Scarborough Toyota - Service Centre

Service advisor Kason is one of the best service advisors in the business and I ought to know, I spent 40 years in the industry mainly as a secretary/treasurer. CSI i Kason is one of the best service advisors in the business and I ought to know, I spent 40 years in the industry mainly as a secretary/treasurer. CSI is the most important asset in the business, if you lose that then your business is failing.....Kason is a total asset to your company.....none better........ More

Jeanneth Lagman The absolute best Service Manager I live in Belleville and drive 2 1/2 hours into Toronto because of your Service Department . I have tried the local Belleville area Toyota Service De I live in Belleville and drive 2 1/2 hours into Toronto because of your Service Department . I have tried the local Belleville area Toyota Service Departments on several occasions and have always been disappointed. I have had the pleasure of dealing with Jeanneth Lagman on my last two visits and she always goes above and beyond my expectations . I really like your late hours of service and the ability to come in with out an appointment. I drive for the Cancer Society and can never tell what hours I have free so your flexibility really works for me. I drive about 100KM a year and need service almost every 4-6 weeks. I drive a 2012 Prius with 205KM currently and want to see if I can put a million Km on it. This is my 5th Prius so with Toyota's wonderful reliability and your excellent service department I think we will do it. Sincerely Charles Quanbury More

Great service This is my second Toyota Tundra. I've chosen to use Scarborough Toyota service department exclusively for all my service needs. I'm usually very satis This is my second Toyota Tundra. I've chosen to use Scarborough Toyota service department exclusively for all my service needs. I'm usually very satisfied with the service dept, on the rare occasion of any kind of hiccup I've spoken to Gord DeCastro and he has always made sure I'm fully satisfied. He goes the extra mile to make me feel confident about returning. More

Winter Ready Before my appointment, Gord the Service Manager, clearly explained the difference between all weather vs winter tires. After his explanation, my decis Before my appointment, Gord the Service Manager, clearly explained the difference between all weather vs winter tires. After his explanation, my decision was easy; it was winter for my 2014 Sienna. On the day of my appointment, Kason took me promptly, called me to verify and approve the work required on my van. He took care of all that was needed to make my van safe for the winter roads. Althoug I am still recovering from the hefty bill, I am happy. More

Amazing service from Greg Robertson and Kason Briggs Greg and Kason were amazing to deal with and accommodated my requests in every way possible. They were responsive to all my email inquiries throughout Greg and Kason were amazing to deal with and accommodated my requests in every way possible. They were responsive to all my email inquiries throughout the day, pre-arranged a rental for me, made sure someone was available to assist me when I dropped off and picked up the car, and made the effort to ensure my deadline for all repairs was met on time. I will always buy Toyota/lexus because of this type of service. More

Car maintenance service Jay Ells is a knowledgeable competent, caring reliable professional who listens to his clients and provides excellent advice and suggestions. Have Jay Ells is a knowledgeable competent, caring reliable professional who listens to his clients and provides excellent advice and suggestions. Have been his client for 5 years now, and have nothing but praise for his expertise and customer services Well done Jay!! More

Extremely knowledgable and friendly Service Advisor!!! As much of a chore as it is to service your vehicle, I know that Jeanneth will do her best to provide quick and professional service for me. I would h As much of a chore as it is to service your vehicle, I know that Jeanneth will do her best to provide quick and professional service for me. I would highly recommend Jeanneth to anyone who needs service to their vehicle and I always mention Scarborough Toyota as a possible spot for family and friends to purchase their next vehicle. More

Great service by Jay Ells & team! Toyota has been our vehicle of choice for 25 years. The last vehicle was purchased at Scarborough Toyota and where the car is regularly serviced. Al Toyota has been our vehicle of choice for 25 years. The last vehicle was purchased at Scarborough Toyota and where the car is regularly serviced. Almost 5 years ago I was fortunate to be connected with Service Advisor Jay Ells and his team. I appreciate Jay's knowledge, recommendations and honesty regarding service. The timely and dependable completion of service is commendable. Thanks Jay. More

Fixing Up A Scratch I had a bad scratch on the rear right wheel arch of the car that I needed to get fixed. Went to the body shop and met Brian Mcgale. He took a minute t I had a bad scratch on the rear right wheel arch of the car that I needed to get fixed. Went to the body shop and met Brian Mcgale. He took a minute to access the damage and then quickly gave me a quote on the costs on a fix. Minutes later, using a touch up pen Brian himself set to work on my car which we both thought would live up to the task without having to go for a full paint job. He did a fantastic job, taking his time and made it look like nothing. Honestly, it was like having your best friend help you out, which I think any customer would greatly appreciate when they are concerned about the condition of their car. Brian was great, promised that man he would be the first person I look for the next time I'm in a wreck. More

AMAIZING service superviser I do intensive care for living and greatly appreciate people like Gord de Castro, who work hard for the money and trying their best to help others! B I do intensive care for living and greatly appreciate people like Gord de Castro, who work hard for the money and trying their best to help others! Brought my car three times to that dealership and will keep coming back and send my colleagues over. Excellent service, accessible and professional!!! More