Scarborough Toyota - Service Centre

Drived in for regular maintenance on my 2020 Toyota Corolla Le- June 18 2022 Saturday am. Octobre JR Opilas -the service advisor -very good and well-mannered,highly recommended for his great servi Corolla Le- June 18 2022 Saturday am. Octobre JR Opilas -the service advisor -very good and well-mannered,highly recommended for his great service .5 stars rating-JOB WELL -DONE!!!! More

I had a fantastic experience with Jalal Attayee who is the Express Service Advisor at Scarborough Toyota at 1897 Eglinton venue East,Scarborough. As soon as I entered the area there were other service adv the Express Service Advisor at Scarborough Toyota at 1897 Eglinton venue East,Scarborough. As soon as I entered the area there were other service advisors who were busy with their activities like working or talking to one another.This gentleman noticed me kind of lost and got my attention with eye to eye contact.He gestured me to come over.Thank God I got the best service advisor.He was patient and understood my problem.He discussed the issue with another colleague and advised me of what to expect.The good and the not so good.He made me mentally prepared and finally as luck wanted it,everything went well. He asked me to be seated and made me completely comfortable,All my issues were taken care off.I was assured to be dropped and picked up.I got two calls to completely inform me about the progress made and even about the delay.I liked the transparency that Jalal maintained.Very polite and soft spoken person and easy to work with.Thankyou Jalaj because you are the first person I met at Scarborough Toyota service department who is humble,courteous and willing to listen. Great career ahead for you.This 5 Star rating is for "YOU"... Jalal. More

Thanks Naveed for helping me to answer all my questions regarding my Rav 4. GOD bless! regarding my Rav 4. GOD bless! More

Once again I would like to thank again Miss Jeanneth Lagman and the service technicians and mechanic for having and receiving a good service from Scarborough Toyota I've been a customer in Toyota Scarbo Lagman and the service technicians and mechanic for having and receiving a good service from Scarborough Toyota I've been a customer in Toyota Scarborough Toyota for 5 years'. I notice that people working in that company is very accommodating friendly respectable. You do an amazing job especially Miss Jeannneth . More power Toyota Scarborough. Highly recommend this company. Keep up the good work. More

Thank you October Opilas for a very accommodating and welcoming help, you have a very positive best attitude towards customers, very friendly, and you go out of your way to help and very attentive to cus welcoming help, you have a very positive best attitude towards customers, very friendly, and you go out of your way to help and very attentive to customer’s complain and will resolve it easily. More

Jeanette is very helpful and accommodating in every services rendered. Highly recommended and provide excellent customer service. services rendered. Highly recommended and provide excellent customer service. More

I somehow managed to drive over a nail and puctured my front tire. I can't explain how happy I am to have the Toyota raod side assistance. I was able to get my car safely to the service center. If it were front tire. I can't explain how happy I am to have the Toyota raod side assistance. I was able to get my car safely to the service center. If it weren't for Jalal at the service center I would have lost it. My tire was a little complicated. In the end Jalal and the manager took great care of me. Repairing any part of your vehicle can be stressful. I can assure that you will be well taken care of here from start to finish. I really want Jalal to know I'm so thankful for his patience and effort to help me out. This is hands down the best service center. Sharon Drammeh More

I’m thanks full specially Naveed and Ricavdo , they are really trained person I’m satisfied with them this location really trained person I’m satisfied with them this location More

Customer Service Advisor Review Scarborough Toyota Scion Would like to share our xperience at Scarborough Toyota Scion on Tuesday February 15, 2022. Appointment booked with Service Advisor Anwar A Scion Would like to share our xperience at Scarborough Toyota Scion on Tuesday February 15, 2022. Appointment booked with Service Advisor Anwar Ali who was probably having a really bad day as he did not greet or ask how my husband was doing he arrived for service Anwar was down right rude. Little background I have been a loyal customer and have been bringing my vehicles for service for past 8 years. Never have I had to face with this kind of treatment. On February 15 my husband brought RAV4 for - Battery purchase and install - Oil change - Inspection as car needs more work Service Advisor Anwar - Did not greet my husband upon arrival - Did not advise that car was due for yearly inspection - Did not know how much oil change costs yelled across floor to another service advisor asking him how much to charge my husband. Conversation between Service advisor and customer is not to be broadcasted. - He did not know how much battery purchase and install would cost when he had the work order for the car service he told my husband to speak with representative in parts department. - Did not offer shuttle drop off instead asked for $6.00 for Uber service - Did not acknowledge our presence when we went o pick up our car I will think twice about taking my car into this dealership and if I don’t have an option and I do end up going I will request at the time of booking to schedule appointment with another service advisor and not Anwar Ali. We spent almost $300.00 on this visit not asking for free service Scarborough Toyota Scion needs to educate its Customer Service Advisors on how to provide service to loyal customers. More

Thank you Jeanneth for all your help and assistance. We do appreciate it very much. do appreciate it very much. More